Have used Nutriment for our beagle since he was a puppy, he’s nearly 12 years old. The new subscription service is great for us, this was our first automatic delivery since signing up. Super efficie... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Since we started using Nutriment about 5 years ago, they have improved massively. Their website is very intuitive now and makes it easy to re-order. Their deliveries are 100% reliable and efficient, s... Zobacz więcej
Reakcja na opinię
I love this food but ordering it direct was a bit of a messy disaster. The box had not been well handled by the courier and the packaging allowed too much room for movement so my sausages of raw meat... Zobacz więcej
Reakcja na opinię
My dog, who is extraordinarily difficult to feed, absolutely loves this food and hops around the kitchen at mealtimes. Such a relief to finally find something he enjoys eating. 10/10 Nutriment
Informacje dotyczące firmy
- Sklep z artykułami dla zwierząt
- Sklep z karmą dla zwierząt
- Produkcja żywności
- Producent żywności
- Producent mrożonek
- Sklep zoologiczny
Informacje o Nutriment
Napisane przez firmę
Established in 2013, Nutriment has revolutionised the world of raw feeding. With complete dedication to Biologically Appropriate Raw Food (BARF) and a commitment to animal health and happiness, the team at Nutriment is unreservedly passionate about bringing raw feeding solutions to dogs and cats around the world.
Our fundamental principle is absolute quality, which is the highest priority for everything that we do here at Nutriment. From ingredient selection to recipe formulation, production processes to distribution and customer service, our stringent quality standards must be met at every step of our product journey. Shop starter packs We believe in sourcing premium British ingredients wherever we can, to deliver essential, high-quality nutrition to our canine and feline consumers. Our carefully selected variety of raw meats and fish, biologically appropriate vegetables, and nutrient-dense superfoods are innovatively combined in our recipes to produce uncompromising, high-quality and nutritious raw foods that promote optimal health for dogs and cats. Expertly designed by our in-house nutritionists, with consultation from industry professionals and veterinary partners, Nutriment’s premium raw food is the ultimate raw feeding solution.
All of our food products are manufactured by hand with great attention to detail at Laverstoke Park Farm, our countryside production facility in Overton, Hampshire. With organic certification and ethical approaches to farming and sustainability, we are extremely proud to maintain this approach to the manufacture of our award-winning raw food products.
Nutriment’s extensive raw food portfolio for dogs and cats includes our core range of complete raw feeding solutions, raw treats for cats and dogs, and supplementary meal solutions for at-home recipe formulation and health support. We strive to tailor raw feeding to the individual needs of dogs and cats, to ensure that their health and happiness can be supported as much as possible with their diet.
We are committed to continually developing sustainable and environmentally-friendly policies here at Nutriment. We use recycled plastic in our packaging, ensure our shipping and logistics team operates efficiently and work with Red Tractor assured farming partners. We also promote community and charity work. Get directly in touch with us to find out more.
Nutriment Starter Packs Available!
Napisane przez firmę
- New to raw? Check out our special Starter Pack offers!
- Our Starter Packs are at a discounted rate and contain everything you need to start you on your raw journey! https://www.nutriment.co.uk/raw-dog-food/raw-dog-food-starter-packs
Fast, reliable delivery
Fast, reliable next day deliveries available
Order before 1pm Monday-Thursday for next day delivery
Dane kontaktowe
Enterprise House, Bridge Road, GU15 2QR, Camberley, Zjednoczone Królestwo
- 0127663554
- management@nutriment.co
- nutriment.co.uk
4,4
Doskonała
4 tys. recenzji
Odpowiada na 78% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
didnt realise the gently steamed range…
didnt realise the gently steamed range contained cassia gum which according to google is a controversial ingredient and best avoided for dogs withh sensitive stomachs which mines have
no mention of it in all about dog food site,cant risk it im afraid so i binned it
sorry
14 kwietnia 2026
Have used Nutriment for our beagle…
Have used Nutriment for our beagle since he was a puppy, he’s nearly 12 years old. The new subscription service is great for us, this was our first automatic delivery since signing up. Super efficient.
21 kwietnia 2026
Always pleased with the quality
Always pleased with the quality, the dogs love it and are in great body condition.
8 kwietnia 2026
Gently Steamed food
My dog, who is extraordinarily difficult to feed, absolutely loves this food and hops around the kitchen at mealtimes. Such a relief to finally find something he enjoys eating. 10/10 Nutriment
20 kwietnia 2026
My dogs only eat food from nutriment…
My dogs only eat food from nutriment the beef they love it and the delivery is much quicker then it was
13 kwietnia 2026
All good great delivery A+++++
18 kwietnia 2026
charged for out of stock item /lost order twice since
The invoice had an entry saying sorry some items out of stock
But i was still charged for them ? it took a few emails but eventually I received a refund
I was a bit put off had I not checked I would've been overcharged
I gave them the benefit of doubt and placed another order after 5 days of nothing
After contacting I was informed there was a glitch and the order wasn't processed
Although payment was ? I was told the order would be despatched and arrive in a few days
after another 5 days of no parcel I emailed again And ended up being offered a refund
As second parcel has disappeared ?
Erin customer services replies very quickly and is straight on sorting the problem
shame there's not another Erin in other departments 3 to 5 days for refund
what a waste of my time
12 kwietnia 2026
Opinia niezależna
Odpowiedź od Nutriment
Hi Stephen,
Thank you for your message, and I’m really sorry for the frustration and inconvenience you’ve experienced. I completely understand how disappointing this must have been, especially after giving us another chance.
I’ve tried calling you today and will attempt again, as I’d really like to speak with you directly and make this right. In the meantime, I can confirm that your refund has been processed, and we’re keeping a close eye on it to ensure it reaches you as quickly as possible.
I’m very sorry for the issues you encountered with both orders — from the stock discrepancies to the processing glitch and the missing parcel. This is not the standard we aim to provide, and I appreciate you bringing it to our attention. Your feedback is being shared internally so we can address these problems and prevent them from happening again.
Thank you as well for your kind words about Erin — I’ll be sure to pass that on.
I’ll try reaching you again Monday, but please feel free to reply here if there’s anything you’d like to discuss in the meantime.
Many Thanks,
Nikki
A very good service
A very good service. The food was delivered very quickly, and still fully frozen.
Thank you Nutriment.
17 kwietnia 2026
Odpowiedź od Nutriment
Hi Teresa,
Thank you for your 5* review.
We are glad that everything went smoothly!
If we can ever help, please do let us know!
Kind regards,
Jamie
Best dog food on the market
Best food for any spaniel types such as cockerpoos etc.
No more visits to the vets with anal problems. This resolves all those problems whilst providing great nutrition in easy to store and serve portions.
Your dog will thank you for it
17 kwietnia 2026
i'm a new customer having just…
i'm a new customer having just collected my 8 week old puppy and placed 2 orders now - the breeder recommended Nutriment as she has been feeding her pack with it for years - customer service and communication has been very good and whilst I can't obviously provide a personal view of the taste of their products my puppy does cartwheels around me every time I am preparing his meals!
8 kwietnia 2026
This food was highly recommended & my…
This food was highly recommended & my dogs actually love it. Good range, great communication & fast delivery.
I’ve now set up a subscription. It’s a really easy way to get great dog food 🐶
10 kwietnia 2026
Odpowiedź od Nutriment
Hi Harry,
Thank you for your kind 5* review.
We are glad to hear that your dog enjoys our product and the customer service is good!
Please let us know if we can help with anything else.
Kind regards,
Jamie
Delivery is getting later and later and…
Delivery is getting later and later and sometimes not even on the same day, when the food defrosts it smells off, I think it’s because it’s not left in a refrigerator, this has happened a few times and if it happens again I’m not ordering anymore
15 kwietnia 2026
Odpowiedź od Nutriment
Hi Alexandra,
Thank you for your feedback.
We are sorry that delivery seems to be getting later, this is certainly not the experience we want our customers to have.
We would love the opportunity to make things right and look into this for you.
We will arrange for one of our team to contact you regarding the delivery, alternatively if you would like to give us a call then please contact us on 0127663554.
Kind regards,
Jamie
I love this food but ordering it direct…
I love this food but ordering it direct was a bit of a messy disaster. The box had not been well handled by the courier and the packaging allowed too much room for movement so my sausages of raw meat were well and truly bashed. I emailed to let Nutriment know but never heard back. So I may in future only buy from stockist instead of getting it delivered.
8 kwietnia 2026
Odpowiedź od Nutriment
Hi Lesley,
Thank you for taking the time to share your feedback, and we’re sorry to hear about the condition your order arrived in.
We completely understand how disappointing it must have been to receive damaged packaging and compromised products. This isn’t the standard we aim for, and we also apologise that you didn’t receive a response to your email—that’s not acceptable, and we’ll be looking into what happened there.
Your comments are genuinely helpful in identifying where we need to improve.
We’re glad to hear you love the food, and we’d like the chance to restore your confidence in ordering directly from us in the future.
Best wishes,
Team Nutriment
I haven’t recive any order
I haven’t recive any order , I suppose to pick it up from the ho but I haven’t receive any text or email saying is ready to pick up .
13 kwietnia 2026
Odpowiedź od Nutriment
Hi Gabriela,
Thank you for your review.
I’ve looked into this for you and can see that your order was placed on 12th April. We require up to 3 hours’ notice prior to collection for orders to be prepared.
That said, we appreciate your feedback regarding confirmation communications. I will raise this with the team to see how we can improve this process and provide clearer collection notifications moving forward.
If you have any further questions, please don’t hesitate to get in touch.
Kind regards,
Jamie
Your front of house employees need more…
Your front of house employees need more management support to keep customers informed of stock availability., following being out of stock.
Your systems are slow, collection at appointed time should be swifter. Chairs for waiting customers in shop required.
Put up with it at moment as product is good., however you nearly lost me to another raw meat provider.
Just hope service improves.
14 kwietnia 2026
Odpowiedź od Nutriment
Hi Frances,
Thank you for your feedback, it really helps us improve moving forwards.
We are trying our best to make things as smooth as possible, we apologise if it hasn't felt that way up until this point.
This feedback will be sent to our team and taken on board right away to improve the process and make it easier for customers.
Thank you again for your feedback.
Kind regards,
Jamie
Efficient and reliable deliveries of good quality food
Since we started using Nutriment about 5 years ago, they have improved massively. Their website is very intuitive now and makes it easy to re-order. Their deliveries are 100% reliable and efficient, sometimes arriving the next day, but never a wait longer than 2 days. The quality of the food has never wavered and our dogs love it.
14 kwietnia 2026
Odpowiedź od Nutriment
Hi Pete,
Thank you so much for your wonderful feedback and for being a loyal customer over the past 5 years—it really means a great deal to us.
We’re delighted to hear that you’ve noticed the improvements to our website and service, and that ordering and reordering has become easier for you. It’s also fantastic to know that your dogs continue to enjoy the food consistently.
Your support and kind words are hugely appreciated, and we look forward to continuing to serve you and your dogs for many years to come.
Best wishes,
Team Nutriment
Odpowiedź od Nutriment
Hi Peter,
Thank you for your kind feedback! We're really pleased to hear you’re happy with our service and delivery.
We truly appreciate your support and look forward to your next order!
Best wishes,
Team Nutriment
No response from chat, order put on hold
No response from chat, could not find a phone number. Order was delayed with no explanation. Eventually replied saying awaiting stock for one item so order was put on hold. Advised to just remove item as food needed urgently which was done. Should have been given the choice straight away.
13 kwietnia 2026
Odpowiedź od Nutriment
Hi Tamara,
Thank you for your feedback.
We are sorry that you didn't get a response from the team. We would like the opportunity to have a look into this and make things right for you.
One of the team will contact you shortly to discuss this further.
Please let me know if you need anything else in the meantime.
Kind regards,
Jamie
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