Nikon Recenzje 

328
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The customer service was first class, I had faulty 55-300 DX lens, And I was told by Josh in customer service,that because of it's age that it might not be repairable. Josh made equires with the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the moment I got in touch with Nikon regarding a firmware issue with my P1000 camera I was dealt with in an extremely professional and kind way. The staff I spoke to were brilliant and after hav... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I returned my Z8 for a service. Booking was easy and I was given an estimate which I was happy with. I was kept up to date with how things were going and was asked if I would like to replace a couple... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My AF-S NIKKOR 70-200mm f/2.8G ED VR II lens had focusing issues. I agreed the repair cost with Nikon. Upon further investigation it was discovered that the parts required were unobtainable so Nikon... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

328 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(328)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 59

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Poor, seemingly disinterested service

I recently bought a brand new Nikon camera. I took a small number of images and, concerned about their quality, I returned the camera to the retailer who in turn sent it to Nikon for inspection. One month later, Nikon have yet to communicate the outcome of their investigations. This is an unacceptable delay, especially on a new camera, and is dreadful customer service.

8 czerwca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Mark,

We would like to sincerely apologise for the disappointment caused here.

If your equipment has been sent to Nikon UK via a retailer, then we would need to know the repair reference and serial number of your product in order to confirm its presence and status. Please note that the retailer is out customer in this instance and there will be limited information that we can provide for you.

Feel free to reach out to the Service Support Team on email (servicesupport.uk@nikon.com) or phone (0330 123 0928 option 2) and we can go through this with you.

Kind regards,
Nikon UK

Oceniono na 4 z 5

Good experience with Nikon Service

Good experience with Nikon Service. There was a glitch with the website payment page which they have said they are working on rectifying. After this was navigated it was easy to print off the postage label and return my lens. I was continually kept informed of the progress and the lens was returned fairly quickly. I questioned that my lens had dust inside after the service so they quickly requested it be returned for inspection but found it to be clear. At £79 for a service I felt it was pretty good value.

1 maja 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Stuart,

Thank you for your feedback.

We are pleased to hear that you have been happy with your service.

Please don't hesitate to contact us if you need any assistance in the future.

Kind regards,
Nikon UK

Oceniono na 5 z 5

Unexpected replacement lens

Earlier this year I sent my AFS70-200/2.8G II VR ED to Nikon for repair as the SWM had failed and there was no autofocus. Nikon quoted me a price for the repair, which I accepted.

After a few days I received an email offering me a brand-new AF-S NIKKOR 70-200mm f/2.8E FL ED V for the cost of the repair. I accepted this offer, and a week or so later received the new lens.

Needless to say I was delighted by the service given by Nikon, and am now the proud owner of their best zoom lens. At all stages in the process I was kept informed, and will definitely use them again.

28 kwietnia 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Paul,

Thank you for your lovely feedback.

We are very happy to hear that you were pleased with our repair process and that you would chose to use our services again.

We appreciate you as a proud member of our Nikon family.

Best regards,
Nikon UK

Oceniono na 5 z 5

Once again I’m happy to share a…

Once again I’m happy to share a positive experience using Nikon.
I have had servicing done on both cameras and a repair to one (F mount). Just the piece of mind is worth the wait, and the equipment comes back spotless and like new. I found the service alone to be good value for money and the service department check every function is working correctly. Turn around was quick and communication throughout is as fluid as it gets.
🙌

20 maja 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Jean-Pierre,

Thank you for your fantastic feedback.

We are very happy to hear that you were pleased with our speedy and well priced repair service. We aim to be as thorough and transparent as possible throughout the process, and we are very glad to hear you appreciated this.

Best regards,

Nikon UK

Oceniono na 5 z 5

Very good service

Extremely easy to follow progress on repair through online interactive process at one stage had to call due to myself not having on line log in details but very quick response and once item was repaired and bill settled item was back within a couple of days. Couldn’t ask for more and bill was very reasonable, so many thanks to the NIKON team.

