Nikon Recenzje 

Placed an order but still no shipping details 48 hours later. Phoned customer service who promised an email but hours later, no response. Unclear whether my order will arrive by Thursday and if not, it will have to be returned as required for an event.

Nikon Optical do not deserve even 1 star. My Nikon lenses did not last the warranty period - less than 2 years. Nikon flatly refused to replace them and blamed the fault on me. I’ve worn other varifocal lenses for over 20 years and have never had a problem. These were the first Nikon lenses that I bought. My optician has stopped selling them which confirms my review.

In response to your reply - my optician has gone through the official process. I have even written to you. You refused to replace the lenses. You said that my varifocal reactolite spectacles had been worn in the sun. I was not aware that they could not be worn in the sun. What is the purpose of having reactolite lenses when they can’t be worn in the sun?

I can't praise Nikon UK highly enough. My 8 year old, out-of-warranty DSLR was having some intermittent shutter issues. When I investigated it, it turned out there was an active service advisory (from 2016!) and my camera had never had the work done. I assumed that I'd missed the boat on that recall notice as it was so long ago.

When I called them they suggested I send the camera in and they performed the recall work (and a complimentary service) at no cost to me. I can't think of another manufacturer that supports their products so well and for so long.

I just got my DSLR back and it's like new.

W300 the most expensive disposable camera you'll ever buy.

After 30 years of being a Nikon customer I will now no longer purchase another Nikon product, nor will I ever recommend them.

The product is clearly flawed as I've had the same issues now with two cameras, other customers have reported similar issues online and the camera has actually been discontinued.

Nikon's inability to accept liability for issues with their product is disgusting. The fact they try to pass blame onto their customers is insulting and unprofessional. I cannot believe they find it acceptable that customers are spending £350 on a single use camera.

I will NEVER recommend them again. Avoid!

UPDATE: this isn't within the warranty period, hence the issue with your customer service. The under water feature was used once. The camera is NOT waterproof. It's the second W300 camera you've given me as the first did exactly the same thing! It's been falsely advertised as being waterproof. As someone who's experienced at using a variety of underwater cameras I know this isn't user error, as implied by your rude staff. There are other online reviews who have experienced the same issue as me and been fobbed off by your customer service in exactly the same way even though the camera has been discontinued, so there's clearly an issue with it! DISGUSTING!!!!!

I needed a repair to binoculars via Nikon. It was all organised electronically and the binoculars posted to Nikon for repair. Return via post was quick. Excellent service all round. Would definitely recommend in future

Absolutely fantastic service, great turn around time & good value for quality work repairing my camera.

Using precision equipment in challenging environments is always going to need repairs from time to time and so I use Nikon repair service quite often. The experience is always perfect from return service to comms about progress - to return. Even including price which is always pretty reasonable. Having confidence in after sales help and repair is very important and Nikon do a great job

From reporting the issue to Nikon, to getting a delivery label, to handing over to a delivery company, to confirming receipt, to keeping me fully updated as my Z9 progressed through diagnosis and finally a fast return to me - rarely have I had such a well managed process. Katie & George where so helpful - if I have any further problems I won't hesitate to use the Nikon Repair Service again. Many thanks.

For the first time in 25 years of using Nikon Cameras and Lenses. This was the first one I had to have repaired, My truly loved Nikon Z7ii. I got a fast response from Nikon with a guide quote. And full clear instructions of how to send my camera in for a repair including them suppling a pre paid address label. Feeling really anxious about letting my pride and joy go off with a carrier, I was soon put at ease when Nikon sent me confirmation of receiving it listing everything I sent to them. Also a link so I could keep Track of every step of the process I received an estimate for the repair which I agreed. soon I could see the parts were on order , 24 hours later parts received and camera with technician. a few days later I was informed repair was complete and ready to ship back to me. Also the cost was considerably lower that the estimate over £100.00 less. Tracked camera all way back home. It's like I have a new camera. Never needed to be concerned at all. A really professional service at a good cost.

My Nikon D800 Still Takes Amazing Photos and Videos After 11 Years. I have been using Nikon Cameras and lenses for a very long time. I used to have a Nikon D300. While I really like my Nikon lenses I have been using Zeiss Milvus Lenses for the last 5 or 6 years (manual focus only lenses). The only criticism I have of Nikon is that it would be nice if they opened their mounts to other lenses companies like Sony does.

Submitted an obsolete camera for assessment following water ingress. Very positive attitude from Nikon. Camera fully repaired at an excellent price. Fully cleaned and additional minor ancillary damage repaired. It was returned to me looking like new and in excellent working order.

I ordered a lens, tried (and failed) to cancel my order before dispatch, and now Nikon won't reply to my emails asking for a return. That's the only way to sort it apparently but I'm being ignored. I have 14 days to return the item but for the last three I have been unable to sort a return. Avoid. Avoid. Avoid. It isn't worth the headache.

Following on from the Technical Service Advisory re Strap lugs+Lens attachment issue, service done and returned in 7 days+camera given a service as well.Well done Nikon.

My Nikon D750 went back for the free shutter fix and on its return I realised there were what appeared to be dust specks in the viewfinder that had not been there before. On the customer feed back form I noted this and received a message apologising and inviting me to send the camera back for it to be cleaned. I then received a message explaining that ‘mould’ had been found in the viewfinder and that it could be either cleaned or the viewfinder replaced with no guarantee that the problem would be cured. I chose the clean option and the camera was returned. The whole process took a while, but the quality of work completed and the clarity of communication with Nikon staff was exceptional. Thank you all involved your efforts are much appreciated and the camera is in ‘as new’ condition… my fingers are crossed that the fungus/mould does not return…

My Nikon D750 camera was recalled for a shutter issue. The service from Nikon was second to none, from the ease of booking my repair throughout the whole process. As well as repairing the issue by replacing the whole shutter mechanism, Nikon cleaned and serviced my camera, cleaned the sensor and replaced all the rubber grips. The best part is that it was all at zero cost to me. Communication throughout was superb. My camera is now like new.

excellent service, matching the quality of the equipment. very pleased. thank you, team.

When, I needed to send my camera lens for a minor repair I found the whole process easy to use and very efficient. I was kept updated on a regular basis to the progress of the repair and on the eventual return of my lens. I would certainly recommend Nikon’s service.

Great customer service. Fixed my flash in record time and returned it in a beautiful sleeve that I can use in future. Kept updated by email. Katie especially deserves a mention. Thank you Nikon.

Superb customer service, very clear communication on repairs and options. Highly recommended.

The service was excellent, just as you would expect from a company of NIKON's stature. I was kept informed every step of the way. Camera returned within advised time and arrived working like new. So grateful, thank you