My kids love the trampoline. It is well built. We had a minor issue and ordered a spare post. Proactively contacted by customer service to offer a refund and warranty solution that went above and beyo... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The trampoline I ordered turned out to be too big, but the team resolved it and got the correct size sorted the same day. Exceptional service - highly recommend. The whole family loves the trampoline!... Zobacz więcej
Quick delivery. Unfortunately packaging was damaged in transit, but customer service dealt with my query quickly and efficiently. Kids are very happy with their new trampoline.
Currently on my fourth delivery slot with it having been rescheduled three times. It keeps being delayed with no explanation. Ordered on 24 July and still not here despite it being in stock and ‘ready... Zobacz więcej
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Odpowiada na 100% z negatywnych recenzji
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Excellent product
Excellent product, great service. Looking forward to many years you of fun for our boy.

Odpowiedź od Uk Northtrampoline
excellent customer service
We had a problem with the incorrect trampoline being delivered. North Trampolines service was excellent in terms of being able to remedy the situation. Great product aswell, don't hesitate to buy.

Odpowiedź od Uk Northtrampoline
Great product
Great product - Delivered and installed as required. The delivery team
We’re late/delayed - but did not communicate this to me - leaving me to chase them up. They arrived the following day. Not the best performance there!

Odpowiedź od Uk Northtrampoline
A great quality, safe brand.
I was very nervous about buying a trampoline for my accident prone, boisterous children but I’m delighted with our North 8ft by 12ft Explorer oval. It’s amazing! The non zip entrance is perfect with younger siblings and the hidden springs are great too. We paid for the building service and it was worth every penny. The men were very polite and professional and made assembly look like child’s play. I wouldn’t hesitate to recommend this brand and product to others.

Odpowiedź od Uk Northtrampoline
Excellent quality
Excellent quality, obviously well made and I now have two extremely happy children 😁

Odpowiedź od Uk Northtrampoline
Great customer service from start to…
Great customer service from start to finish Stephanie kept us updated on progress and the couple who delivered and installed the trampoline were great. Would definitely recommend.

Odpowiedź od Uk Northtrampoline
Incredible Customer Service and Superb Trampoline
Had an issue with a couple of parts of my trampoline, but the team from North reacted immediately to resolve my issue and swap the parts within 3hrs of contacting them. They even drove across the country to meet me on a Friday afternoon to make the swap.
Highly impressive customer service experience that was matched by a trampoline of superb quality.

Odpowiedź od Uk Northtrampoline
purchased a trampoline off the website…
purchased a trampoline off the website , payed for them to assemble seeing as it was half price on website so I thought what a bargain at less then £100 . I chose delivery and assemble day they were very flexible 😃 a lovely man called Eugene arrived on his own and assembled the massive 14ft trampoline all by himself “in the pouring rain “ whilst my two little girls waited patiently for him to finish , he was lovely so polite lovely to speak to and had it put up in less then a hour . The trampoline it self is amazing so bouncy , the whole service from start to finish I received from north trampoline was 10 stars . Many thanks again . xx

Odpowiedź od Uk Northtrampoline
Good delivery and communication…
Good delivery and communication throughout. Excellent trampoline, kids love it. Installed it myself, could of done with more detailed instructions but managed to work it at myself.

Odpowiedź od Uk Northtrampoline
Great trampoline
Great trampoline. Daughter loves it. Can practice her gymnastics on it.

Odpowiedź od Uk Northtrampoline
Kids having fun
Great product, great advice, great service... my kids are having a great time 👍

Odpowiedź od Uk Northtrampoline
Brilliant trampoline
Brilliant trampoline. We bought the North Explorer 14ft Round, really pleased with the choice. Kids love the freebie ankle strap thing too which hooks up to an app. Very bouncy and sturdy as you would hope for the price, and at this level you expect a professional type of trampoline which is what it is. Regularly have myself and 3 kids bouncing on it with plenty of space.

Odpowiedź od Uk Northtrampoline
14ft explorer trampoline
We got the 14ft explorer trampoline with ladder. Absolutely brilliant. The built quality is a very high standard, north have really thought long and hard about what goes into building a premium trampoline, very easy to assemble and the bounce is the best I’ve experienced.

Odpowiedź od Uk Northtrampoline
Trampoline great but there was damage…
Trampoline great but there was damage to a zip on arrival (spotted by the install team) which means that one area is not secure in terms of separating the jump area from the springs. These things happen but they have only committed to sending a replacement section in 3 months!

Odpowiedź od Uk Northtrampoline
Sorry for delay only put the trampoline…
Sorry for delay only put the trampoline up today, great product by the looks of it, Robust. We have a 13yr Autistic son and he literally wears trampolines! He loves jumping and we have no back garden anymore to accomodate, and he is in love with your's so thank you!

Odpowiedź od Uk Northtrampoline
Product is really good
Product is really good. Sadly the experience was tainted by hectic and unrealistic delivery schedules ...The situation was resolved but I wouldn’t go through the sloppy delivery/ installation again - I think the delivery men are out under immense pressure to deliver/install and the team behind arranging this are to blame. The smooth marketing of the brand tricks you into believing the product is to be delivered & installed in a professional manner.... which is not the case

Odpowiedź od Uk Northtrampoline
poor delivery
never anyone available to talk to. This may be because of the association with Capital Play? Capital play seem to have a confusing web set up where one web site is not UK and another is UK.
Trampoline arrived eventually. We were told that it would be here in a few days. We are in the highlands so that sounded great. Tuffnels, the preferred carrier by North, emailed us to say on its way and gave a date of delivery. This was followed up with a day and time window. This was missed and on checking tracking we saw that it had been delivered. This was not the case and North after chasing said it was delivered but to a second carrier in Inverness. That is the las we heard until last Saturday a van arrived with the Trampoline being three days late. As is is an on ground trampoline we had arranged for a digger and driver to be on site Friday, two days after promised delivery. That cost money and we now have to wait for a window in his schedule to return. We haven't even unpacked the trampoline yet.

Odpowiedź od Uk Northtrampoline
Ordered with money taken 6/4 and…
Ordered with money taken 6/4 and haven’t heard a thing since. No contact. Nothing.

Odpowiedź od Uk Northtrampoline
Great product and a great service
Great product and a great service! Very happy with my purchase.

Odpowiedź od Uk Northtrampoline
Delighted!
Product arrived on time and all parts presents. A couple of the ends of the tubes were slightly damaged but it didn't cause a problem putting it all together.
Much easier to assemble than our old trampoline and better quality. Brilliant bounce!

Odpowiedź od Uk Northtrampoline
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