Marshalls Garden offered a great deal on sprouting broccoli and I wanted to have a go at growing some so I decided to buy some. Great communication throughout the transaction. My only concern is the c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A couple of weeks ago I took delivery of winter spinach plants. I point out that this is not a criticism of Marshalls but severe criticism of their delivery service. All but 2 plants had been... Zobacz więcej
Very good quality plants. I’d give them a 5* but the 1st Evri carrier were awful. My plants arrived in a jumble at the bottom of the box. Marshall’s immediately replaced them. Thankfully the Evri dri... Zobacz więcej
I ordered some leek plants from Mashalls can’t remember when that’s how disillusioned I am with them! They turned up with damaged packaging totally unusable requested a replacement,waited for them onl... Zobacz więcej
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Informacje dotyczące firmy
O Marshalls Garden
Napisane przez firmę
About Us
Trusted By Gardeners Since 1940.
With a rich heritage spanning 75 years, Marshall's Garden is a revered name in gardening, founded in the 1940s with a heartfelt passion for supplying premium vegetable seeds and plants. Evolving into a leading online garden retailer, we are run by gardeners, for gardeners.
At Marshalls Garden, we're dedicated to simplifying gardening, making it an accessible and enjoyable experience for all. Our commitment extends beyond providing reliable and easily understandable information to offering expert guidance from our UK-based team of gardening experts, available seven days a week.
Garnering a 4.5-star Google Trusted Stores rating and a stellar 5-star Feefo service rating, we pride ourselves on unparalleled customer service. Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence, ensuring every product we offer, from premium supplies to expert advice, meets the highest standards for the satisfaction of both seasoned and aspiring gardeners alike.
Marshalls Garden Premium Gardening Supplies
Napisane przez firmę
- Trusted by Gardener’s for 75 Years
- Founded in the 1940s, Marshall's Garden has been a trusted name in gardening for over seven decades. Our journey began with a passion for supplying vegetable seeds and plants, evolving into an online specialist garden retailer run by gardeners for gardeners with a profound love for plants.
- Gardening Made Simple
- At Marshalls Garden, our core mission is to make gardening an enjoyable and accessible experience for everyone. We believe that gardening should be a joy, not a challenge. That's why we've committed ourselves to providing information that is not only reliable but also easy to understand. Whether you're seeking basic tips for starting your first garden or looking to refine advanced techniques, Marshalls Garden is your go-to source for all things gardening.
- Expert Assistance from a UK team
- At Marshall's Garden, we pride ourselves on offering unparalleled customer service. Our UK-based team of gardening experts is available seven days a week, ensuring that you receive the guidance and support you need to nurture your outdoor space. Marshalls Garden has earned a 4.5-star Google Trusted Stores rating and a glowing 5-star Feefo service rating.
- Commitment to Excellence
- Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence. At Marshalls Garden, we understand the importance of having top-quality supplies for your gardening journey. Our premium gardening supplies are meticulously selected to meet the highest standards, ensuring that every customer is fully satisfied. Whether you're a seasoned gardener or just starting, our commitment to quality extends to every product we offer.
Dane kontaktowe
Alconbury Hill, PE28 4HY, Huntingdon, Zjednoczone Królestwo
- 01480774555
- contact.us@marshallsgarden.com
- marshallsgarden.com
3,8
Dobra
23 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered 20 pansy plugs but only 19 were…
Ordered 20 pansy plugs but only 19 were in the pack. Contacted customer services but they refused to send the missing one? They gave me £0.75 refund but I needed the 20 plants for my project. Said they couldn’t send it? Poor service I think.
20 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Brian
We sincerely apologize for the missing pansy plug in your order and for the inconvenience this caused your project. We understand your frustration and regret that we were unable to send the single missing plant. We are reviewing our packing and customer service procedures to prevent similar issues in the future.
Should you have any further questions or queries, please do not hesitate to contact us directly via contact.us@marshallsgarden.com
Best Wishes
The Marshalls Garden Team
Plants (at the 2nd attempt) arrived:
Plants (at the 2nd attempt) arrived:
1. Late
2. Dry
3. Crushed
I may be able to save 8 of the 12
May I suggest you stop using Evri
20 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Simon
We are truly sorry your plants arrived late, dry, and crushed. We understand your frustration and are reviewing our shipping partners to prevent this. We have issued a refund for the 4 poor quality plants and sorry for the inconvenience caused.
Best Wishes
The Marshalls Garden Team
Perfect shopping experience
Perfect shopping experience. Great purchase. Value for money and speedy delivery.
One happy customer. Woud most definitely recommend.
19 sierpnia 2026
Tiny little plugs
I received 60 trailing pansies but I was disappointed with how small the plugs were when they arrived I was expecting them to be the size of a bedding plant plug, I have had to repot them and put them in my greenhouse to grow a little before I plant them out as a couple didn't look like they were going to survive
19 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Mrs Sedgwick,
We appreciate your feedback and are sorry to hear that the trailing pansy plugs were smaller than you expected. These are Pro growers plugs not garden ready plants. We explain our plant sizes at the bottom of our website.
Should you have any further questions or queries, please do not hesitate to contact us directly via contact.us@marshallsgarden.com
Best Wishes
The Marshalls Garden Team
Long delivery time
Delivery times have become much longer recently. That doesn't matter so much with seeds, but we are no longer ordering plug plants from Marshalls, as many have arrived dead or in poor condition. As for the quality of the seeds. I won't know until next year!
19 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Jane
We're truly sorry to hear about the delivery time for you seeds and understand this in relation to the plug plants. We are working toward a faster dispatch/delivery for the plug plants and sorry for any inconvenience caused.
Best Wishes
The Marshalls Garden Team
After two weeks I am still waiting for…
After two weeks I am still waiting for my order.
Completely useless.
19 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Trevor
We are very sorry to hear your order has not arrived. We understand your frustration and a can see they have been lost in transit and a replacement order has ;been arranged for you. We are sorry for the inconvenience caused.
Best Wishes
The Marshalls Garden Team
Excellent service
Excellent service. Delivery was quick and I was well informed at every step. Plants were exactly as described and ordering was easy.
19 sierpnia 2026
Flimsy packaging
Plants were fine and an excellent price but i did feel the packaging was a little flimsy and just survived the journey.
19 sierpnia 2026
We were under the impression we were…
We were under the impression we were getting plug plants but they were seedlings
19 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Mrs. Garnett,
We are sorry to hear that the plants you received were not what you expected. We understand your disappointment regarding the size. There is a plant guide at the bottom of our website. The Pro growers plugs are the size of seedlings not garden ready plug plants.
Best Wishes
The Marshalls Garden Team
Good communication with the sales team…
Good communication with the sales team before and after ordering. Plants packed securely too.
13 sierpnia 2026
Tiny plug plants but very healthy
Tiny plug plants but very healthy, they’re all growing on happily in their containers. Looking forward to a blaze of colour one day
19 sierpnia 2026
Pre-Ordered plugs -wallflowers
Pre-Ordered plugs , arrived on time in great condition. Potted them. Doing well
19 sierpnia 2026
Good firm, poor delivery servuce
I have had two plant deliveries recently. Both were well packaged for transport but the delivery company must throw the packages around. The first delivery only had a couple of lose plugs with minimal damage. In the second delivery almost all the plugs had come lose and the damage was more severe. In addition the first package contained three grubs which had started to eat the plants.
I still like Marshall’s their plants are good and it’s easy to order. However they need to get the courier service to take more care with the packages
11 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Mrs Young,
We are truly sorry to hear about the issues you experienced with your recent plant deliveries. It is concerning that the plants arrived dislodged and damaged, and we understand your frustration regarding the grubs. We appreciate you bringing these matters to our attention. We are actively working with our courier service to ensure better handling of packages and prevent such occurrences in the future. Your feedback is invaluable as we continuously strive to improve our service and plant quality. We are committed to ensuring our plants reach you in perfect condition.
Should you have any further questions or queries, please do not hesitate to contact us directly via contact.us@marshallsgarden.com
Best Wishes
The Marshalls Garden Team
Beautifully packed healthy plant
19 sierpnia 2026
Not happy
I was not happy with the state of the plum tree and now I’m receiving unwanted texts and emails every day
18 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Mrs Lomax,
We are very sorry to hear about your dissatisfaction with the plum tree. We can see you have been in communication with our Customer care team. We have also removed you from our email list and sorry for the inconvenience caused.
Best Wishes
The Marshalls Garden Team
When I received my delivery
When I received my delivery, all of the 12 plants was out of their containers and 6 of them were broken. I emailed this information and informed you I didn't have any photos as proof of damage and didn't get a reply.
14 sierpnia 2026
Odpowiedź od Marshalls Garden
Good Morning Samantha
We're very sorry to hear about the condition of your plant delivery and the damage sustained.
You did say you planted them so if you plant do not thrive , please do not hesitate to contact us directly via contact.us@marshallsgarden.com
Best Wishes
The Marshalls Garden Team
Excellent Company
Very fast delivery. The plant was packed very well and was therefore in excellent condition when it arrived.
13 sierpnia 2026
Plant arrived in good condition
Plant arrived in good condition - well packed and promptly delivered
18 sierpnia 2026
The plant was
The plant was, unfortunately, delivered to a neighbour, who was busy with work and unable to answer the door. This meant when I finally managed to be united with my plant, it was in desperate need of water. Fortunately it has recovered and is a beautiful thriving plant.
18 sierpnia 2026
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