After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered from Dough Star and order was taking a while so got in touch with Bruce from Customer Services and he helped out within minutes and got an update on our order. Also super friendly which helps!... Zobacz więcej
I needed a refund on a cancelled order, and Franklin made it very easy. I sent the order info and within a few minutes they confirmed that I would get a refund. I appreciated how quick it happened too... Zobacz więcej
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I had an issue with ordering my food as a delivery rather than a collection and Brian was so helpful he sorted it in less than 5 minutes and got me my refund for my delivery charge and was so kind thr... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Dane kontaktowe
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Zjednoczone Królestwo
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Doskonała
865 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Franklin helped me and was very quick…
Franklin helped me and was very quick and easily resolved my issue.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Amy 👋
Thanks for leaving a review. It’s great to hear everything was sorted quickly.
We appreciate you taking the time to let us know 😊
Odpowiedź od Mealzo
Hi there 👋
Thank you for sharing your feedback. We’re really pleased to hear you had a good experience and found everything professional. Much appreciated 😊
Excellent service received from Brian
Excellent service received from Brian
6 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Steven,
We're pleased everything went well and you felt looked after🧡
Brian was very helpful with my query…
Brian was very helpful with my query really quick and efficient.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Amanda,
Thanks for your lovely review! We truly value you sharing this and we’re always here when you need us🧡
They were very helpful and polite
They were very helpful and polite, Brian who I spoke to was very professional and did the best he could.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi,
We're happy to hear you had a great experience, thanks for your kind feedback🧡
Odpowiedź od Mealzo
Hi Sara✨
Thanks for taking the time to share this. We’re happy to hear everything was resolved quickly and smoothly. Really appreciate the feedback🧡
I had to request a refund where an…
I had to request a refund where an order was placed, but takeaway was closed. Bruce helped me out, contacted the restaurant and arranged for full refund. Very easy using the online chat.
3 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Jon, we’re happy to hear your issue was resolved with ease.
Thanks for sharing your experience with us!✨
Very happy with experience my issue was…
Very happy with experience my issue was addressed quickly and satisfactory friendly staff
2 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Lorraine,
We’re thrilled to hear you had a positive experience and felt well looked after.
Thanks for sharing your feedback!🙏🏻
My account was hacked and I keep…
My account was hacked and I keep getting messages about orders that are ready to collect from other side of the country. Mealzo won’t talk to me unless I give email and worse my phone number also. That won’t happen
2 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi there, thanks for letting us know.
Our team just needs enough details to locate the account securely. Once we have that, we can take the next steps.
Please email us at care@mealzo.co.uk so we can look into this and get it sorted for you.
Aaron was so helpful
Aaron was so helpful, when my food did not get delivered but I had paid for it. Super helpful, he is an asset to your company. Thanks again Aaron
1 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Mr Gary 👋
Thanks for taking the time to leave a review. We’re happy everything was resolved for you and that you felt supported throughout.
We really appreciate your feedback🧡
Franklin was very helpful in resolving…
Franklin was very helpful in resolving my issue. He got the problem sorted efficiently and was great to communicate with - thanks Franklin for all your help!
1 stycznia 2026
Opinia niezależna
Odpowiedź od Mealzo
Hi Ava 👋
Thanks for the feedback, we’re pleased everything was handled promptly✨
Opening times
Quick and accurate response with a friendly tone. Much appreciated.
31 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Stephen, thanks for the review!
Really happy to hear your experience went well! Hope you enjoyed your order too✨
Easy, fast service
Brian was amazing at handling my issue. Thank you.
31 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Lizbet 👋
Thanks so much for leaving a review! We’re glad your issue was resolved quickly and smoothly.
Saul was very helpful with me and very…
Saul was very helpful with me and very fast.
31 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Yucel,
Thanks for taking the time to leave feedback! We’re pleased it was handled efficiently🧡
Brian was brilliant at sorting my issue
Brian was brilliant at sorting my issue
31 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Kaitlyn,
Thanks for sharing your experience! It’s great to know things were resolved quickly🙏🏻
Bruce really helped me in my queries…
Bruce really helped me in my queries and assisted me patiently and kindly
Overall great customer experince
29 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Anshita 😊
Thanks for sharing your feedback! We’re really happy to hear your queries were handled smoothly.
Your support means a lot to us🧡
Mealzo is always such a pleasure to…
Mealzo is always such a pleasure to order through. The prices are great, the customer service is second to none, thanks again to Peter for assisting us this evening. You helped very quickly, politely and attentively and the issue was resolved literally within minutes
28 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hi Kirsty, thanks for the lovely feedback 😊
We’re so happy to hear you enjoy ordering with Mealzo and had a great overall experience. That’s exactly what we love to see🧡
Odpowiedź od Mealzo
Hi Slinky,
Thanks for taking the time to leave a review 😊
We’re happy to hear your experience with Mealzo was good.
Did everything go as expected for you?
Very fast and easy resolve thank you
Very fast and easy resolve thank you, Brian was very helpful and speedy with my refund.
26 grudnia 2025
Opinia niezależna
Odpowiedź od Mealzo
Hello there,
Thanks for the feedback 😊
It’s good to hear the process felt easy from your side✨
Odpowiedź od Mealzo
Hi Allan, thank you🧡
It’s always great to hear that your experience with Mealzo was positive, and your feedback really makes our day.
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