After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered from Dough Star and order was taking a while so got in touch with Bruce from Customer Services and he helped out within minutes and got an update on our order. Also super friendly which helps!... Zobacz więcej
I needed a refund on a cancelled order, and Franklin made it very easy. I sent the order info and within a few minutes they confirmed that I would get a refund. I appreciated how quick it happened too... Zobacz więcej
Reakcja na opinię
I had an issue with ordering my food as a delivery rather than a collection and Brian was so helpful he sorted it in less than 5 minutes and got me my refund for my delivery charge and was so kind thr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Dane kontaktowe
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Zjednoczone Królestwo
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Doskonała
865 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick customer response
Franklin dealt with my query quickly and was very friendly.
27 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Julie, thanks so much for your feedback!🙏🏻
We really appreciate you taking the time to share your experience✨
Franklin was very helpful…
Franklin was very helpful and sorted my issue out quickly with no issue
27 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Malana, thanks for your feedback! 😊
It’s great to hear everything was resolved quickly and smoothly.
Franklin - customer service agent
Franklin was a great help in getting me a refund quickly absolutely deserves his vacation
25 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hello Calum,
Really appreciate you sharing your experience with the refund process🧡
Franklin arranged a refund for me with…
Franklin arranged a refund for me with ease. He was helpful and kind.
25 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Mechelle, thanks for sharing your experience✨
Glad everything went through smoothly.
Order
Had to double check on my order after saying it was delivered without receiving it, Franklin was a great help and got that matter sorted
25 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Graham,
Thanks for sharing your experience.
It’s great to hear our team made the process smooth for you🧡
Spoke to Bruce after our Indian…
Spoke to Bruce after our Indian takeaway was missing a naan bread. Bruce was very helpful! He contacted the restaurant who passed on the feedback and manger to arrange a refund. Thank again Bruce! Merry Christmas!
24 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Graeme, thanks for sharing!
We’re glad everything was resolved smoothly and that your order experience ended on a positive note🧡✨
Good service from Brian
Good service from Brian, fast and efficient.
24 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Katrina🧡
Thanks for sharing! We’re glad you had a fast and efficient experience.
Always great to hear things went smoothly!
I had an issue where I hadn't received…
I had an issue where I hadn't received my order after calling the restaurant and getting nowhere to be told they don't use mealzo anymore Brian Called on my behalf and he was them told they will get the meal out to me. Thanks Brian for the help and service
23 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Peter! 😊
We’re so glad Brian could step in and get things sorted for you! We’re always here to help.
Hope you enjoyed your order🧡
Had a bad experience with the takeaway
Had a bad experience with the takeaway. Brian from the support team sorted out the problem and helped me with the refund of my money. Highly appreciated for good work of Brian
23 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hello👋
Thanks for your feedback, We really appreciate it🧡
We’re glad it ended on a positive note.
Order in Error
We made an order in error to the wrong restaurant. I contacted online for help and Bruce was so helpful and efficient! He dealt with the matter in minutes. Very appreciated!
23 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Katie 👋
Great to hear everything got sorted so quickly!
How did the rest of your ordering experience go? 🍽️
Brian was very quick and efficient
23 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hello Robert 🌟
Glad you’re happy with your experience!
Hope you enjoyed your order🧡
Cancellation an order in
Put an order in, on Saturday night, however had to cancel,restaurant didn't have one of the items! Got in touch with mealzo.
Bruce was very helpful and arranged refund,good customer service x
20 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hello Carol, happy to hear everything was resolved easily.
We appreciate the feedback✨
Quick response
Placed an order for delivery for my gran who is housebound. The place i ordered from called saying they don't deliver to her area? and I should cancel the order on Mealzo. Needless to say I had to email them to ask for her money to be refunded and Bruce sorted it out in no time.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Claire,
Sorry for the inconvenience, but glad to hear you were satisfied with the quick support from our team.
Hope to see you back on Mealzo soon🧡
was able to help even though i lacked…
was able to help even though i lacked some information about the situation
22 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Ann 😊 thanks for sharing.
Great to hear everything was resolved smoothly.
Always happy to assist 🧡
Our food was cold
Our food was cold and I had cheese on my donner meat and chip's which I didn't want and we spoke with aron threw help and he was absolutely amazing
18 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Thanks, Helen 🙂 we appreciate you letting us know.
Happy to hear Aaron looked after you and made the experience better 🧡
Peter was very kind and helpful great customer service
Peter very helpful very kind
21 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Josh, thanks for the lovely feedback! 😊
We’re really glad you had a great experience🧡
We’ll be sure to pass this on to the team.
Brian was excellent and resolved my…
Brian was excellent and resolved my problem very quickly and got me a full refund after a takeaway accepted my order taking money out my account but not delivering the goods.
Thanks Brian.
21 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Ryan, thanks for sharing your experience ✨
We’re glad to hear everything was resolved quickly and smoothly.
We appreciate you taking the time to leave a review.
Odpowiedź od Mealzo
Hi there,
Thanks for sharing!
Your positive experience means a lot to us🧡
Spoke with Peter who was most efficient…
Spoke with Peter who was most efficient and answered my query
19 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Thanks for sharing, Tracy 😊
Glad everything got sorted quickly, and we hope you enjoyed your order!🧡
franklin gave great customer servise…
franklin gave great customer servise and was friendly and kind.
18 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi,
Thanks for sharing your experience! 😊
We’re really happy to hear you had a positive interaction with us🧡
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o innych rodzajach recenzji.
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