Прекрасен екип! Отлично се прави с възникналото недоразумение! Учтиво и адекватно отношение! Успешно запазиха доверието ми, за което сърдечно им желая здраве и успехи! Благодаря Ви!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I fell for the €2.99 trial trap. When I realized it would automatically turn into a €30/month subscription after three days, I immediately tried to cancel. However, they use a very unfair tactic: T... Zobacz więcej
Reakcja na opinię
Hesabımda bu uygulama tarfından yapılan düzenli kesintiler fark ettim bu uygulamaya ne zaman premium üye olduğumu bile bilmiyorum 2026 ocak 15 den beri her ayın 15 inde 1199 tl çekilmiş şimdiye kadar... Zobacz więcej
Reakcja na opinię
Warning – Scam Alert I strongly advise against using the Famio app. I tapped the option for a free trial, but just three days later, over €7.00 was withdrawn from my account without my consent, then... Zobacz więcej
Reakcja na opinię
2,5
Słaba
261 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Odpowiedź od Myfamio
こんにちは！
温かいお言葉をいただき、誠にありがとうございます！アプリがお役に立てていると伺い、大変嬉しく思っております。また、サポートに関するフィードバックもいただき、誠にありがとうございます。ご質問やサポートが必要な場合は、support@myfamio.com までお気軽にお問い合わせください。
どうぞお元気で！
I've cancelled this service months ago…
I've cancelled this service months ago and when I log into my account it says "subscription cancelled", however, you are still taking £32.99 a month and another payment has just come out again recently!! This is definitely some sort of scam! Do not trust this company!!!!! Still can't get in touch with anyone from the company, absolute joke!!
14 października 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Vincent.
We sincerely apologise for the inconvenience you’ve experienced and completely understand your frustration. It's certainly not the experience we want for our customers.
Our team is already in contact with you, working on resolving the issue. We need some additional information in order to assist you, and we are waiting for your reply.
We want to ensure that this is sorted out for you as quickly as possible. Once again, we apologise for any inconvenience this has caused, and we appreciate your patience.
I was happy with them because I…
I was happy with them because I accidentally signed up and they helped me cancel right away. Great customer service!
12 października 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Brigitte!
We’re glad we could help you resolve the issue quickly. Customer satisfaction is our top priority, so we’re happy to hear you were pleased with our service! If you have any questions or need support, just let us know at support@myfamio.com.
Take care!
Famio have been charging me £23 pm for…
Famio have been charging me £23 pm for a service that i do not use. I'm net even aware what service it is they offer . I tried cancelling ,but they do not recognise the e-mail address that i supposedly signed up with. To ensure clarity, Famio will process charges without confirmation ,and have no sympathy whatsoever for those who unwittingly signed up. Just to confirm. Famio is a massive scam.
3 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Ian!
We appreciate your feedback and apologize for the inconvenience. To ensure clarity, we never process charges without confirmation.
To cancel your Famio subscription, please log into your account and follow the cancellation steps: Account > Settings > Manage subscription.
If you need further assistance, contact us atsupport@myfamio.com with "Famio.Review" in the subject line, and we will investigate this matter thoroughly and provide the necessary resolution.
Looking forward to hearing from you.
I was satisfied with the company’s…
I was satisfied with the company’s prompt response over the issue i encountered. Their prompt response provided me with the information I needed within short period of time this created a sense of reliability.
1 października 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Samwel!
Thank you for your review! We’re pleased to hear that our team was able to provide a prompt and helpful response. Your feedback means a lot to us, and we’re always here to assist you. If you have any further questions or need support, please reach out to us at support@myfamio.com.
Todo me parece una estafa
Todo me parece una estafa, nunca llegué a probar la aplicación por lo cual al día siguiente solicité cancelación de suscripción a lo que nunca me cancelaron y me han cobrado 29,99€ envíe reclamación y me decían que no encontraban mi usuario, envié las evidencias y me responden que por políticas no se puede hacer un reembolso de algo ya cobrado, pero que me tienen un 30% de devolución que es una porqueria……. Ahora en teoría me han hecho un reembolso del 30% lo cual no sé si llegue algún día…. Totalmente una ESTAFAAA OJOO
1 października 2025
Opinia niezależna
Odpowiedź od Myfamio
¡Hola Luis!
