Mytaxe Recenzje 

1345
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

They have made changes to my bookings last minute. Had to remain behind whilst my family went to Birmingham alone because of their mess. They made me pay for an extra vehicle because they had initiall... Zobacz więcej

Oceniono na 5 z 5

We booked drop off and pick up from Luton airport. The service and communication was great and it was much cheaper than leaving our car in a long term car park.

Oceniono na 4 z 5

The taxi service was great but booking was messy and time consuming. The site is not user friendly. Several phone calls eventually seemed to work, but in the meantime my credit card was blocked, due ‘... Zobacz więcej

Oceniono na 5 z 5

We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Taksówki

Informacje przekazane przez różne źródła zewnętrzne

We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(1345)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 88

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very curtious

Very curtious. Good communication advising us of ETA and steady driver getting elderly man home in one piece

Thank you

13 października 2024
Opinia niezależna
Oceniono na 3 z 5

Driver was on time and had excellent…

Driver was on time and had excellent communication as our flight was delayed. He was really friendly and helpful however, the car was really smelly. It smelled really strongly of stale cigarettes and cheap body spray, like he’d sprayed Linx or something to cover up the smell of the stale smoke. It was so bad it made us feel sick.

The car was also really warm but the air conditioning was broken so we had to wind down the windows but it was also raining so that wasn’t ideal, although it did help with the smell.

21 września 2024
Opinia niezależna
Oceniono na 3 z 5

A little disappointed

A little disappointed. On both trips the drivers were late, 40 minutes late on the return journey. The arrival journey was okay and the driver was friendly. We chatted for most of the way. The driver on the return journey would not talk to me. He told me to sit in the back and, although I tried to make a conversation, he never spoke a word for the entire three hours journey until we approached the airport when he asked which terminal I needed. When I got out he did wish me a safe journey but usually I get friendly drivers so, yes. I was a little disappointed

22 września 2024
Opinia niezależna
Oceniono na 2 z 5

Never again

Lot of difficulties making the booking. Language barrier part of the issue. Suggest if you are in England you have some one who understands English making the booking. Phone calls and multiple emails to sort the booking.

Driver showed up 40 minutes late for the pick up. On a Sunday morning?

We noticed him nodding off on the drive.

We had made it clear we would be paying by credit card but driver was surprised and looking for cash. GBP 375 each way.

Driver on his phone most of the time. Dropped his phone while on the highway and we had to stop for him to retrieve it. Then he continued texting on his phone while we were stopped waiting for him to finish.

Made a rest stop and had to wait again for the driver 15 minutes before he returned. Again on his phone.

His time was more important than ours apparently

Never again.

29 września 2024
Opinia niezależna
Oceniono na 1 z 5

Worst experience ever

Worst experience ever!
I had a quote from them in writing (!) and when I was about to book, luckily I double checked the details… all was right except the price!!! They wanted 50% more for the trip than quoted, unbelievable!! Will never ever use them!

1 października 2024
Opinia niezależna
Logo Mytaxe

Odpowiedź od Mytaxe

Can you please give me your reference id or email id please. we will check and revert you. And can you please explain the trip details please. we don't have your details and can you please check which taxi firm you have checked .

Oceniono na 5 z 5

Safe and Comfortable Ride

MyTaxe.uk offered the cheapest fare for a ride from Heathrow to North Wales. Extremely convenient and reliable taxi service for long-distance rides. The booking process was straightforward with easy online access and upfront pricing. Sophie from MyTaxe was very professional, courteous, and knowledgeable. Her detailed update in Whatsapp helped a lot. The vehicle was clean and well-maintained. Punctuality is another strong point as the driver was already waiting to pick from airport. Overall, they provide good service with value for money, especially for travelers looking for a hassle-free, private transfer option.

17 września 2024
Opinia niezależna
Oceniono na 5 z 5

Mircea Constantin was an impeccable…

Mircea Constantin was an impeccable driver and excellent at service! Wow! He was also extremely hands-on and very helpful. I can’t recommend him enough. Great service and timely response from the team as well. Everything was SEAMLESS!
10000/10 !

