Luxxshapers Recenzje 164

AVOID!!! Shocking company! Ordered and delivery took over two weeks to arrive so meant the items were no longer required. I have now emailed, phoned and submitted my contact details over ten times to get a refund and I never get a response!! Shocking customer and now I’m stuck with a product I don’t need and no way of getting my money back!!

AVOID AT ALL COSTS. AN ABSOLUTE SCAM. Purchased 2 dresses, paid for fast delivery and products arrived 2 weeks later. I requested a refund via email as no option to return otherwise. No response. I will be contacting the ombudsman and trading standards.

I should had checked trustpilot first!!! I ordered a seamless body sharper 12th June paid, the extra £6.00 for fast delivery of 1-3 days. As I require item for Satuday 20th June. It's now 18th June over 3 days. Where is the delivery? Tracking system is ridiculous. Scam indeed!!!

They sent me a really bad bra with poor stitching , holes and threads loose in several places.
Sent photos and they said I would get a refund, weeks later still waiting for it. They never reply to your emails and I have been scammed out of my money.
Do not use the company!!

Order No: #11846. This company is a SCAM. Ordered 3 items and only 1 arrived 28/5/25. The one that arrived looks nothing like the images provided on their website. The other 2 was LOST IN TRANSIT. I have tried to contact Luxxshapers 3 times via email, review and telephone but I haven't got a reply. DO NOT ORDER FROM THIS COMPANY!!

DO NOT ORDER FROM THIS SITE!

If giving no stars was an option that’s what I would have chosen!

Ordered shape wear which has arrived and is too small for me, I have contacted the company 3 times via email, once via social media, tried using their ‘live chat’ and rang the contact number provided and had NO answer with any of them. As a business owner myself, I am appalled at the lack of customer services that this so called company provides.

Take your money elsewhere!

Only just realized this is an awful company to buy from, need to return item, no option on site so emailed. Emailed now 3 times and on social media. Disgusting lack of customer service.
No stars worthy**
Give us our money back.

DON'T BOTHER ORDERING FROM THESE. I waited a very long time for my order which I want to return as its poor quality and too large for me. No reply after 8 emails to their customer support department for return info. They simply ignore you. Terrible in my view.

Nothing wrong with the product, ordered 2 sizes and then there’s no reply when you try an initiate a return . No way to start a return on their site & no reply to numerous emails & Facebook messages - now stuck with 2 items

Made an order - never received it - tried contacting them through email and phone number to no avail. Absolute scam - should be taken down

Would have given no star
Thought was a UK based company . Ordered 3 items received only one
Sent an email and phoned several times but no response . Scammers , scammers ,
Please avoid, wish I had read reviews

Wish I’d read Trustpilot first!! Instead of just reading reviews on their website. I did actually get my order through, but 2 different sizes because I’d just return the other. Easy right? No, you have to email them to arrange a return and I have emailed twice, and no response. Don’t bother! Not even sure I actually like the one I intended to keep tbh, I think it was a case of, it’s better than nothing. But there are better out there.

This company is a scam. I personally received a defective item and requested a refund but they never responded to my emails. They completely ignored me and I wasn't even able to return the faulty item. I lost my money!!!!
Moreover, I have read about many other people who never received their orders at all.
Don't buy from this company, don't waste your money, they can't be trusted.

Reported to Trading Standards
No accounts filed since incorporation d
hence ' compulsory strike out'.

Would give 0 stars - ordered a bodysuit which was completely different to the picture online, shockingly thin quality and huge gaping hole in the gusset rather than the convenient opening advertised.
I returned them at the end of March, received confirmation this was received on 3rd April and I’M STILL WAITING ON A REFUND. The customer service is shocking, no response to emails, online chat is apparently only checked after hours and they don’t answer calls. So I’m still out of pocket with no item either. Would never use again or recommend to anyone

Created a trust pilot account just to report how bad this company is. Returned item unworn with proof of purchase and was completely ghosted by them. Wish I read the reviews before ordering from here.
And just to add items were of very poor quality

The company is a scam pure and simple. I ordered in February yet to receive my order as I write this review two months later. I’ve emailed them and call them multiple times - no response whatsoever. Avoid, Avoid, avoid and learn from others misfortunes and carelessness of not doing adequate research before ordering from these scammers.
They do not worth one star.

I wish 0 review was an option.

They sent 3 items when I paid for 4
I paid next day delivery they sent two weeks late, so I didint need any of them any more.
I emailed 6 times, rang, fb messages, text the mobile number, no reply on any platform. I asked for a refund for all 4 items.
I spoke to citizens advice & trading standard. They said to send the email I had previously sent, as a letter recorded delivery, I did this and they sent it back after they had opened it.
Do not buy anything from them unless you 100% know you will keep as it as they wk t refunds.
The items aren’t actually that bad but all they want is your money and have 0 customer service
My order came to £159 for 4 items and I only received 3 & they wouldn’t return them when they sent them late - stay away

I’ve got a positive experience shopping from this store contrary to what have been by other shoppers. Upon reading past reviews after I had placed my order; I was scared I wasn’t going to receive my order. My order was delivered within 5 working days and it fits perfectly when I tried them on😊😊