Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

what a horrible piece of software, it constantly crashes, or just locks up and sits there, it says it's ripping the disk, but nothing happens, after over a day, still at the same percentage level. sen... Zobacz więcej

Oceniono na 5 z 5

I was trying to make room on my hard drive and accidentally deleted my MacX Video Converter Pro from my Applications and I thought it was gone for good. I contacted the DigiArty Support team via email... Zobacz więcej

Oceniono na 5 z 5

I've used Mac YouTube Downloader for many years to conduct research for film projects and share what I've learned with other filmmakers to spark our thinking and generate new ideas.. I can’t recommend... Zobacz więcej

Oceniono na 5 z 5

There are lots of options when choosing software to do video conversions. I've tried a lot of them, and purchased more than one. MacX Video Converter Pro is the one that gives the best results, even b... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania

Informacje przekazane przez różne źródła zewnętrzne

Digiarty Macintosh Software Group, a division of Digiarty Software Inc., owns a professional multimedia software development team, providing a range of products for Macintosh Computer users, including comprehensive video and DVD conversion software, series of application for Mac, iPhone, iPad, iPod and etc.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

237 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service!

I recently lost my hard drive with the MacXDVD program. When I contacted customer support they were quick to reply with a solution which allowed me to reinstall and register the program. Their rep, Adam, was polite and supportive and imho this company prices products fairly and stands behind their licensing!

1 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Most helpful.

Immediate response from customer support. A considered and sympathetic solution regarding my query/request was given. Excellent customer support.
An easy 5 star review :-)
It makes a pleasant change as many companies nowadays prefer to treat customers with little concern or regard.

19 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

A big compliment!

I recently contacted Digiarty customer support for help reactivating MacX DVD Ripper Pro (which I think is a great program) because the license key was not accepted when installing the program on my new computer. No matter what I tried, it didn't work. In less than 7 hours (!) I already received a response from Digiarty with the solution to the problem. My account was reset and instantly the problem was solved, reactivation succeeded and MacX DVD Ripper Pro worked as before.

To summarize: the same working day my problem was solved by fast and expert help from the customer support team. A big compliment, and for those who don't use their software yet an absolute purchase recommendation!

17 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Just what I needed

I was looking for software to digitise my DVD collection because I travel a lot internationally and just can't carry my favourite physical DVDs around with me. Also, I have a MacBook Pro and can't play DVDs from all Regions on it. My DVDs are from Australia, Europe, Asia and USA. Converting all of my DVDs to mp4 files was a breeze and the Region code restrictions are removed as part of the process. Average 15-20 minutes each DVD for me. Once the MP4 conversion process is finished, you need to hit "Clear" on the dashboard before you start with a new DVD, otherwise the dashboard becomes messy. I liked the subtitle inclusion process - super easy. I think this product is well worth the money. I am super grateful that it exists. Their Help desk representatives are extremely helpful.

3 sierpnia 2023
Opinia niezależna
Oceniono na 4 z 5

its not the fastest with the M2..

its not the fastest with the M2... then again i have 8 / 10 gpu cores... so not a mac pro. i am finding more and more dvds barely work after a year or two so i always back them up anymore. i have a stack of dead ones.. maybe 20 or so. backing them.. i won't need to re-buy them. that is why you obtain this software..

1 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

First class

First class customer service that goes with a great product. The problem was with me but the team sorted it out. They responded to all my emails very quickly. Definately a first class service

28 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Serive

Contacted customer support for a product activation issues. The response was very quick and the support team resolved issues immediately. They also offered additional discounts for future purchases. I highly recommend MacXDVD software.

23 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Quick Product Licensing Resolution!

I foolishly reformated my hard drive without realizing that I needed to deactivate my license first. As I rebuilt the machine, I wasn't able to reactivate the license. The support team stepped in and provided me with prompt assistance. I was pleasantly surprised by their responsiveness and willingness to help. Their expertise and dedication were evident throughout the entire process. They addressed my concerns swiftly and guided me through the resolution with utmost efficiency. Their clear instructions and guidance allowed me to overcome the issue quickly.

18 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

They're on the job!!

I was trying to make room on my hard drive and accidentally deleted my MacX Video Converter Pro from my Applications and I thought it was gone for good. I contacted the DigiArty Support team via email and within 24 hrs, I received help from Sherry and Adam, who both sent me the necessary links and directions to reinstall my program. All the original saved downloads were still there!! They're great!! Couldn't be more pleased with the support help!!

11 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Re-activate License

I had to reinstall my operating system. As a result of this, I was unable to reactivate my license. Contacted customer support and they were timely and excellent in getting me back up and running. Appreciate the lifetime support.

8 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Sales & Tech Support most helpful

Contacted Sales & Tech Support team and immediately they assisted me in solving the problem that I had. It was an excellent service and precise too. Thank you, team, it was a fruitful event.

27 kwietnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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