Lamentamos escuchar acerca de tu experiencia con Famio. Nunca fue nuestra intención que esto sucediera. Tus comentarios son muy importantes para nosotros, así que si hay algo que podamos hacer para mejorar tu experiencia, por favor contáctanos nuevamente en support@myfamio.com con “Famio.Review” en el asunto. Estamos aquí para ayudarte.
Gracias por tu comprensión.
Que tengas un buen día.
Nyfamio’s customer service is…
Nyfamio’s customer service is OUTSTANDING!!!! It’s hard to find customer service as dedicated to customers like they are!!
26 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Becca!
Thank you so much for your kind words! We're incredibly happy to hear that you are pleased with our support team. It’s wonderful to know their dedication made such a positive impression on you!
If you need any further assistance, feel free to reach out ot us at support@myfamio.com.
Have a wonderful day!
I was very satisfied with the fast…
I was very satisfied with the fast service i received . There response are always fast and try there best to make it the way we want to be served and very understanding.
27 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello there!
Thank you for the positive feedback! We’re thrilled you’re enjoying Famio and that our customer service was able to help you promptly. Your satisfaction means the world to us!
If you need any assistance, feel free to reach out to us at support@myfamio.com.
Have a good day!
Sono stata truffata come tante altre…
Sono stata truffata come tante altre persone mi sono ritrovata con 2 abbonamenti non sottoscritti da me
18 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Ciao Natascia.
Ci dispiace per l’esperienza che hai avuto. Ti assicuriamo che non sottoscriviamo abbonamenti senza il consenso degli utenti. Per permetterci di verificare quanto accaduto e aiutarti, contatta il nostro team di supporto a support@myfamio.com con "Famio.Review" nell’oggetto.
Muy buena aplicación mi experiencia fue…
Muy buena aplicación mi experiencia fue muy favorable cumple con los objetivos indicados en la descripción
7 sierpnia 2025
Opinia niezależna
Odpowiedź od Myfamio
¡Hola, Yesenia!
¡Muchísimas gracias por tus comentarios positivos! Nos alegra saber que la app cumple con tus expectativas y te ofrece un excelente soporte. Si tienes alguna pregunta o necesitas ayuda, escríbenos a support@myfamio.com.
¡Te deseamos mucha suerte en tu camino!
Svindel
Svindel. Trækker penge fra ens konto uden at være tilmeldt. har aldrig haft appen eller et login. har nu trukket over 800 kr. og kan ikke stoppe det. Vil have mine penge retur
20 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hej Peter!
Vi værdsætter din feedback og beklager ulejligheden. For at sikre fuld klarhed behandler vi aldrig betalinger uden bekræftelse. Vi beder dig venligst kontakte os på support@myfamio.com med "Famio.Review" i emnefeltet, så vi kan undersøge sagen grundigt og finde den nødvendige løsning.
Helpful App, But Slow Customer Support
I wasn’t fully satisfied with the service provided, as the response took longer than expected. That said, I do appreciate finally getting a reply and some resolution. Regardless, the app itself is quite useful — it's great for tracking loved ones and makes it easy to navigate and locate where they are. Just a suggestion: it would really help if responses could be a bit quicker next time. Thanks!
7 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Cindy!
Thank you for your honest feedback — we truly appreciate you taking the time to share both the positives and where we can improve. We’re sorry our response time wasn’t up to your expectations and understand how important timely support is.
That said, we’re glad to hear you found the app useful for staying connected with your loved ones. Your suggestion is noted, and we’re actively working on improving our response times to better support users like you. If you have any questions or need support, just let us know at support@myfamio.com.
scam
Shocking scam, you can't cancel, they took my payment but did not send email of account to my email. When I tried to cancel they said there is no account. I have sent screen shots of my account and the payment details, STILL no reply! they will probaly keep charging me and are hoping I forget to cancel before the 72 hours. absolute nightmare.
9 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello.
We're really sorry to hear about your experience — that’s definitely not how we want anyone to feel. You can usually cancel your subscription by going to Profile > Manage subscription or contacting our support team. Please know that we never charge users without their consent, and every subscription requires active confirmation during the purchase process.
We understand how frustrating this must be, and we truly want to resolve it for you. Could you please reach out to our support team at support@myfamio.com with "Famio.Review" in the subject line?
Thank you for your patience — we’re here to help.
I had a great experience with this app.
I had a great experience with this app. I originally signed up for the subscription but later decided to cancel. The process was smooth, and I was pleasantly surprised by how quickly I received my refund. Their customer support team was very responsive, professional, and went above and beyond to ensure everything was handled properly. It’s rare to find such excellent service, and I truly appreciate the hassle-free experience. Highly recommend!
4 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Leita!
Thank you for your kind feedback. We’re delighted to hear that your experience with Famio was smooth and that our support team could assist you promptly. Your recommendation means a lot to us. If you ever need assistance in the future, please contact support@myfamio.com.
So angry so much money has been taken
So angry, in less than a month, £75.80 has been debited form my account, that’s a horrendous amount of money for an app, that I have never used as it wasn’t the kind of app as shown online. I want a full refund and a reason to why this amount of money has been taken!!! AVOID AT ALL COSTS
6 września 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Karen
We are truly sorry for any inconvenience or misunderstanding you have experienced. To ensure clarity, we never process charges without confirmation, and all purchase conditions are displayed before the purchase and in the checkout. For assistance with refunds, please contact us at support@myfamio.com with "Famio.Review" as a subject line. Our team is here to help resolve any issues you might have.
Thank you for understanding.
Great customer service
Thank you for your help. My subscription was cancelled and my money refunded in a exceptional time limit thank you so much I appreciate all your help I give you five stars
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Dewayne!
Thank you so much for your kind words! We're very happy to hear that your issue was resolved quickly and to your satisfaction. If you have any questions or need support, just let us know at support@myfamio.com.
Take care!
Don’t go near this company!
Don’t go near this company, you sign up for a trial and cancel it in the timeframe and they still take your money. They will then offer you a 30% refund. I had to raise a dispute with my bank to get the money back. They eventually agreed to refund
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Michel.
We’re very sorry for the frustration and inconvenience this situation caused you. Thank you for updating your review — we truly appreciate you giving us the chance to address the issue. We’re glad our support team was able to help resolve the charge, and we hope everything is running smoothly now. If your experience has improved, we would be grateful if you considered updating your rating. If you encounter any further issues, please don’t hesitate to reach out to us at support@myfamio.com with "Famio.Review" in the subject line.
estafa
Es una estafafa cobran sin permiso 49 euros són unos estafadores
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hola Pedro.
Lamentamos mucho tu experiencia y entendemos lo frustrante que pueden ser los cargos inesperados. Ten en cuenta que nunca cobramos sin el consentimiento del usuario. El proceso de suscripción consta de varios pasos de confirmación y todos los detalles de precios se muestran antes de realizar cualquier pago.
Hemos recibido tu correo electrónico y nuestro equipo de soporte está revisando tu caso. Nos pondremos en contacto contigo lo antes posible para ayudarte.
I was helped promptly and a refund was…
I was helped promptly and a refund was made within few hours. Yes its easy to get over charged if you do not read the conditions properly before using the trial period of app. I was thankful that the customer services got back to me within an hour and my refund was processed. High grade customer service. Thanks to Diana, who helped me today.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hello Rekha!
Thank you so much for your kind words and for recognizing our support team! We're really glad we could assist you quickly and that everything was resolved to your satisfaction. If you have any questions or need support, just let us know at support@myfamio.com.
Have a great day!
I’m satisfied with Myfamio I was…
I’m satisfied with Myfamio I was reimbursed!!! Thank you so much for this Myfamio much appreciated
22 sierpnia 2025
Opinia niezależna
Odpowiedź od Myfamio
Hi Sandra!
Thank you for your kind words! We’re happy you’re enjoying Famio. We're thrilled to know that our support team helped you promptly. Your satisfaction means the world to us!
If there’s anything we can do to make your experience even better, please contact us at support@myfamio.com.
Have a lovely day!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.