Mspa.no Norges Mest Solgte Boblebad! Recenzje 

Operer med falske rabatter og countdown på hvor lenge rabatten skal vare. Ikke stol på prisene de har på siden sin! De endres ut ifra hva du har sett på og hvor du har vært

A fuir !

Mon spa a cessé de fonctionner en mois d'un an. Le service client m'a fait dépenser des pièces qui n'ont jamais réparées le jacuzzi. Plus de 400 euros jeté par les fenêtres par un personnel et un service client incompétent et inhumain !

Disgusting Company

My parents purchased a £800 spa to alleviate their pain including arthritis.
The spa control unit broke showing an error in December 2021.
We FINALLY got through to the warranty department in Feb 2022 due to lack of retailer communication.
Since Feb my parents have been repeatedly fobbed off, promised things that don't follow through. My parents unit got picked up last month after they promised several times to pick the unit up, 2 weeks later they received their "unit" back which was in very very poor condition and absolutely not my parents unit as my dad marked it to check he received his unit back. This second unit showed the same error! We were promised several calls that didn't happen we finally called and got through to someone who was rude and asked what my parents expected staff to do if they were off ill? That excuse wasn't good enough for the last 4 months!
A lady said she would help and get the second unit picked up and a brand new unit delivered. NO UNIT. NO FURTHER COMMUNICATION FOR 2 WEEKS. We sent several emails, finally got a call and by someone who didn't have a clue what was going on, then another guy came on the phone and asked to give him the evening to read up on the case and promised to call today. Surprise NO CALL! A company that tells you their first priority is you but can't even make a promised call is an absolute joke! My parents have had their empty spa sat in their garden for months with a warranty they paid for and no spa to use. My mum has been so stressed and pushed to the limit with this she can no longer email or call because she just starts crying. They have been treated so disgustingly and the company should be ashamed of their selves. They get the customers money that's all they care about any problems then forget about it. Avoid this sham of a company. Warranty means nothing.

At first I was delighted, soon after thee problems began, first the pump. Finding customer service was almost impossible after a week of effort I finally found a replacement pump. Next the inflatable starts losing air. Pin hole air leaks in the upper blader. Again customer service, around in circles for a month. Finally an offer for a replacement inflatable at 85% of the initial price. DON'T DO IT!!!

Poor customer service
I purchased a brand new £800 Mspa hot tub late summer last year. The air supply pipe broke and I had to contact the warranty department which are not helpful or reliable. The pump unit was returned under warranty at the beginning of this year. When the pump unit was returned it was smashed and had to be returned again. When I received the pump unit back the warranty department has used an old housing to repair my brand new pump unit which I was not happy about. I had to contact the warranty department again, and finally they promised me a brand new unit within a month. I’m still waiting for the unit, and I haven’t been able to use the hot tub since January 2022. This is not acceptable and I now want a full refund as the warranty department won’t answer any of my emails. I would not recommend Mspa or the warranty department as I would give them 1 out of 10. Poor service and don’t deliver on their email or promise, I’ve now missed 6 months of use, not a good company.

Comme beaucoup d'autres, les produits mspa sont à fuir. Panne au bout d'un an, SAV qui s'en fiche, répond à côté où ne répond pas. Lamentable cette société.

Spa acheté mois novembre dernier , mis en route fin avril . Fin juin un joint que c’est dessoudé, donc défaut fabrication . Résultat , les 6 mois de garantie sont écoulés . Après des echangements par mail avec des photos à l’appui , pas de solution !! Donc Mspa à éviter !!😡😡

2 fois en panne en 1 an
Ilsveulent rien savoir
Mediocre

Spa modèle otium, acheté en vente flash chez brico depot, en panne en moins de 24h, les jets ne fonctionnent plus et j'ai eu droit a un bruit de pétard dans le bloc moteur. Même pas 1 jour, et brico depot vous dit pas de retour, débrouillez vous avec le fabricant, c'est quand même scandaleux pour une enseigne de ce type, à suivre, mais j'aurais du choisir une autre marque au vu des commentaires

Vi har kjøpt et boblebad fra mspa i 2020. Motoren har sluttet å virke,og dette mener de vi skal dekke kostnadene av å reparere selv. Vi har hatt badet i akkurat over 2 år, og de mener da at badet ikke er ment for å vare lengre enn 2-3år(som står på nettsiden). Jeg sa siden det står 2-3år bør de dekke dette frem til 3år. Men det var helt uaktuelt. Jeg kommer hvertfall aldri til å kjøpe et bad fra de igjen.
Er det noen som har gått til forbrukerrådet med dette firmaet??