8 maja 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Linxs,

Thank you for your kind feedback.

We are very happy to hear that your repair experience was effcient, resonably priced and easy to follow.

We appreciate you being a valued member of our Nikon family.

Best regards,

Nikon UK

Oceniono na 5 z 5

Just the best: highly recommend recommended

I just wanted to thank Nikon for their incredible service. In the past, I have used third-party repair authorities. But the service that Nikon offer is far superior and I found that, in the event that the repair could not be undertaken, I received the voucher and they disposed of the defective item. I’m really impressed by the service that they’ve offered thus far and the repairs they undertook on my recent submission exceeded all expectations.

18 maja 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Boonybugs,

Thank you for your brilliant feedback.

We are extremely happy to hear that your experience with our service team was incredible and exceeded your expectations.

We hope that you enjoy your voucher and we thank you for choosing to responsibly recycle your old unit with us.

Best regards,

Nikon UK

Oceniono na 5 z 5

Always respond within 24 hours to…

Always respond within 24 hours to acknowledge the query; follow up from the boffins looking at the issue usually comes back with report well ahead of time, weeks ahead in this instance.
Faulty battery replaced under warranty and received with circa 72 hours.
So far in my decades of Nikon ownership, nothing but praise

1 maja 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear David,

Thank you for your kind feedback.

We are so glad to hear that your experience with our repair process was speedier than expected and that you have been a happy member of the Nikon family for decades.

We hope this continues for many years to come.

Best regards,

Nikon UK

Oceniono na 5 z 5

binocular repair

I wanted to get my binoculars repaired but they were obsolete with no spares available. I was offered a good deal on a new pair which was great as they came in a very short time.

10 grudnia 2025
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Paul,

Thank you for your your kind feedback.

We are very happy to hear that your experience with Nikon has been of five star quality, with a quick resolution to your broken binoculars.

We hope you continue to be a happy member of our Nikon family.

Best regards,

Nikon UK

Oceniono na 5 z 5

Extremely Helpful and Efficient

I recently purchased a pre-loved Z8 and when I checked on the Nikon website discovered that the previous owner had not had the requisite factory recall repairs made (the lug coming unscrewed).
I logged my details on the Nikon UK website and was sent by return a prepaid shipping voucher.
Sent it off and within a mater of days was contacted to say it had been carried out was I going to be in to receive the camera. As it happens I was away for a week so Nikon service kept the camera, rang to confirm I was back before sending it.
Overall an excpetional service. Very Helpful and efficient.

25 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Colin,

Thank you for your your kind feedback.

We are very happy to hear that your repair experience with Nikon has been efficient and that our team have been able to provide an excellect standard of service.

We hope you continue to be a happy member of our Nikon family.

Best regards,

Nikon UK

Oceniono na 5 z 5

Needed a few minor repairs for 3 Nikon…

Needed a few minor repairs for 3 Nikon D7500 cameras. I was very impressed with the service, in particular being able to monitor the progress of each individual camera. Superb customer service.

18 kwietnia 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Kevin,

Thank you for your feedback.

We are very happy to hear that you were impressed with the service provided. We strive to provide a personalised service, tailored to each individual repair request.

Thank you for being a part of our Nikon family.

Kind regards,
Nikon UK

Oceniono na 5 z 5

Nikon always reach my expectations not…

Nikon always reach my expectations not only with loan of new lenses but also with good repair service. For me it’s working and I am happy to be part of Nikon family

13 kwietnia 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Marcin,

Thank you for your feedback!

We are so glad to hear you are satisfied with the service you have received and appreciate you being a loyal part of the Nikon family.

Kind regards,
Nikon UK

Oceniono na 5 z 5

Fantastic Service

Great service from Nikon UK, the damaged camera was collected, repaired and returned all within the quoted time scale. The price was also extremely reasonable for all the repairs carried out.
I was kept up to date on the progress of the repair, and received regular emails from the service department.
The camera was returned in perfect condition and also given a full service.
I would definitely recommend Nikon UK, if you require a repair or service of your equipment.

26 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Chris,

Thank you for taking the time to leave such positive feedback. We are so happy to hear that you are pleased with the repair and our updates.

I will ensure your feedback is passed onto the Repair Team.

Kind regards
Nikon UK

Oceniono na 5 z 5

Happy with Nikon repair serice

Nikon quoted me £61 and up to a 21 day turn around to clean my Z7 sensor. The camera was returned in under 10 days and as always they had done a good job.
I've had several repairs done by Nikon over the years and I've always been satisfied with the work and price, so yes I wouldn't hesitate to recommend them.

14 kwietnia 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Richard,

Thank you for leaving us such wonderful feedback.

We are very glad to hear that you are satisfied with the quality and efficiency of our service.

Kind regards,
Nikon UK

Oceniono na 5 z 5

Anastasia, Maria and the amazing Nikon Brand

Anastasia, Maria and and all the team at Nikon are incredible.
What an amazing Brand with amazing customer service for amazing products
Love it!!!!

17 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Kevin,

Thank you for your kind feedback.

We are very glad to hear you were happy with the service provided and happy with the brand overall.

We will be sure to share this with the rest of the service team.

Kind regards,
Nikon UK

Oceniono na 5 z 5

A great repair experience

I sent my Nikon camera body for a service and a new shutter mechanism. Even though the parts had to be shipped in from elsewhere and the repair took longer that expected, Nikon kept me up to date with it's progress and they also provided me with a replacement camera body while mine was being repaired. Everything went really smoothly in terms of the collection and return of my camera and I am very happy with the experience.

31 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Dermot,

Thank you for providing this feedback.

We would like to apologise for the time taken to complete your repair, however we are very pleased to hear you were happy with the service and were kept updated by the team.

Kind regards,
Nikon UK

Oceniono na 5 z 5

Excellent service

Great repair service, with excellent communication throughout. Highly recommended.

10 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Dave,

Thank you for your leaving us a review.

We are pleased to hear that you are satisfied with the quality of your repair and that our updates were helpful.

Kind regards,
Nikon UK

Oceniono na 5 z 5

My binoculars needed a repair under the…

My binoculars needed a repair under the warranty they were collected by UPS and the repair was completed quickly and returned and they are like new again.
Thank You

27 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Andrew,

Thank you for taking the time to leave us a review.

We are pleased to hear that you are enjoying your binoculars!

Kind regards,
Nikon UK

Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish.

My Nikon D750 came back spotless, like new.

Definitely recommend

20 lutego 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Mrs S Lowe,

Thank you for taking the time to leave such positive feedback. We are so happy to hear that you are pleased with the repair.

I will ensure your feedback is passed onto the Repair Team.

Kind regards
Nikon UK

Oceniono na 5 z 5

I sent my camera to Nikon asking for a…

I sent my camera to Nikon asking for a service as it has been playing up, and asking them to tell me what it needed, they replied as I expected that it had had some hard use over the years and told me some of the things that were needed, and I received a fresh quote, telling them to go ahead was a no brainer, it came back like a new camera, love it!

18 marca 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Chris,

Thank you for your feedback.

We are so pleased to hear you were happy with the service and that your camera is now as good as new.

Kind regards,
Nikon UK

Oceniono na 5 z 5

Excellent repair and good value

Excellent repair and good value. My D7200 camera is now as good as new!

2 lutego 2026
Opinia niezależna
Logo Nikon

Odpowiedź od Nikon

Dear Jon,

Thank you for taking the time to provide us with feedback.

We are pleased that you are enjoying your D7200. This will be forwarded onto the technician who performed the repair.

Kind regards,
Nikon UK

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej