I was sent twelve crystals in my first monthly box. I bought Rock Finder, an app that tells the type of crystal. Mindful box was to contain l2 DIFFERENT crystals. I received 5 fluorospar, or blue Joh... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had such a lovely experience with Mindful Souls that I just had to share 💛 I accidentally ordered a ring in the wrong size, and their team couldn’t have been kinder or more helpful. They res... Zobacz więcej
I have delay on one product without update. I have sent message to enquire and service was 👏. Recieved reply within 10 min or so that message was acknowledged and not long after explanation regardi... Zobacz więcej
Reakcja na opinię
They were very helpful, informative, and patient while I (a beginner/newbie) asked about different products and suggestions for what i was looking for. They took there time and I never felt rushed. I... Zobacz więcej
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Informacje dotyczące firmy
O Mindful Souls
Napisane przez firmę
🌿 Mindfulness Made Simple 🌟
A monthly dose of tools and rituals tailored for modern life. ✨
🧘 About Us
Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂
💡 What We Stand For
“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”
Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍
✨ What Sets Us Apart? 🌟
- 💎 100% natural crystals with certified authenticity.
- 🌍 Ethical sourcing and responsible practices.
- 📚 Experts in lithotherapy and spirituality.
- 🔧 Soul-nurturing items beyond subscription boxes.
- 🙏 Every purchase donates a meal to a child in need in India (320,000+ meals donated!).
📂 Categories
Dane kontaktowe
Burgemeester de Bordesplein 9, 3135 HE, Vlaardingen, Holandia
- 888-307-1295
- support@mindfulsouls.com
- mindfulsouls.com
4,5
Doskonała
4 tys. recenzji
Odpowiada na 94% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Snabb och bra kundservice
Snabb och bra kundservice. Fina och bra kristaller och andra saker för mindfulness och välmående.
31 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Tack så mycket för din fina feedback! 🌟 Vi är glada att höra att du upplevde vår kundservice som snabb och bra, och att du tycker om våra kristaller och mindfulness-produkter. Det betyder mycket för oss att få vara en del av ditt välmående. 💖✨
Beautiful n helpful items but the staff are just as special
Everything I receive is exactly what I needed at that time, it's like the universe is helping me n hearing me
1 lutego 2026
Opinia niezależna
Odpowiedź od Mindful Souls
That’s beautiful to hear—thank you so much for sharing this with us. We truly believe in divine timing, and it means a lot to know that what you receive resonates with you when you need it most. We’re grateful to be part of your journey and honored to support you along the way.
Love Love Love
The boxes are well thought of. Different crystals that do different things. The box is well packed for transportation. I love the affirmation cards and the brochure that came with so I could reference again.
5 listopada 2025
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for sharing your experience with us. We’re really happy to hear that you enjoyed the thoughtful curation of the boxes and the variety of crystals included. It’s great to know the packaging arrived safely and that the affirmation cards and brochure have been helpful for you to reference. Your feedback truly means a lot to us, and we’re grateful to be part of your journey.
I have found this company to be…great value
I have found this company to be responsive to all questions and concerns.
I find the items to be well made. The value and variety of products is impressive.
I’m learning about crystals, meditation and spiritual practices.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for sharing this—your kind words truly mean a lot to us. We’re glad to hear that you’ve found our team responsive and that you’re enjoying the quality, value, and variety of our products. It’s wonderful to know that your journey with crystals, meditation, and spiritual practices is growing, and we’re honored to be a part of it. If you ever have questions or need guidance, we’re always here for you.
They have great products beautifully…
They have great products beautifully made and designed for your needs. The customer service team is just as amazing as their product.