9 września 2024
Opinia niezależna
Oceniono na 1 z 5

Worst travel company

Worst travel company, even the driver didn't recommend them. They refused to provide invoice or VAT number, which is consumer's right by law. Also there are many fake reviews and they are actually based in India, not in the UK.

3 sierpnia 2024
Opinia niezależna
Logo Mytaxe

Odpowiedź od Mytaxe

Thank you for sharing your concerns. We sincerely regret that your experience with our service did not meet your expectations and appreciate the opportunity to address the issues you raised.

Invoice and VAT Number
Regarding VAT, we would like to clarify that all payments for fares are made directly to the service provider (the driver). If the provider is not VAT-registered due to not meeting the VAT threshold, VAT is not applicable, and therefore, we do not charge or include VAT on the fare. However, we can provide a receipt for the payment made. Please email info@mytaxe.uk with your booking details, and we will assist you further.

Driver’s Recommendation
We strive to ensure that our drivers reflect the values and professionalism of our service. Any feedback from a driver that may have caused you concern will be thoroughly investigated, and we will take the necessary steps to address the situation.

Company Location
While MyTaxe operates in the UK, we do have a support team abroad to enhance our operational efficiency. We are committed to maintaining high service standards for our UK customers and regret any misunderstanding regarding our business structure.

Fake Reviews
We assure you that all reviews, both positive and negative, come from genuine customer experiences. Feedback like yours is invaluable in helping us identify areas of improvement.

We deeply regret the inconvenience you experienced and are committed to addressing your concerns. Please contact us at info@mytaxe.uk with your booking details so we can investigate further and work to make things right.

Oceniono na 5 z 5

I recently had the pleasure of…

I recently had the pleasure of experiencing exceptional service from Mircea Constantine. He ensured my ride was comfortable and that I stayed well-hydrated throughout the long journey. Mircea was incredibly kind and went above and beyond by helping me with my heavy luggage, even carrying it up three flights of stairs to my new place, which he didn’t have to do. His kindness and professionalism made a stressful moving day much easier. I had a very positive experience, and I highly recommend him.

30 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Really good service

Really good service. Even my flight was late n when I need help to come out on meeting point the driver came n helped me . Great service.

26 lipca 2024
Opinia niezależna
Oceniono na 4 z 5

I needed a taxi from Heathrow to…

I needed a taxi from Heathrow to Hampshire in the UK. I booked the same day. When I arrived there had been a problem with the driver so there was a delay of about 30-40 minutes at Heathrow until the stand-in driver could get there. Then very smooth - nice driver.

24 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

seriously amazing service

amazing service, I called to confirm and they answered the call saying my name and they knew all about my booking without me having to mention reference number etc. Very, very slick and professional service which is just what you need sometimes!
And the driver we got should be on a cat walk lol, very nice driver indeed!!

24 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

Driver was prompt, pleasant and the vehicle was immaculate. Very happy customer. This is the 3rd time I've used them.

21 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service

Fantastic Service - Straight from booking, Website easy to navigate - Confirmation & Text from the driver confirming date and time for collection - My driver Waleed was amazing, talked for over 2 hours all the way to the destination - My first long distance taxi booking - Five stars from me for mytaxe.uk and my driver Waleed...... Thank you

22 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Its all about the driver...

Booked from Greece through the site for a Heathrow to Colchester journey. Procedure was smooth, the rate was fare and communication prompt allthough only after me mailing them and somewhat late as it occured only the day before my arrival. The driver Mr Mircea Constantin Alexandrescu was very punctual, kept contacting me to keep me updated and drove fast but safely. Thank you Mircea. I have used mytaxe several times before and I remember once to have the worst experience of my life but it was because of the driver who did not appear and they were trying to find someone else last minute.

19 lipca 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej