My Odyssey Tours Recenzje 

629
Wynik TrustScore: 1.5 na 5

1,3

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Oceniono na 1 z 5

Booked a tour of Shanghai and paid in full last year. The tour was cancelled in January due to coronavirus. Still no refund from Odyssey. We are having to chase this through our credit card company... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I haven’t even been on my trip yet, but I can definitely say that this is my first and last booking experience with this clown show. We booked the vacation package for a 15 day trip to Edinburgh and E... Zobacz więcej

Oceniono na 5 z 5

Just completed our third China visit organized by Odyssey Tours. Our travel consultant Maple Zheng and tour guides Edward Liu in Beijing, Cathy Wang in Xian and Kevin Bai in Chengdu were all superb.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Organizator turystyki
  2. Agencja wycieczek kulturalnych
  3. Biuro podróży

Informacje przekazane przez różne źródła zewnętrzne

My Odyssey Tours is an award-wining tour operator of Asia, Middle-east, Africa and South America tours. With 10+ years of experience in travel, My Odyssey Tours is dedicated to create delightful, memorable travel experiences for every customer. In May, 2018, My Odyssey Tours rebranded to Odynovo, with the same dedication for high quality service.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1.5 na 5

629 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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1,3

Wszystkie recenzje

(629)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

We have used this tour company on two …

We have used this tour company on two occasions- once to Vietnam and this year to China. They deliver a highly professional service at competitive prices.

22 grudnia 2017
Opinia niezależna
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Odpowiedź od My Odyssey Tours

Dear Julie,

Thank your for your five star ranking, Besides Vietnam and China, we also arrange tour in the SE Asia area (incl. Cambodia,Thailand, Laos and Myanmar) and Mid-East Subcontinent (Egypt,Morocco,Jordan,Israel). If you would like to visit those countries, we will be pleased to help again!

Merry Christmas,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Our tour involves 12 days in Thailand …

Our tour involves 12 days in Thailand visiting Bangkok, Chiang Mai, Chiang Rai, and Phuket. Claire, our tour coordinator was great creating the package that we wanted and also checking on certain items even on her days off during our tour. All our guides were also excellent: Lucky in Bangkok, Arun in Chiang Mai and Aliyah in Phuket. My mother had some leg issues just before our trip and she couldn't walk too well. Lucky and Claire helped arranged a wheelchair at the hotels and the guides actually pushed my mother in the wheelchair during some extensive walking parts of our tour. We thought that was beyond the call of duty and appreciated their care since it would have ruined our vacation. Odyssey Tours is highly recommended from us.

22 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Tom,

Thank you for your kind words on our services. We regarded your satisfaction as an honor and recognition in our service and felt proud of it.

At My Odyssey Tours, we realize that each journey is special for every client. So we would like to do everything possible to ensure your trip of discovery to Thailand is one of your best travel experiences.

May the good times and treasures of the present become the golden memories of tomorrow. Wishing you lots of love, joy and happiness. Merry Christmas.,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 4 z 5

We traveled in vietnam and Laos with …

We traveled in vietnam and Laos with Odyssey Tours. They arranged private guides for us in all the major cities. The itinerary was well-planned (except for one day when we probably didn't need so far up the Mekong Delta outside of saigon, since traffic was horrible coming back) The guides were quite good and Alick Peng was very accommodating. we were very pleased overall with our excellent accommodations, sights and travel arrangements.

22 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Ronni,

Thanks for your praise! We are so happy to know that you and your family had a good time in Vietnam and Laos.

Odyssey always devote ourselves to organize the incredible tour and take care of every fraction of the tour for our clients. Vietnam is the combination of oriental flavor and French romance;Laos is the country full of profound culture and historical allusions.

Hope we can explore more interesting places with you in future!

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

A happy camper

I worked with Claire and she was extremely helpful. I had many questions and with the time difference it
Made it difficult. Claire handled everything well - got back to me ASAP and it seemed as if she was right next door.
She planned our tour
According to our needs.
I would definitely use her services again
Sincerely,
Peggy

22 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Peggy,

Warmest greetings from Odyssey Tours! On behalf of our whole team, I would like to express my heartfelt gratitude to you for the nice words on Trustpilot. This is always the best encourage and reward we need.

Merry Christmas,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Ny sister and l had a great holiday in …

My sister and l had a great holiday in Singapore and Malaysia, thanks to Odyssey Tours. The tour was well co-ordinated and the tour Guides were informative and hospitable.

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Maryan Hughes,

Thank you so much for your kind words here.You can feel free to contact us for your next trip. No matter which destination you are going, Odyssey Tours will be your best choice.

Merry Christmas,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Alick Peng from Odyssey Tours

Alick Peng from Odyssey Tours helped my friend and I plan two trips to Asia. The reason that we turned to Alick and Odyssey for the second trip was because we were so very pleased working with him to plan our first trip to Asia. Every single detail was taken care of when we travelled to Vietnam, Cambodia and Laos. It was perfect in every way. Alick is an outstanding travel agent for this company and I would highly recommend his services to anyone who is thinking of travelling with Odyssey. He answers his emails in a very timely manner and makes communication to plan a trip over the Internet very easy. On our second trip to Asia this past October of 2017 which included areas of Vietnam and Cambodia that we did not have time to explore the first time, we turned once again to Alick. There were many of our own ideas that we wanted to include in the itinerary and Alick readily adjusted proposed itineraries to accommodate all of our wishes. We actually requested two changes in the middle of our most recent month long trip and all it took was an email to Alick for him to immediately respond and make the necessary adjustments including length of stay at some hotels. Alick made sure that someone from Odyssey was always there to pick us up at airports and hotels no matter what changes we requested. We have absolute confidence in Alick Peng as a travel agent and would definitely turn to him if we decide to plan another trip. His services are OUTSTANDING and from our experience in working with him we can tell that he is definitely an asset to Odyssey. We have also highly recommended Odyssey and Alick Peng to some of our friends in Canada who enjoy travelling. Thank you Alick and Odyssey for two wonderful and very memorable trips to Southeast Asia !

21 grudnia 2017
Opinia niezależna
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Odpowiedź od My Odyssey Tours

Dear Shari,

Thank you for choosing us as your tour operator, we are glad to know that you have a great time in Asia.

As a global tour agency, My Odyssey Tour is dedicated to tailor-made tour for years, we always take great care in creating a travel experience, we intent to create a unique and a life-long memory.

You kind feedback has been shared with all of our staff and their gave the best regards to you, to focus on detail and be flexible are our features, so that we can provide worry-free tours for our customers.

May the good times and treasures of the present become the golden memories of tomorrow. Wishing you lots of success, joy and happiness. Merry Christmas.

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Odyssey and Claire Jiang - the best!

Odyssey and Claire Jiang were the best aides for organizing my Vietnamese trip last March. They helped with hotels, entry visas and many great suggestions for day trips during our time there. I would recommend Claire and Odyssey to anyone planning a trip in Asia or wherever else they serve. Thank you.

21 grudnia 2017
Opinia niezależna
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Odpowiedź od My Odyssey Tours

Dear Walter,

Thank you for choosing us as your tour operator, It is our great honor to have you as our loyal client and we are happy to see everything of your tour went so smoothly. We always put the needs of our clients in the center of our work and hope all of clients can completely enjoy the tour.

Merry Christmas,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

The service we got from Bryant was 6 …

The service we got from Bryant was 6 stars and i know the rating goes only up to 5 stars! The best service we ever go.t We are sure that our trip to S.E. Asia will more then excellent!
Thanks Bryant

21 grudnia 2017
Opinia niezależna
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Odpowiedź od My Odyssey Tours

Dear Mr. Max K,

You are a 10 star customer in our opinion, we look forward and confident with another great review after your upcoming Vietnam Tour.

May your Christmas sparkle with moments of love, laughter and goodwill, And may the year ahead be full of contentment and joy.

Jovi Qi.
You are not alone with Odyssey!

Oceniono na 5 z 5

Claire went above and beyond to give us …

Claire went above and beyond to give us the most amazing holiday ever ,I have recommended her to friends and family,thank you again Claire

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Martin Reaney,

Thank you Martin, Odyssey Tours are always welcome you back anytime.

Merry Christmas,

Jovi Qi

You are not alone with Odyssey!

Oceniono na 5 z 5

Great trip to Siem Reap

Great trip to Siem Reap. Excellent guide and driver. All arrangements were excellent and as expected. would definitely use this company again for any travel in Southeast Asia.