25 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for your kind words! We’re truly grateful for your appreciation of our products and our customer service team. It means a lot to us to know that our work is making a positive impact. ✨
Super freundliches Team
Der Support antwortet ruck zuck, und alle dort sind super freundlich, und jedes Anliegen wurde immer schnell, freundlich und zuverlässig gelöst. Man fühlt sich dort wirklich als Kunde wertgeschätzt und familiär behandelt. Mein Lieblings online shop sowie support! ✨️🙏🏾
21 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Vielen lieben Dank für diese wundervollen Worte! ✨🙏🏾
Es freut uns sehr zu hören, dass Sie sich bei uns gut aufgehoben und wertgeschätzt fühlen. Genau das ist unser Ziel – ein schneller, freundlicher und verlässlicher Support mit einem familiären Gefühl.
Vielen Dank für Ihr Vertrauen und Ihre Unterstützung. Wir freuen uns sehr, Sie als Kundin/Kunden bei Mindful Souls zu haben 💜
Assured me everything was good to go
Assured me everything was good to go. Very nice
3 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for your kind words! We’re really glad we could reassure you and that everything felt good to go. Please don’t hesitate to reach out if you need anything else—we’re always happy to help 💜
They were patient and understanding.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for your kind words! We’re glad to hear that you felt supported and understood. It truly means a lot to us 💜
I highly recommend this product
I highly recommend this product! Well worth the money and great investment
19 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for your recommendation! We’re thrilled to hear you feel it was well worth the investment. Your support truly means a lot to us 💜✨
❤️❤️❤️❤️❤️❤️❤️i Am so HAPPY WITH MINE FIRST…
❤️❤️❤️❤️❤️❤️❤️i Am so HAPPY WITH MINE FIRST MINDFULL BOX,🙏🙏🙏SO HAPPY😀😀😀😀😀😀😀💜!!!!
19 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
❤️❤️❤️ Thank you so much for sharing this! We’re absolutely thrilled to hear how happy you are with your first Mindful Box 💜✨
Your joy truly means the world to us, and we’re so grateful to have you as part of the Mindful Souls family 🙏😊
We hope each box continues to bring you happiness and positive energy!
dreadful company no customer service refusiing to comply with the law surrounding faulty goods
my diffuser bracelet lasted less than 3 minutes and snapped whilst i was sitting watching tv mindful soul have made me jump through hoops and are still refusing me a refund or replacement as the law required . firstly i had to send a photo of the broken bracelet ( that's a reasonable request )then they offed me 30 % of my next box i refused and asked for a replacement or refund !! then they offered to refund 10 % i refused . i have had to chase them up every single step of the way for over two weeks . then they asked for a content card (i don't even know what that is or if i got one but i certainly don't have it now ) it old them that and now they are refusing to refund or replace the bracelet until i send them the content card even although i don't have it . they say they don't what bracelet it is that they have to replace . they lied . they have my order and they also have a photo of the broken bracelet. i have no clue why they are going to these lengths to avoid their legal responsibility to replace or refund . they even also quoted their 30 day returns policy to me which we all know doesn't apply to faulty goods . they are attempting to treat me like a mug at the moment and are currently not replying to messages again . i think they hope i will disappear over the cost of a diffuser bracelet . buyers beware of this company their customer service appears to be non existent. update *** i am still waiting *** no offer of refund or replacement just another stupid request to sent a video order no etc they already have all that and are continuing to refuse to deal with this oh and now they are quoting their 30 days return policy which has no legal bearing whatsoever on faulty items **** AVOID AVOID AVOID this company
19 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for sharing your experience, Jacqueline and we’re truly sorry for the frustration this situation has caused. We completely understand how disappointing it must have been for the diffuser bracelet to break so quickly, especially after the effort you made to provide details and follow up with us.
After reviewing your case, we can confirm that your order was placed on 08/31/2025, and due to updates in some of our product assortments over time, there was some difficulty identifying the exact bracelet variant from the original batch. That said, we want to make this right for you.
We have now arranged a replacement bracelet to be sent to you. Please kindly check your email for the full details regarding the replacement shipment and next steps.
