Seamless service - great communication from first contact, friendly and professional team, work completed without hassle and within timeframe, even with our horrible stony clay ground. Trampoline is... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Customer service / advice was excellent. I made a number of calls to discuss the best product and time was taken on each call to explain exactly what all came with the product. It arrived promptly a... Zobacz więcej
Reakcja na opinię
Slow delivery time. Website states 3 working days for delivery. Contacted company and spoke to representative. They said they would ring back with update on shipping. No contact received. Shippi... Zobacz więcej
Reakcja na opinię
Really impressed with North Trampoline from start to finish. The advice on sizing was spot on and the installation was smooth and hassle-free. Sam and his team were friendly, professional, and to... Zobacz więcej
Reakcja na opinię
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We are really happy with our new North…
We are really happy with our new North trampoline. Assembly instructions are poor though - we couldn’t have got it together without the use of the online assembly video

Odpowiedź od Uk Northtrampoline
Sometimes things go wrong...
Mistakes happen, even to the best teams. What sets great companies apart from others is how they deal with mistakes and errors.
I was super unlucky with my order from North Trampoline. The first shipment was misplaced by the courier, then my replacement got stuck due to an IT issue.
... but as soon as they realised their mistake, the team at North Trampoline (and their sister company Capital Play) really went above and beyond to resolve the problem. A member of their team personally drove to our house with a replacement, and she followed up with us multiple times to make sure everything was properly sorted.
In short, despite multiple issues initially, I'm now left *very* impressed with their service.

Odpowiedź od Uk Northtrampoline
Speedy delivery and easy assembly…
Speedy delivery and easy assembly without tools. The finished products is very high quality compared to others and the kids (and me) and loving it

Odpowiedź od Uk Northtrampoline
Trampoline is faulty
Trampoline is faulty, the net is broken and the customer service department haven’t got back to me despite many emails, photographs and telephone calls made.
A very expensive trampoline and i would have expected much better quality especially as our last trampoline lasted over 10 years and was half the price.
We are now left with a faulty product that the children are unable to use due to safety fears
*North trampolines have now resolved this issue and sent us a new net which I am grateful for*

Odpowiedź od Uk Northtrampoline
Excellent trampoline
Excellent trampoline. Great jumping performance, high quality materials that will stand the test of time. Incredibly safe for our two young daughters. Secured with seasonal sale and discount, and free next day delivery. Would definitely recommend.

Odpowiedź od Uk Northtrampoline
Received the wrong package and then…
Received the wrong package and then took 4 days to sort and 3 phone calls………..

Odpowiedź od Uk Northtrampoline
Fast delivery
Fast delivery
Easy erection process, I put it together myself (lady, 33).
Worth every penny. Massive difference from our old big standard trampoline.

Odpowiedź od Uk Northtrampoline

Odpowiedź od Uk Northtrampoline
Very poor customer service
Very poor customer service. Delivery due to be 9 days late too.
Update- ordered 18th May and still waiting. Understand there's an issue with courier but really difficult to get an update or call back about it.

Odpowiedź od Uk Northtrampoline
Really happy with the service speed of…
Really happy with the service speed of delivery and most of all the quality of the product is brilliant, so easy to put together and really solid.
Super safe for the kids.
Well worth the extra money

Odpowiedź od Uk Northtrampoline
Fantastic products from North…
Fantastic products from North trampolines. Have never seen build quality like it, no tools needed to assemble. Everything about it from base frame, the mat and the enclosure on the rectangular pioneer is incredible. Brilliant for the kids and adults too!

Odpowiedź od Uk Northtrampoline
Ordered and delivered within a week
Ordered and delivered within a week. Paid extra for the assembly service. The trampoline was up in less than 90 minutes. Great service from start to finish and the trampoline is excellent quality with a great bounce and spot on safety features.

Odpowiedź od Uk Northtrampoline
Failed to deliver. Zero communication.
Sadly North Trampoline failed to deliver on the morning they scheduled, meaning that my son's birthday present did not arrive (he's only 3). I received no communication. I tried to call, no answer. I tried to message on instagram, no response. I emailed, no reply.
Incredibly disappointing customer service.

Odpowiedź od Uk Northtrampoline
Trapoline encours de montage
Trapoline encours de montage
Je transmettrai des photos sous suinze jours
Merci

Odpowiedź od Uk Northtrampoline
Fantastic company to deal with
Fantastic company to deal with. Customer services were friendly and answered all my questions before purchase, kept me informed on delivery and the trampoline was easy to assemble and great quality. The jump games band wasn't on the delivery but I rang straight away and it was delivered the next day.Would highly recommend North Trampolines products.

Odpowiedź od Uk Northtrampoline
Excellent product
Excellent product, great service. Looking forward to many years you of fun for our boy.

Odpowiedź od Uk Northtrampoline
excellent customer service
We had a problem with the incorrect trampoline being delivered. North Trampolines service was excellent in terms of being able to remedy the situation. Great product aswell, don't hesitate to buy.

Odpowiedź od Uk Northtrampoline
Great product
Great product - Delivered and installed as required. The delivery team
We’re late/delayed - but did not communicate this to me - leaving me to chase them up. They arrived the following day. Not the best performance there!

Odpowiedź od Uk Northtrampoline
A great quality, safe brand.
I was very nervous about buying a trampoline for my accident prone, boisterous children but I’m delighted with our North 8ft by 12ft Explorer oval. It’s amazing! The non zip entrance is perfect with younger siblings and the hidden springs are great too. We paid for the building service and it was worth every penny. The men were very polite and professional and made assembly look like child’s play. I wouldn’t hesitate to recommend this brand and product to others.

Odpowiedź od Uk Northtrampoline
Doświadczenie Trustpilot
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