21 grudnia 2017
Opinia niezależna
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Odpowiedź od My Odyssey Tours

Dear Barry,

Thank so much for your kind review. We pride ourselves on the friendly and efficient personal service provided by our experienced consultant.

May this Christmas end the present year on a cheerful note and begin with a fresh and bright New Year.

Have a nice day!

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Bangkok and Northern Thailand

Our trip with my family in June was wonderful. It was started with our travel consultant Claire Jiang who helped us all the way with our itinerary and flexibility on the dates that we want to go. Claire did a fantastic job on assisting us in every detail of the trip. We had some minor problems almost the end of trip. We couldn't get hold of Claire in the office (because it was a Sunday) instead a co worker of hers (Bruce) definitely helped us out. But Claire did call me back after couple of days and sorted things out. Overall, Claire did a wonderful job and she deserve a 5 stars and I would still recommend Oddysey Tours as my next travel agency on my next visit to Asia... Melissa K. USA

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Melissa,

Thanks for your kind review! We are so pleased to know that you are impressed by our service!

Odyssey is a tour agency of good repute, we strive to provide the professional advice and please, satisfy our clients. We wanna make you happy and have a wonderful tour experience with us.

Merry Christmas,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

I have used Odyssey Tours for 2 …

I have used Odyssey Tours for 2 wonderful trips in Southeast Asia. They do a terrific job, their guides are first rate.

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Thomas,

Thank you for your lovely comments, May your Christmas sparkle with moments of love, laughter and goodwill, And may the year ahead be full of contentment and joy.

All my best,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Loved my trip to Vietnam

Loved my trip to Vietnam, Cambodia, and Thailand with Odessey tours. Guides were punctual, knew a TON about the sites we went to, included food was all very good, and the hotels were all in great locations and had very nice amenities (we chose 3 star for most of our hotels, and were still pretty equivalent to 4 stars in the United States). We even got some free upgrades to the 4 star hotels when the 3 stars were not available. When our flight out of Hue was cancelled due to heavy rains, Odessey quicky rescheduled us a flight out of Da Nang along with transport. Everything was taken care of! Our tour coordinator, Cherry, was awesome and made sure to call and check on us upon arrival, midway through our trip, and when our flight was rescheduled. She's awesome! Highly recommend Odyssey tours all around!

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Stephanie,

I can’t tell you how grateful we are to see your favorable comment and praise highly about our travel consultant Cherry.

As a professional customized tour company, what we devote to is creating the satisfaction and enjoyment from our clients. I can’t agree you more about Cherry for her speedy efficiency and professional. We will surely share you warm words with her.

Thank you for your kindest recommendation and we expect more chance to surprise you in other destinations.

Merry Christmas,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Odyssey Tours - consultant Liz Ling

This is the second time we deal with Odyssey Tours regarding our travel. Previous time was our trip to Indochina, when everything was organised perfectly and completely in accord with our tailor-made itinerary.
Our second trip to China is yet to happen, but both trips were organised with the same Odyssey consultant Liz Ling.
She was absolutely fantastic and continuously provided straight to the point, prompt and tireless assistance and advise on all our enquiries and requests. She was and still is an absolute pleasure to deal with.

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Jovan Markovic,

It’s so considerate of you to share such detailed experience of your journey. Thank you for your favorable comment about our travel consultant Liz Ling.

At My Odyssey Tours, we are striving to customize boundary-free and flexible tour to all our precious clients like you. All the details will be thoughtfully designed to meet your expectation and we’re always by your side and take care. Just like our slogan goes: you are not alone with Odyssey! We are looking forward to touring with you for more wonderful destinations!

Warmest Regards,

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Very professional

Very professional . Our trip went without any problems. Would highly recommend

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Denise,

It's our pleasure to trip with you. Looking forward your next trip with us again.

Merry Christmas.

