Y'alls escalations department is awesome, everytime we have a problem it gets attention from either Andrej or one of his team and we really appreciate it. Give some of y'alls level 1s a bit more th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Daisy was the most amazing customer support representative I have ever spoken to. Her dedication to helping me solve the issue I was having with Aloha was something I've never seen before. She called... Zobacz więcej
Reakcja na opinię
When a power outage hit my store. We were not able to go back online. We reached out for help and immediately we were put into spooling and I was educated on what would happen moving forward. Unfortun... Zobacz więcej
Reakcja na opinię
This company signs you up for a contract without your permission, POS system is faulty and does not operate properly. Once you try to cancel you find out and Aloha representative signed you up for a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Dane kontaktowe
864 Spring St NW, 30308, Atlanta, Stany Zjednoczone
- 1-800-225-5627
- ncrvoyix.com/restaurant
4,4
Doskonała
740 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 20% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
Great customer service
Very friendly and fixed the issue right away
20 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for sharing. We love hearing about exceptional experiences for our customers!
Eveerything was good from calling…
Eveerything was good from calling service to technician visit
9 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Odpowiedź od Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Odpowiedź od Aloha by NCR Voyix
We love hearing about exceptional experiences for our customers. We’re glad the team could get the support you need so you could keep your business running.
Everything was corrected in the timely…
Everything was corrected in the timely manner, and I only had to call once.
12 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
We’re glad the team could get the support you needed so you could keep your business running.
There so quick when it comes to…
There so quick when it comes to resolving any issues
12 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Patience is a virtue !
9 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us.
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Excellent tech support and fast…
Excellent tech support and fast resolutions every time. Thanks Aloha Team!
Chad
Mugs Restaurant Group
5 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
quick and easy
1 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Thanks for being a valued customer, we love hearing about your positive experience with our team.
Great customer service
Very helpfull on resolving my issues and always so proffesional
1 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The representative was very helpful and…
The representative was very helpful and efficient! He also resolved the issue in a timely matter.
29 lipca 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
Ignorance of how our system is set up
Your company seems to be completely uniformed as to how our system is set up. Our tablets use an ethernet cable and wifi. Calling in to get help from your employees is a completely useless waste of time. Your support teams keep telling me it should be one or the other not both.
Maybe the Ethernet is used for sending orders in to the kitchen? And maybe the wifi is for our credit card processing?
I dont know, but whats worse is you guys dont know.
1 sierpnia 2024
Odpowiedź od Aloha by NCR Voyix
Hi Rob, this is not the experience we want for our customers. Our team is looking into this and will follow up with you to correct this.
Ease of communication and trouble…
Ease of communication and trouble shooting even tho it ended up being a third party issue. I could tell the steps being followed thru tuff times to insure every angle was covered... Thanks for the support
31 lipca 2024
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us. We're happy to hear your issue was resolved in a timely manner by our team.
The tech was able to get me the access…
The tech was able to get me the access and support needed for me to be able to do what I need to do.
16 lipca 2024
Odpowiedź od Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Fantastic as always!
22 lipca 2024
Odpowiedź od Aloha by NCR Voyix
We’re happy to hear about your great experience with our support team. Thanks for being a valued customer.
Odpowiedź od Aloha by NCR Voyix
We're happy to hear your issue was resolved in a timely manner by our team.
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us.
Odpowiedź od Aloha by NCR Voyix
Thank you for sharing your experience with us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.