Very disappointed with both the machine and the customer service. From day one, the cooling system has never worked properly, and despite many calls, no one has provided a solution. Now, after only... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I got my Lynton Excelight Machine back in March and can’t recommend Lynton enough. The customer service i received was brilliant, and even the experience when going in for a demo of the machine was ve... Zobacz więcej
Reakcja na opinię
Absolutely blown away with the training we have received today with Emma. No stone left unturned, we extracted every bit of information we could. What an asset to the company, she was amazing from the... Zobacz więcej
Reakcja na opinię
Today, I visited the Lynton Clinic for the 3rd time. Each time, I was seen by Clinician Kirsty. I cannot praise Kirsty highly enough! She truly is an asset to your business. Not only is she highly kno... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Award-Winning Energy-Based Technology. Trusted Globally. For more than 30 years, clinics, healthcare providers and conservation specialists have trusted Lynton for world-class aesthetic, surgical and conservation technology, backed by award-winning training and support. Born in the Physics Department at The University of Manchester, our technologies are designed to define, renew, revive and sculpt. Whether in clinic, in theatre or even preserving historic artefacts, Lynton delivers results you'll love, created by scientists you trust. Our reputation is built on a foundation of scientific research and innovation. Since our beginnings in 1994, our close connection with The University of Manchester has shaped the quality, integrity and reliability of every technology we develop. Today, that heritage has helped establish Lynton as the UK's leading manufacturer and supplier of aesthetic technology, and we are proud to be a preferred supplier on the NHS Supply Chain. Our scientific roots and results-driven technologies have earned industry recognition, NHS supplier status and multiple awards for British engineering, clinical excellence and customer support. But our commitment extends far beyond installation. Customers gain access to a dedicated support network, including a comprehensive customer portal packed with clinical guidance, marketing resources and ready-to-use social content to help maximise the success of their investment. Training is at the heart of what we do. As the only aesthetic technology supplier to deliver training co-designed with The University of Manchester, we provide education that combines academic rigour with real-world clinical expertise. Our clinical training team brings together extensive industry experience, advanced qualifications, published research, lecturing backgrounds and countless hours of hands-on practice, giving you the confidence to deliver treatments safely and effectively. At Lynton, everything we do is powered by passionate people. We're committed to making your journey with us feel straightforward, intuitive and fully supported from day one. From start-up clinics taking their first steps to established practices looking to grow, we've helped hundreds of businesses succeed and we're excited to support many more in the years ahead.
Dane kontaktowe
Lynton House, Manor Lane, Holmes, CW4 8AF, Holmes Chapel, Zjednoczone Królestwo
- 01477 536 977
- info@lynton.co.uk
- lynton.co.uk
4,3
Doskonała
134 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
At home training with Becky
I received training at home with Becky who was friendly, knowledgeable and very patient. She was thorough and explained everything in great detail, helping me put theory and practical together, giving me confidence and giving me all the information needed for my new machine, thank you Becky :)
25 listopada 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words, we really appreciate you taking the time to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Becky and the whole team.
Here's to working together for the future!
Best wishes from The Lynton Team.
Emma was fantastic during the training
Emma was fantastic during the training! She is incredibly knowledgeable and patient, always taking the time to ensure you fully understand before moving on. I highly recommend training with Emma—she’s not only smart but also has a great sense of humor, making the experience both enjoyable and effective. The perfect combination!
7 listopada 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Elena, we really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Emma and the whole team. We are so proud to have Emma on board.
Here's to many more years of working together!
Best wishes from The Lynton Team.
I received training at home by Becky…
I received training at home by Becky when my machine was delivered, she was really good and i know if I have any concerns she will reply quickly and helps sort any concerns :)
20 listopada 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Sarah, we really appreciate you taking the time out of your day to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Becky and the whole team. Here's to many more years of working together!
Best wishes from The Lynton Team.
Review for Janet - Lynton Laser Training with Excelight
Review for Janet - Lynton Laser Training with Excelight
Our salon team recently completed training with Janet on the Lynton Laser Excelight medical-grade machine, and it was an outstanding experience from start to finish. Janet’s expertise and professionalism made the entire process seamless, ensuring every team member felt confident and well-prepared.
The online sessions were thorough and perfectly structured, covering everything from the science behind the Excelight machine to its applications for skin rejuvenation, pigmentation, and vascular treatments. Janet explained every detail with clarity and patience, ensuring we all understood the theory before moving on to practical work.
The hands-on, in-clinic training was exceptional. Janet worked closely with us as a team, offering personalized guidance and ensuring we each had the opportunity to practice using the Excelight machine under her supervision. Her ability to balance technical precision with a supportive teaching style made a huge difference in building our confidence.
Thanks to Janet, we now feel equipped to deliver safe, effective treatments with the Excelight machine. Her passion for teaching and dedication to excellence truly set her apart. If you’re looking for top-tier training on Lynton Laser technology, I can’t recommend Janet highly enough.
Michaela Hill
The Comfort Zone Salon
Hartlepool
18 listopada 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words, Michaela! We really appreciate you taking the time to share this wonderful review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Janet and the whole team. We are very proud to have had Janet with us for many years, and we absolutely appreciate her wealth of knowledge and experience.
Here's to many more years of working together with you all at The Comfort Zone Salon.
Best wishes from The Lynton Team.
Great experience from the start
Great experience from the start. Really clear communication. Training was excellent and very in depth. I felt I needed more time after training to retain all the information, and my trainer Becky was happy to meet with me again to answer my questions.
13 listopada 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Gemma, we really appreciate you taking the time out of your day to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Becky and the whole team. Here's to many more years of working together!
Best wishes from The Lynton Team.
Motus AY training with Becky
We recently had a Motus AY training day at our clinic, and it was a fantastic experience. Becky was not only knowledgeable but also incredibly approachable, making everything feel straightforward and easy to understand. I appreciated how patient she was, taking the time to address every question thoroughly. And even after the training, Becky has been so supportive—I know I can reach out anytime, and she always responds quickly and thoughtfully. It’s clear she genuinely cares about helping us succeed. I feel so much more confident in using the Motus AY, and I’m really grateful for Becky’s guidance and encouragement along the way. Highly recommend!
3 października 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Flavia, we really appreciate you taking the time to write this incredible review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Becky and the whole team. We are so proud to have Becky on board.
Here's to many more years of working together!
Best wishes from The Lynton Team.
Training Day = AMAZING
I had my training day with Becky the other week, and i really enjoyed it. She went through everything i needed to know about the machine and the treatments very clearly. She answered all my questions. I am feeling happy, excited and very confident now about starting up the business thanks to Becky.
Thank you, Emma
31 października 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Emma, we really appreciate you taking the time to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you, and your comments will be passed to Becky and the whole team. Here's to many more years of working together!
Best wishes from The Lynton Team.
Fantastic service from Richard
"I had the pleasure of having Richard, one of Lyntons Lasers engineers, come to fix my 650 IPL handpiece today. I was impressed by his professionalism and expertise. He quickly identified the issue and resolved it in no time. Richard's efficiency and knowledge made the whole experience seamless, and I couldn't be happier with the service. Thank you, Lyntons Lasers, for having such dedicated staff!"
30 października 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Diane, we really appreciate you taking the time to write this review. We are absolutely delighted to hear about your experience with Richard, and we are very proud to have him onboard. Your comments will be passed to Richard and the whole of the engineers, and here's to many more years of working together!
Best wishes from The Lynton Team.
Richard and Ashley came to Service my…
Richard and Ashley came to Service my Machine.
I’m very impressed with both their professionalism and the Care and attention to detail.
Richard was very patient explaining everything to me extremely pleased thank you
7 października 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Annette, we really appreciate you taking the time to write this review. We are absolutely delighted to hear about your experience with Richard and Ashley, and we are incredibly proud to have them both on the team. Your comments are always valuable to us, and here's to many more years of working together!
Best wishes from The Lynton Team.
Very happy with the service
Very happy with the service, was informed of all work and nothing was done without consent.
1 października 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Megan, we really appreciate you taking the time to write this review. Your comments will be passed to the team. Here's to working together again in the future!
Best wishes from Lynton.
Richard, the best Lynton engineer
Richard came today to deliver and install my new ReMove hand piece for my Dynamix and I was amazed how patiently he explained everything to me. He checked everything thoroughly and took time to explain to me what it was done.
He was very polite, friendly and very understanding indeed when I needed to take some photos or record videos. It meant a lot to me.
At the end he reassured me that if I have ANY questions, I can text him.
Very pleased
Thank you
20 września 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Nadejda, we really appreciate you taking the time to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Richard and the whole team. Here's to many more years of working together!
Best wishes from The Lynton Team.
Richard came to reinstall my Lumina…
Richard came to reinstall my Lumina machine and he was absolutely brilliant!
He explained everything throughly to me that I needed to know, including ways to help look after my machine more (no one else has done this), and this type of customer service goes a long way.
Richard was polite, friendly and made me feel completely at ease. His knowledge is unquestionable and is the best of the best.
Thank you Richard again for all of your help and support - you are fab!
10 września 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Melissa, we really appreciate you taking the time to write this review. We are absolutely delighted to hear about your experience with Richard, and we are very proud to have him on the team. Your comments will be passed to Richard and the whole team and here's to many more years of working together!
Best wishes from The Lynton Team.
Absolute Perfect In Every Way!
Had my practical training today with Eliz. Absolutely perfect in every way. Covered all of my treatments and answered all of my questions. I’m feeling so happy, excited and confident to proceed with my clinic.
I cannot recommend Lynton Lasers and their staff enough. Nothing is too much trouble, they’re absolutely amazing.
Thank you so much, Samantha.
30 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Samantha, we really appreciate you taking the time to write this review. We are absolutely delighted that Eliz has been able to show our unrivalled support to you and your comments will be passed to the team. I am sure that Eliz and the clinical team will be happy to continue supporting you with your questions. Here's to many more years of working together!
Best wishes from The Lynton Team.
Richard (engineer) has been very…
Richard (engineer) has been very helpful in getting our device up and running again. He was on time and even finished early so we could carry on with clients sooner. Really appreciate such a great service. Thank you
29 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely feedback Chelsea, we really appreciate you taking the time to write this. We are absolutely delighted that we have been able to show our unrivalled support to you and your comments will be passed to Richard and the whole team. We're very proud to have Richard on board. Here's to many more years of working together!
Best wishes from The Lynton Team.
I’ve had my Excelight training today…
I’ve had my Excelight training today with Becky. She is very friendly, well put together, very professional but personable at the same time. She is patient and she found ways to teach that suited me the most. The training content was very thorough, every little detail was covered. Cannot fault anything, such a fabulous day!
19 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Hollie, we really appreciate you taking time out of your day to write this kind review. We are absolutely delighted that we have been able to show our unrivalled support to you and we are very proud to have Becky on the team. We will be certain to pass on your comments to both Becky and the whole of the clinical team. We are delighted that you had such a fabulous day and here's to many more years of working together!
Best wishes from all of the Lynton team.
professional and informative
Richard always gives a 5* professional service he is extremely pleasant and very informative regarding the equipment.
Thank you as always we can't recommend him enough.
19 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Jo, we really appreciate you taking the time to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you at UCB, we are very proud to have Richard working with us, and will be certain to pass on your comments to Richard and his team. Here's to many more years of working together!
Best wishes from all of the Lynton team.
Excellent service from our engineer from Lynton
Richard was fab today when visited us for our appliance servicing. On time, polite, informative couldn’t ask for more 5*service.
16 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words, we really appreciate you taking the time to write this review. We are absolutely delighted that Richard has been able to show our unrivalled support to you, and your comments will be passed over to him. We are extremely proud to have Richard on the team!
Best wishes from Lynton
Great service
Great communication & reminders very efficient and helpful very happy
14 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Christian, we really appreciate you taking the time to write this review.
Best wishes from The Lynton Team.
Delivery of our Excelight System.
Richard (Service Engineer) visited our clinic today to install our Excelight Laser System.
The day before Richard kindly notified us of an approximate time for the visit. Richard arrived promptly and was a pleasure to deal with throughout.
He explained everything he would be doing and was happy to go through everything I needed to know about the day to day use of our Excelight system and answer any questions I had. Richard was professional and knowledgeable throughout.
Thank you again for your professional and excellent service.
6 sierpnia 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much for your lovely words Samantha, we really appreciate you taking the time to write this review. We are absolutely delighted that we have been able to show our unrivalled support to you, and we are very proud to have Richard working with us, and will be certain to pass on your comments to Richard and his team. Here's to many more years of working together!
Best wishes from The Lynton Team.
Machine service
Machine booked in for a service, Richard the engineer was really helpful, friendly and informative. Great service.
11 lipca 2024
Opinia niezależna
Odpowiedź od Lynton
Thank you so much Sara, we really appreciate you taking the time to write this review. We are absolutely delighted that we have Richard on the team to show our unrivalled support to you and your comments will be passed to Richard and his team. Here's to many more years of working together!
Best wishes from The Lynton Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.