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Excellent tours for such reasonable prices

My partner and I used Odyssey for a 2 week trip to Vietnam, Cambodia and Laos in November 2016. We had initially thought that a private tour would be too expensive, but after some hunting online we found Odyssey Tours, and the wonderful Alick was very patient in helping us organise the perfect tour. Nothing seemed to be too much to ask and he arranged a wonderful tailor-made itinerary for us. We went to Hanoi, Ninh Binh, Halong Bay, Luang Prabang, Siem Reap, Ho Chi Minh City and the Mekong Delta. Alick arranged all of the transport including private drivers and internal flights. The whole trip was run flawlessly, and everything was very well organised. The hotels were stunning, and the guides and drivers were all friendly and knowledgeable. We had the holiday of a life time and would definitely recommend Odyssey and book with them again. It’s astonishing that this company can organise such excellent tours for such reasonable prices. 5 stars!

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Lucy,

Your trip is a wonderful combination of culture and natural beauty. It’s our pleasure that you are satisfied for the highlight of every city in your itinerary. And thank you for your warm comment. Please let Alick know if you are coming back someday. We’d love to create more happy tour experience together with you!

May your Christmas sparkle with moments of love, laughter and goodwill, And may the year ahead be full of contentment and joy.

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Great Experience and Service

Great Experience, organization, quality and service. Hihgly recommendable

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Jackie,

Thank you for your lovely comments, May the good times and treasures of the present become the golden memories of tomorrow. Wishing you lots of success, joy and happiness. Merry Christmas.

Jovi Qi
You are not alone with Odyssey!

Oceniono na 5 z 5

Great Organisation and Service

Our trip to Cambodia is the 2nd trip that Alick Peng of Odyssey Tours has organised for my husband and myself, we were in Vietnam 2 years previously. On both occassions we were pleased beyond our expectations for Alick’s services, his clear communication and prompt responses to our questions or requests are nothing less than excellent. We met friends on our final days in Sinoukville and Alick was even kind enough to arrange a car big enough to transport all of us back to Phom Peng for our departure flights. Thank you Alick! Our trip was custom made to suit our requirements and the length of time that we had for our holidays. All of the chosen hotels and organised trips met our expectations.

Our hotel in Phom Peng, the White Mansion was comfortable and it has a great breakfast! The friendly staff looked that we got reasonably priced Tuk Tuks to take to where we wanted to go. We visited rooftop bars for happy hour and there are numerous good restaurants to choose from. We were also central to all important sights like the Genocide Museum, the Royal Palace and Temples.

Our stay in Battambang at the lovely Battambang Resort, saw a beautiful water lily pond in front of our unit. I enjoyed the peaceful and relaxing ambience after our previous days in Phom Peng. The restaurant is very good and the owners of the hotel are lovely friendly people. The Bamboo trainride was a special and fun experience! We really wanted time out from visiting Temples during our stay in Battambang, so our tour guide suggested a visit to the Bat cave. It was fascinating to see not thousands but millions of wrinkle lipped bats exiting the cave above our heads.

Siem Reap the city of ancient Temples, we appreciated each and everyone of them! The Tara Ancor hotel is probably the most modern and largest hotel of our stay in Cambodia, the restaurant had good food, we enjoyed the swimming pool and bar area. Even though the staff were excellent, the quaintness of our previous 2 hotels were more our preference.

Our tour guide for Battambang and Siem Reap was ‘Phalley’ his wonderful service makes us want to come back and experience more of Kombodia with him as our guide. Phalley was competent in his knowledge of our places of interest, he was fun and a wonderful humble person to boot. This is our second trip with Odyssey Tours and it wont be our last. Thanks again, Alick!

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear R. Brucker,

It’s so considerate of you to share such detailed wonderful experience with our future client.

Being a professional overseas travel company, we are committing to customize personalized and flexible tour to all our valued clients like you. I can’t agree more that sometimes the history of the temples is a little hard to catch up. Sometime our guides will give some favorable choice for you, like Bat cave this time. We are so glad that you had a colorful vacation with us.

Thank you for your surpport ans trust. We are looking forward to travaling with you again.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Oceniono na 5 z 5

The service from Claire Jiang

The service from Claire Jiang
was outstanding nothing was too much trouble and she made our trip to Vietnam a one to remember highly recommended and have told all of our friends

21 grudnia 2017
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Odpowiedź od My Odyssey Tours

Dear Alan,

It's so grateful for sharing your favorable review about our travel consultant Claire. It’s such a delight to know that you had a happy tour with us. Apart form Vietnam, Cambodia and Indonesia are our topic desinations. Please feel free to contact Claire about your next trip.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

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