Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time.... Zobacz więcej
Reakcja na opinię
Bruce is an absolute legend and his customer service is outstanding. Thank you Bruce for all your help with my refund.
Reakcja na opinię
Had a really lovely experience with the customer service agent called Brian. He was super helpful and so lovely
Informacje dotyczące firmy
Napisane przez firmę
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Dane kontaktowe
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Zjednoczone Królestwo
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Doskonała
840 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Inni użytkownicy przeglądali również
Had a really lovely experience with the…
Had a really lovely experience with the customer service agent called Brian. He was super helpful and so lovely
6 czerwca 2026
Opinia niezależna
Bruce is an absolute legend and his…
Bruce is an absolute legend and his customer service is outstanding. Thank you Bruce for all your help with my refund.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Marion,
It's great to know your refund was sorted quickly and smoothly. We appreciate you taking the time to share your experience with us🧡
Had some items missing from my order
Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order number ready. Have to say that even before the refund the food was cheaper than from a competing food app. Customer services very easy to access. No hesitation to use Mealzo again. Thanks!
3 czerwca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Janine,
Thank you for your lovely review. We're delighted you had a positive experience and found great value with Mealzo. Thanks for choosing us, and we hope to see you again soon!
Peter was amazing with dealing with my…
Peter was amazing with dealing with my refund request within seconds!
3 czerwca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hello,
Thank you for your review. We're glad getting everything sorted was quick and hassle-free.
We appreciate you choosing Mealzo!🙏🏻
Peter couldn’t be more helpful tonight…
Peter couldn’t be more helpful tonight streamlining my order issue thanks again
2 czerwca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi there👋🏻
Thank you for your review. It's great to hear your evening was able to get back on track smoothly. Thanks for choosing Mealzo!✨
Brian reacted very quickly when I told…
Brian reacted very quickly when I told him we had not received one of the items we ordered. He has arranged a refund. Many thanks for that.
1st time we have used the takeaway ordering system.
30 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Helen,
Great to hear the issue was sorted quickly and your refund was processed smoothly.
How was the rest of your experience with the ordering process? We’d love to make your next one even better.
Hope to see you again soon🧡
Brian the agent
Brian the agent was a pleasure to deal with on a technical query
31 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Scott,
Great to hear the technical query was resolved smoothly and the experience felt easy.
Thanks for leaving a review and hope to see you order again soon.✨
Brian was so helpful in resolving my…
Brian was so helpful in resolving my delivery query
30 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Shona,
Great to hear the delivery query was sorted quickly and everything worked out smoothly for you.
Hope you enjoyed your meal✨
Great Customer service by Peter
Great Customer service by Peter. He is phenomenal. Acted quickly and professionally
29 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Hamad,
Appreciate you sharing this. Great to hear everything was dealt with promptly and left you with a positive experience.
Looking forward to your next order✨
I was helped with someone called arron…
I was helped with someone called arron who was very helpful
26 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Sandra,
Thanks for your review! We’re really glad you had a positive experience with us✨
Hope to see you again on your next order!
Peter was very helpful and gave the…
Peter was very helpful and gave the information I needed
26 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Demi, thank you for your review!
We’re happy to hear everything was clear and helpful during your experience with us.
Thanks for choosing Mealzo!🧡
Odpowiedź od Mealzo
Hello Josh, thanks so much!
Glad to hear Mealzo is your top choice in Felixstowe.
Hope your next order is just as spot on🙏🏻
Brian was very very helpful
Brian was very very helpful! Really appreciated his help
24 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Abbie👋🏻
We’re really glad you had such a positive experience and got the support you needed. Appreciate you taking the time to share this with us✨
Didn’t receive a confirmation email…
Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time. Thank you!
24 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi there, thanks for sharing your experience!
Glad everything was quickly confirmed and your order was sorted smoothly.
Hope your food arrived right on time and you enjoyed your meal🧡
Excellent service from franklin
23 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Allan, thanks for the lovely review!
We really appreciate your support and hope to see you ordering again soon✨
Peter was great at dealing with my query
20 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hello👋🏻
We really appreciate the feedback! Happy to hear everything was sorted quickly for you and the experience was a positive one from start to finish.
Thanks for choosing Mealzo🧡
Good experience with Peter
Good experience with Peter, he sorted out my issue and got my order refunded. Thanks
15 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Jason,
We're so glad everything got sorted smoothly.
Thanks for taking the time to share your feedback🧡
Odpowiedź od Mealzo
Hi Elana,
We’re so happy you had a good experience✨
Thank you for the lovely feedback!
Excellent service
I would like to thank Franklin for his prompt response & excellent service regarding my query today. Much appreciated!
9 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Heather,
That’s wonderful to hear! So glad we could make your experience smooth and helpful.
We’re already looking forward to your next order with us✨
1 week now passed since my order was…
1 week now passed since my order was cancelled. No refund and no email from Mealzo as promised. Previous response copied below. Over £31 out of pocket at the moment
2 May - Order cancelled because the takeaway was closed on a Saturday night!! What a pile of crap
Update 5 days later…Mealzo asked me to email them and they would make it right. I emailed and have heard nothing. Zero stars if I could
2 maja 2026
Opinia niezależna
Odpowiedź od Mealzo
Dear Andrew,
We’re truly sorry for how this has gone and appreciate you reaching out.
Our team will personally look into this right away to sort it for you.
Thank you for your patience🙏🏻
Doświadczenie Trustpilot
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