Nikon Recenzje 

Fabulous service from Nikon and Rosie in particular. Going the extra yard to make things right. Could not be happier

I returned my Z8 for a service. Booking was easy and I was given an estimate which I was happy with. I was kept up to date with how things were going and was asked if I would like to replace a couple of components. I was given a cost and all the work was done and the camera was returned very quickly via UPS. Highly recommend Nikon services. First class.

The customer service was first class, I had faulty 55-300 DX lens, And I was told by Josh in customer service,that because of it's age that it might not be repairable.
Josh made equires with the techs who said it might be possible.
I sent the lens and they did indeed service and repair it and they gave me a discount on the price repair quoted because it took beyond their usual turn around time.

First class service from everyone involved, including the delivery service.
I can't fault it

From the moment I got in touch with Nikon regarding a firmware issue with my P1000 camera I was dealt with in an extremely professional and kind way. The staff I spoke to were brilliant and after having sent my camera in and it being returned 100% ok I was kept fully aware of what was happening.
Cannot fault this service in any way.

My AF-S NIKKOR 70-200mm f/2.8G ED VR II lens had focusing issues. I agreed the repair cost with Nikon. Upon further investigation it was discovered that the parts required were unobtainable so Nikon replaced the lens with the NIKKOR 70-200mm f/2.8G FL ED. Nikon were splendid throughout the whole process. There is a good reason why Nikon are considered to be the go-to supplier for professional photographers.
Their customer service is absolutely amazing.

Nikon advised me what was happening every step of the way. the service centre contact (Katie) went above and beyond, especially when UPS were difficult/mendacious about my return delivery. I could not praise them highly enough.

Recently had to contact Nikon customer services about a broken binocular lens cover. They kindly replaced without any quibbling and were very efficient. I especially appreciated the updates on replacement delivery. Thanks.

I had a very positive experience with Nikon’s customer service. The whole process was handled smoothly and professionally, with excellent communication throughout.

A special thank you to Katie, who was extremely helpful, patient and supportive. She made everything easy and straightforward, and I’m very happy with the outcome. Highly recommended!

I sent my Nikon z9 in for re-gripping.the camera was picked up the next day the communication from start to finish was excellent and the repair was of excellent standard and returned promptly excellent service my camera now looks like new.

I saw on a Facebook forum that Nikon were fixing historic problems with the Nikon D750. My camera had died 2 years previous and thankfully I hadn't binned it, so I sent it off to see if they could repair the broken shutter. Got my fixed D750 back after a month. It had been serviced, sensor cleaned, new grips and shutter blades sorted. Brilliant service and great that Nikon is still looking out for their customers when the camera is well out of warranty. Love this camera so much so great to be back using it. Cheers!

I recently had my camera bodies and several lenses tested and cleaned following a couple of trips overseas and the service and quality of work was fantastic. It is always a pleasure to work with the Nikon UK team.

I wanted to take a moment to express how impressed I was with the service I recently received from Nikon.

From my initial contact through to the resolution of my issue, the level of professionalism, communication, and customer care was outstanding. The team took the time to listen carefully, understand the problem, and keep me informed throughout the process.

What stood out most was the commitment to finding a solution and the genuine willingness to help. As someone who relies heavily on Nikon equipment for professional photography, it’s reassuring to know that the after-sales support matches the quality of the products themselves.

A big thank you to everyone involved for their expertise, patience, and excellent customer service. Experiences like this reinforce why I continue to choose Nikon and recommend the brand to others.

Thank you for a job very well done.

This was the first time I'd used Nikon for a camera repair, and I was very impressed. It was painless, and I was kept up to date on progress. The repair was carried out promptly, at a price I thought was fair, and the courier arrangement where the camera was collected from me and returned all went smoothly. No complaints, a good service.

Excellent service from Nikon. I sent my lens in for repair and it came back working perfectly. The repair quality looks very good, communication was clear, and the whole process felt professional. I’m very happy with the service and would definitely recommend Nikon repairs.

Sent my D700 for a clean, there was fungus on the sensor and mirror , all went well, good price £60 , quick, easy post , and problem fixed, happy with service , recommended ******

5 out of 5. Sent my son's camera for repair when out of warranty. Sadly it was beyond repair but the service provided by Josh was exceptional. He sought further detail from the technician that viewed the camera regarding the damage and why it was irreparable. He was polite, timely and helped me source a new camera to replace it. I can't explain how great the service was and he deserves a medal or at least a pay rise!

After a poor start and some back and forth communication, Nikon turned this situation around and repaired my D750 DSLR under goodwill. The service advisors were unfailingly polite and patient, and the process of submitting the camera for repair is thorough, efficient and well organised. The repair team also went above and beyond and replaced several other worn components, none of which was expected or requested.
This experience has restored my faith in the Nikon brand.
I'm also happy that the service repair carries a six-month warranty.

Twice, I had to send my lenses to Nikon Repair. The both times, it was for presence of fungus. The job done is amazing. Last year, for my 200-500 f/5.6, the service has inspected all and replaced parts malfunctioning too. I never seen my lens so sharp. For my 70-200 f/2.8, the service did again a great job. It's important to have trust to a brand like Nikon and hopefully they will support Dslr lenses and camera for long

HORRIBLE REPAIR EXPERIENCE

I've been using Nikon cameras and lenses for years - and recently I had to send my camera and lens for repair.

They charged me nearly £1k for repair - and didn't manage to repair the lens. The zoom lens still changes aperture the moment I zoom in, and it shouldn't. After the filmware update and lens cleaning/calibration I still got blurry pictures. They also managed to destroy the hotshoe on the camera, so now putting the flash on is much harder than it was before the repair.
It also took them an extra month to get the camera and lens back to me.

But the worst bit is that they don't care - I got back to them by email (to the same people that were really fast to email me and reply before they got the money) - and I did it 3 times, and MY MESSAGES GOT IGNORED.

The whole repair experience has been really disappointing. I'll be switching to a different system.

if you have a Nikon item that needs attention make sure you checkout the Nikon service team, i cant express how satisfied i am with the overall attention to detail from start to finish i received with our Nikon Zf camera.
keep up the good work Nikon, cheers
Thomas Rodgers