We sincerely apologize for the inconvenience and for any delay in communication you experienced. Your feedback is truly important to us, and we appreciate your patience while we worked to resolve this. If there is anything further we can assist you with, please reply to the email thread and we will be happy to help. 🤍
Long wait time to receive orders
I really think the Mindful Souls subscription boxes are a good value for the money and it brings me great joy to open one up and discover what's inside. Shipping could be better. I've been subscribing for over a year now and I have had shipping issues more often than not. It takes between 2-3 weeks from the date ordered to arrive and many times it gets stuck somewhere and I have to inquire where it's at to get the shipment moving again. Customer service always addresses the issue in a timely manner and 7-10 days later it arrives. I just wish it didn't happen as often as it does and require as much effort to get my box.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for sharing such detailed feedback with us. We’re truly happy to hear that our subscription boxes bring you joy and feel like a good value—that means a lot to us. At the same time, we’re genuinely sorry for the recurring shipping delays you’ve experienced. We understand how frustrating it can be when deliveries take longer than expected or require follow-ups to get moving. While we’re glad our support team has been able to assist promptly each time, we agree that this shouldn’t be happening as often. Your feedback is important and has been shared with our shipping team as we continue working to improve transit times and reliability. We truly appreciate your patience and your continued support over the past year.
Not quality items disappointed.
Received my first box. Well, nothing like the offer they showed. I was expecting the 12 bracelets and Oracle cards, instead I got a post card with a mantra, a rose quartz wand crystal, a poorly made bracelet and a cheap looking necklace. The box was much smaller than I expected too.
I have tried their automated system to return and cancel the subscription and it is hasn't been answered. I emailed requesting cancellation and return which apparently is being sent you someone higher up the chain. I looked at the FAQ's too and it says you can manage your subscriptions. Well, I certainly am unable to cancel it . I have gone through every button and taken screen shots each time so I cannot cancel it. I am getting cross now. I don't want the box I can spend that amount at my local crystal store and get a lot more.
I am really not feeling peaceful, mindful or anything else that should be making me feel positive.
Think carefully before going it. I love my crystals, and mantras and I thought this was going to be fantastic but it isn't. Great idea but not so much on the items within or communicating with them. If they take any more money I will be fuming.
It isn't easy to cancel. It has active by the side but if you press that it goes onto another screen. The "chat to us" leaves you hanging, the "bot" did "not" want to chat at all.
.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for sharing your honest feedback, Sharon— we’re truly sorry to hear that your first box did not meet your expectations and that the experience left you feeling frustrated rather than peaceful. This is never the feeling we want our community to have, especially when you were looking forward to receiving meaningful spiritual items.
We understand how disappointing it must have been when the contents did not match what you expected, and we sincerely apologize for any confusion regarding the offer presentation. We also recognize how concerning it can feel when managing or cancelling a subscription does not appear straightforward, and we truly appreciate you bringing this to our attention.
As per our recent conversation, your subscription details and support information have already been shared with you via email, including guidance on managing your subscription preferences. Kindly check your inbox for the full details, and please feel free to reply directly to that email if you would like any further assistance — we are here to help ensure everything is fully resolved for you.
Your feedback is incredibly valuable to us as we continue improving both our boxes and the support experience we provide. We truly appreciate the opportunity to make this right and bring back the sense of calm and positivity you were hoping for. 🤍
Not worth it
I ordered a box but later decided to cancel my subscription after my order was rejected multiple times due to lack of available stock or delivery limitations.
I received an email from Mindful Souls confirming that my cancellation was accepted. However, one month later I was charged again, and it appears that another box was sent.
I have been going back and forth via email with their team. Funny enough they said my details were not in the system at first. Despite receiving an automated email with the order confirmation containing all the relevant details. This was an internal error on their end, but they are insisting that I take responsibility and pay for the box. I was first offered a 30% discount, and after declining, a 50% discount.
I have made it clear that it is not my fault if they sent the box after confirming my cancellation, and I should not be forced to accept or pay for an item I did not order. I am still trying to resolve this and obtain a full refund.
The stress and time involved are not worth it, and I would not purchase from them again.
11 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for sharing your experience, and we’re truly sorry for the frustration this situation has caused. We completely understand how concerning it must have felt to be charged after believing your subscription had already been cancelled, and we sincerely apologize for the confusion and inconvenience this has created.
After carefully reviewing your case, we can confirm that more detailed information regarding your subscription status and order timeline has been shared with you via email, including clarification on what occurred and how this has now been addressed. We’re glad to confirm that the matter has now been resolved, and we truly appreciate your patience while we worked through this together.
We understand how important clear communication and trust are, and your feedback helps us continue improving both our systems and the support we provide. Please kindly check your inbox for the full details, and if there is anything further you would like us to review or clarify, simply reply to the email — we are always here to help.
Thank you again for bringing this to our attention and giving us the opportunity to make things right. 🤍
I paused my subscription with them to…
I paused my subscription with them to keep my rewards years prior. They decided to unpause it and charge me. Then told me they couldn’t cancel. I can send it back but I would need to reach out once it arrives to get a return label once I get that, I can return it and they will refund me. I never unpaused my account so they took it upon themselves to unpause it for me.
10 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for sharing your experience, and we truly understand how concerning it must have felt to see your subscription reactivated unexpectedly. We sincerely apologize for any confusion or frustration this situation may have caused.
We have carefully reviewed your case and shared clarification regarding your subscription status and next steps via email. Kindly check your inbox, as the message includes important details to help resolve this matter smoothly.
We truly appreciate your patience and understanding, and we kindly invite you to reply directly to the email so we can assist you further and ensure everything is fully resolved for you. 🤍
Pleasant and knowledgeable customer service
The person I chatted with was extremely helpful, knowledgeable and pleasant. They quickly resolved my issue and I couldn’t be happier with the interaction. Thank you!
15 grudnia 2025
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for your wonderful feedback! 🌿✨ We’re delighted to hear that our team member was helpful, knowledgeable, and pleasant, and that your issue was resolved quickly. Your happiness truly means a lot to us. We appreciate you taking the time to share this—thank you!
Mindful Souls are very quick to respond…
Mindful Souls are very quick to respond to my questios and acted just s fast to answer my quieries. I would recommend them to ayone wanting to a subscriotion with them.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for your kind words! 🌿 We’re really happy to hear that our team was quick to respond and able to help with your questions promptly. Your recommendation truly means a lot to us, and we’re grateful to have you as part of the Mindful Souls community ✨
Fast to respond
Fast to respond, understanding issue properly and quickly resolved.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for sharing this! We’re so glad to hear that our team was quick to respond, understood the issue clearly, and resolved it promptly. Your feedback truly means a lot to us 🌿✨
imposter stones
was sent a pendant wrapped in copper. was made to look like an aurora stone but it was some kind of colored shrink wrap or something of that nature. it was covered poorly an had pock marks in it. after soaking it in solution the covering all peeled off. when I called them out on it they wrote back saying they never claimed it was an aurora stone, it was my assumption. then stopped answering questions. they are tricky and deceitful. I do not not need that kind of energy in my life.
25 grudnia 2025
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you for sharing your experience, and I’m truly sorry to hear about the disappointment caused by the pendant you received. We completely understand how frustrating this must feel, especially when the item did not meet your expectations or resonate with the positive energy you were hoping for.
We would genuinely like the opportunity to review this matter carefully and support you in the best possible way. Could you please reply with your order number or the email address used for the purchase? If possible, we would also appreciate a photo of the item received, as this helps us identify the exact product and check what may have happened.
Once we have these details, we will be happy to look into this for you and work towards a fair resolution. We appreciate you bringing this to our attention and look forward to assisting you further. 🤍
Mindful Souls is the best subscriptiont…
Mindful Souls is the best subscription box I have ever had The customer service is outstanding! If you need to suspend a month or two the very cordially help you with no questions asked!
18 grudnia 2025
Opinia niezależna
Odpowiedź od Mindful Souls
Thank you so much for your kind words! 🌿✨ We’re truly grateful for your support and are so happy to hear that you’ve had such a positive experience with both our subscription box and customer service. It means a lot to us to know that our flexibility and support have made things easier for you. If you ever need anything, we’re always here to help 💛
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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