Flowers look nothing like the photo, theres is way less than expected, the card I paid 6 NZD for only contains the receipt and not the message I left on the site. The flowers came a day late, and I've... Zobacz więcej
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I ordered flowers on Sunday for Monday delivery, but was told they could not be delivered until Tuesday. I immediately cancelled the order, and the company acknowledged my cancellation. Despi... Zobacz więcej
We ordered a bunch of expensive flowers to be delivered to family member, who is going through a very difficult time of her life. We missed a call at 8:00 pm at night and a message later stating the... Zobacz więcej
Avoid this website like the plague.. complete fake company who do not deliver what is ordered but take your money.. I spent 150 dollars on flowers for mums birthday and until today she has recieved no... Zobacz więcej
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Absolute scammers
Absolute scammers! This is an Indian company set up to scam people out of their money. The pictures on their website are fake. Do not give them your credit card details!!!
They couldn't deliver as advertised
I needed flowers delivered the same day. Put in my order before the cuttoff. 2 hours later got a call from a +1888 (North American?) phone number and they explained the courier couldn't deliver the same day. I thought I was ordering from a local company. It's not. They agreed to refund my order. 5 minutes later, got a phone call from the same numer but a different person who was unaware that I had already been contacted. When I told them I had already requested a refund they made me wait on the phone while they checked that they would in fact be refundng the order. This was a total waste of time. I will stick with my local florist in future.
SCAM - DO NOT DO IT
Awful experience. Don't fall for their website. They are a scam.
They have no good route for communication and will not provide an invoice, order confirmation, or delivery details. I have no clue if the product is being prepared or delivered.
I have demanded a refund and have received no acknowledgement.
TERRIBLE BUSINESS. DO NOT BUY.
What a total let down
What a total let down, flowers arrived a day late,nothing like the flowers ordered, piss poor customer service from some woman who just didn't give a toss,rude and impolite, my star rating minus 10 ,never use them or bloomex,same scammers
Ordered at 9am well before the 1pm same…
Ordered at 9am well before the 1pm same day delivery cut off and flowers did not arrive that day have a tracking sent at 4pm they had been picked up by courier not even in the same city. Would not recommend!
do not use
do not use. i wish i read this page before using them. my good friends dad died and we tried to send flowers. i dont think they made it?? i am afraid to ask my friend. no correspondence from NZ Blooms. Email doesn't work, the chat bot doesn't work and the phone number doesn't work. Now getting multiple SPAM emails and IT service tickets
Very bad service
Very bad service! Ordered same day delivery before 1pm cut off. However the company fails clearly inform people that the flowers will only be delivered at 9 pm which is when they were delivered for my mum in the dark outside. Please inform your customers clearly about the residential delivery times when ordering instead of hiding it in your delivery policy which no one sees before purchasing! Will not be ordering here again!
They did not deliver to my mother who…
They did not deliver to my mother who was in hospital. They are a scam
Absolutely digusting and pathetic…
Absolutely digusting and pathetic excuse for a business.
Absolute scammers.
I placed an order for same day delivery but then recieved notification that it wouldn't be until the next day. This did not suit so I cancelled the order half an hour after placing. As per the website free cancellations when cancelled within 1 hour of cancellation. I called to cancel this but was met with hosility and was hung up on 3 times. I was also told phone calls are recorded and asked fpr a copy as I had no warning calls are recorded (I think thats a lie) and I was told it was already packaged ready for the courier yet had no tracking number and it was literally half an hour afterplacing that I cancelled (so again another lie).
After multiple emails I was told I couldn't have a refund that they would hold it for anoither order for future use "in good faith". Absolutely not. They tried that line twice and I have recived an email saying it has been refunded but there are no funds in my account ergo another lie.
This is a comp[lete scam and was a complete nightmare.
Also to add I ordered through nz blooms yet all the communications and links in emails took me to another website "bloomex" dodgey af!
I would rate lower than 1 if I could
I would rate lower than 1 if I could! Completely disgusted. Really shitty customer service and no flowers after I ordered 5 days ago to be delivered today for my partners birthday. Do not order from this company, they are absolutely useless.
AVOID - Do not order from here!
Awful experience and wished I had read these before purchasing.
Had flowers delivered as a birthday gift to a relative in New Zealand and they were shocking. Nothing like I ordered and NOT supersized as requested. Emailed and had a response saying it was the correct order and refused to refund then ignored any messages. My bank got involved and refunded me. Do not order from this company as they are the worst!
Ordered the hugs and kisses II bouquet. Disappointed with the product and the service.
Ordered the hugs and kisses II bouquet, delivered the next day. Flowers were completely different from what i had ordered. Email address and replying to their email that they sent bounced back. Rang them twice to get new email address for complaint. Send photos of what I had ordered and what I had received with complaint. They ask for the photo of the flowers again. Send it again. They respond to say that the flowers met their policy and it might be the difference from the colours on my monitor opposed to real life so they won't be doing anything more. They apologised for leaving off the card which I hadn't written or asked for. I wish I had found these reviews before spending money with this company. So disappointing.
The shitiest experience I’ve had
The whitest experience I’ve had online for a while , still waiting a refund after being lied to about same day delivery, requested refund 3 times and kept being told they would send it anyway. Highley recommend you don’t use them and I would suggest the commerce commission look in to this scam
Flowers were wilted and squashed
Flowers were wilted and squashed. Same day delivery paid for, but did not arrive until the next day. 0/10
Soo .... flowers actually turned up and looked nice
Soo ..... I ordered some flowers and card for friend in NZ ...... I live in the UK.
And after ordering I read all these bad reviews. My heart sank.......
I didn't receive a confirmation email
Their chat bot is completely useless
But the flowers and card did turn up. The flowers actually looked really nice and the card contained the correct message.
So yes this is NZ Blooms only positive review so far!
DO NOT USE NZ BLOOMS
I didn't even want to give this company 1 star. I paid a lot for deluxe size bouquet of flowers. It was the most disappointing bouquet I have ever seen for $132.20 plus courier. The message was printed on A4 piece of paper and had spelling mistakes. It looks like someone bought them from the supermarket for $25 and marked it up. A supermarket bouqut would be better. I wish I could attach a picture here. It fitted into a small glass 300ml milk bottle. No nice greenery added either. I sent them a message and they emailed back on a no-reply email and said they checked the order and photos and said it was correct. What joke!! Do not use this company. I wish I checked reviews!!
DO NOT USE THIS COMPANY UNDER ANY…
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! They are an absolute scam! I ordered flowers for same day delivery, they still have not arrived. I've had a message from NZ Post to say "the parcel" has been picked up and will be delivered by the 27th Feb (4 days after they were ordered). I can just imagine what state they will be in if they ever do arrive.
Impossible to get in touch with any customer service to follow this up.
I would give less stars if i could
I would give less stars if i could. I paid $100 for a “deluxe” bouquet of flowers, and received 10 wilted, brown flowers. Absolutely pathetic bouquet. Will never buy from them again. Do not recommend.
Absolutely terrible experience and would never recommend.
Absolutely terrible experience and I would never ever recommend. Overnight delivery and 5 days later I’m still waiting. I called the customer service number and received someone who couldn’t speak English, gave no apology or reason for the delay and wouldn’t even speak with me. I ended up hanging up in frustration. I spent $90 on flowers that have never arrived for the occasion. If I could give less than a 1 star review I would.
Scam alert, same as bloomex
This site is a scam. I placed an order Feb 13, but it never arrived. Despite the non-delivery, the company sent an email claiming the order was completed, while their own website tracking still shows it as 'On its way.'
When I contacted support, I was refused a refund and offered store credit instead. I have had to escalate this to a bank dispute. This company is the same as Bloomex(which also has a lot of 1 star reviews) to mislead customers into thinking they are dealing with a local boutique. Avoid at all costs
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