M-spa..
pour faire simple...achat d'un premier "carlton"...moteur HS au bout de deux mois
remplacement........moteur HS au bout de 4 mois....
si la nullité a un nom....je l'ai trouvé....

Had the hottub 2 years, only been used a number of times and put away in the winter months.
I've already had to send back the motor for repair, just get it back out for the summer and yet again another problem beyond repair so either pay out for a new motor or in the bin it goes. Don't bother wasting your money.

J'ai commandé un spa ainsi que les filtres par la suite.
Colis jamais reçu et service client injoignable qui me dit ne rien pouvoir faire avant d'avoir les filtres en retour du transporteur.
Aucune traçabilité, réponds avec les mêmes messages automatiques à la demande de contact sur leur site.
Evidemment aucun numéro de téléphone.
Prise en compte de la clientèle juste catastrophique et déplorable !

Vært i kontakt med kundesenter hos Mspa vedr. garantisak på et av badene jeg har. For en service og rask tilbakemelding på henvendelse min. Er bare å ta av seg hatten. Er storfornøyd med både Camaro og Tekapo som er variantene jeg har fra Mspa. Ser virkelig frem til hver gang jeg får benyttet disse og kan ikke skryte nok av service kundesenter i mitt tilfelle Cornelius yter. Uten tvil, absolutt en seriøs aktør i markedet og mitt foretrukne første valg, terningkast 6 av 6 poeng.

Har hatt Silvercloud i 4år og er godt fornøyd. Riktignok er alle elektriske komponenter byttet 1gang, men jeg tar mesteparten av skylden da det har stått ubrukt i kuldegrader. Badet har de siste 2år stått på hele vinteren, og store deler av sommeren-vil si det er god kvalitet. 4 personer som er glad i mat går nok ikke oppi, men passer bra til 2.

fuite sur touts les raccords,réparer moi même et filtre manquant lors de la livraison.Signalé à plusieurs reprise à mspa support,filtre qui à jamais été envoyé motif une garantie dépassé (déménagement).Achat happy garden 16/08/2020 signalé mspa support 16/08/2021.Lite by mspa LR04-NA

Dette er det største driten dere selger... om man ikke er fornøyd så får man ikke pengene tilbake heller.
Pengene er ikke verdt det.
Sto ingenting om når vi kjøpte det i august 2021 at temperaturen går ned når boblefunksjonen er på så synker temperaturen, det står det ingenting om i produktinfoen når vi kjøpte det nei dette er bare mannshit å ha... nesten som at man sku ha gått til forbrukerombudet..

Leverte inn enhet med ødelagt panel torsdag ettermiddag. Fredag fikk jeg beskjed om at reparert produkt var på vei til meg med hjemlevering.

Full score for rask og hyggelig kundeservice!

I've done my homework and I thought this is the one the mspar takapo.i work for the nhs and needed to chill.well I've had it 16 weeks and out of that I've sent the motor back twice one time it came
back with vital bits missing another time the control thing that plugs in didn't work .and each time you send a part back it takes 10 days to get back.plus it then went down from £800 to£400 i wonder why I've reported to amazon.its just not on.dont buy this rubbish its not like I have a family its me and my partner maybe once or twice a week we use it.so there's no excuse.please font buy this rubbish you'll be sorry and be stressed out

Terrible!! Avoid at all costs. Had E1 errors twice in less than 16 months and was packed away for 7 months! Terrible customer service and had it repaired and then told repairs are only guaranteed for 3 months when the same problem occurred. I will never buy from these again. They sell at a cheaper price only to rob you on repairs and other services. Avoid avoid avoid!!!