Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time.... Zobacz więcej
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Bruce is an absolute legend and his customer service is outstanding. Thank you Bruce for all your help with my refund.
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Had a really lovely experience with the customer service agent called Brian. He was super helpful and so lovely
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Informacje dotyczące firmy
Napisane przez firmę
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Dane kontaktowe
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Zjednoczone Królestwo
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Doskonała
840 recenzji
Brak historii zapraszania do wystawiania recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Good customer care
I had placed an order that never arrived. Spoke to a very nice gentleman who provided an email address to claim a refund.
Peter replied quickly, advising me the refund had been actioned. Thank you for the good customer care.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hello,
We're glad things were handled quickly and you felt well looked after.
We value your support and hope to see you again soon 😊
Amazing service by Peter
Unfortunately we had to contact customer services after an issue with our order, Peter was very quick to assist us and reach a satisfactory outcome while providing outstanding customer service, an asset to any company. Thanks again Peter
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Jenny 👋
We appreciate you sharing this. Great to hear everything was resolved promptly and to your satisfaction. Thanks for your support, we look forward to serving you again🧡
Failed Order but Quick Refund!
Failed Order, due to distance, but was quickly refunded!
Big ups to Brian for being my Support guy for this order.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi there,
We appreciate you sharing your experience. Good to see it was sorted without delay and left you with a positive impression overall✨
Had a glitch on checkout and Brian…
Had a glitch on checkout and Brian sorted it out in seconds! Great service!
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hey George,
Thanks so much! Really glad you had a great experience🧡
Brian from mealzo support is very…
Brian from mealzo support is very helpful
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hey Ali,
Thank you! Really glad you had a great experience.
Hope to welcome you back to Mealzo soon🧡
Very helpful customer service
Ordered an item accidentally and spoke to staff member Brian through live chat who sorted it all out. Great service!
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hey Geraldine,
Thank you! So happy your experience was smooth and helpful🧡
We’d love to have you back soon!
Mix up with the restaurant meant we…
Mix up with the restaurant meant we didn't receive our order but Franklin at Mealzo sorted out a refund quickly. Thank you Franklin.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hey Molly,
So glad we turned that mix-up around and left you smiling.
Looking forward to serving you again real soon!
I didnt receive a confirmation email…
I didnt receive a confirmation email for the order that was placed. I went on the mealzo chat and they were able to confirm my order and the delivery time. Thank you to Bryan.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hey Stefanie,
We are happy to hear the live chat cleared that up quickly and got your order on track.
Thanks for the feedback🧡
Peter was a great help!
Peter helped resolved my issue regarding my order. He was very quick, friendly and helpful. Thanks very much!
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hey Sarah,
Thank you for the lovely review!
We hope to have you back with us again very soon!
Great service
Peter was really helpful. I didn’t have my order number but he quickly found it and contacted the takeaway to confirm the status of my order. Prompt and effective service
31 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Lillian,
Thank you so much for your kind review.
We look forward to making your next order just as easy🧡
Riley was a great person to get help…
Riley was a great person to get help from
29 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Malecia,
Thanks so much for your lovely feedback. We’re so glad you had a great experience✨
There was a mix up with the payment
There was a mix up with the payment, Riley was very helpful and we were issued with a refund.
29 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hello Derek,
Thanks for taking the time to leave a review. We’re really appreciate it🧡
Riley was very helpful and made this…
Riley was very helpful and made this process easy
28 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi there,
We’re so pleased the whole process felt easy and hassle-free for you, and we really appreciate you sharing your experience🧡
Brian was great
Brian was great, he resolved our issue by contacting the restaurant on our behalf and we got a partial refund for the food
27 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Suzanne,
Really glad everything worked out smoothly for you and you got a fair outcome in the end🧡
Brian was on the ball with my query :)
26 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Kaitlynn,
Great to hear your query got sorted so easily. Hope your next order goes just as smoothly✨
Peter was a great help
Peter was a great help, at sorting out my delivery query
25 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Diane,
Fantastic to hear everything got resolved without any fuss. Looking forward to your next order!
Easy to contact
It was easy to contact an actual person once you have been through the chat bot as long as you are happy with messaging rather than talking. I needed a refund on an online delivery I never received but was still charged for and the first person I spoke to said they would look into and get back to me but I didn't hear anything so I contacted them again and Brian was able to resolve the issue within the hour and said he's issued a full refund
24 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hello👋🏻
Glad everything got resolved quickly and your refund was sorted without any hassle.
Hope to see you again soon🧡
Had a major issue with the takeaway my…
Had a major issue with the takeaway my order didnt come finally got through to a open chat haha, well Riley was great and has promised me hes going to look into for me so fingers crossed I get a message abck and a refund
23 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Ashley,
Glad everything got looked into. We appriciate your feedback🧡
brian very helpfully solved my issue…
brian very helpfully solved my issue he's fabulous
22 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Jess,
So glad your issue got sorted out smoothly.
We’re thrilled you had a positive experience!✨
Excellent customer service
I received excellent customer service from Brian, The staff were professional, attentive, and handled my request quickly and efficiently. Thank you.
21 marca 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Ashanti,
Fantastic to hear everything was handled smoothly and efficiently. Thanks for sharing your experience!✨
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