Luxxshapers Recenzje 164

Loved the product and i had no issues arranging for a sizing exchange. I emailed them as per their instructions on the website and they responded promptly. My order arrived exactly 5 working days. Would definitely buy again!

My wife loves the shapers! Absolutely brilliant quality!

Like others. Wished I'd seen reviews here. Was dazzled by all the 5 stars on their own website. Independent feedback is shocking. I've had no response to emails. Items were substandard and meant to be waist shapers but only created a bulky silhouette. Ripped off.

Terrible companies one sent one item missing £60 dress abound this company totally scam

Terrible terrible company. Do not use. Take 2 weeks to deliver a priority items (paid extra for quick delivery). Refuse to accept a return as it is a ‘final sale item’ despite no mention of this in their item description or their returns policy

Do Not Buy from this company, I paid for express shipping.

I ordered on the 3rd of June now a week later I still do not have what I paid for and so will be reporting this company as taking money fraudulently.

I have emailed twice with no response

Absolutely appalling company. Do not purchase from them under any circumstances. I so wish I'd read the reviews prior to purchase. The customer service email and telephone number are both unrecognised. I used their online size guide which was useless. The Faja i bought was way to big despite following their guidelines. Now I am completely unable to return it and am down just short of £100. I am reporting them to trading standards. They are rip off merchants 100%. Massive scam.

Here’s a polished and professional version of your Trustpilot review:

I received my order from LuxxShapers on time, and the delivery process was smooth. However, unfortunately, the fit of the product was not suitable for me, so I decided to request a return.

The disappointing part has been the customer service experience. I have tried contacting the team multiple times through both live chat and email regarding my return, but I have not received any response so far.

One of the worst customer service.

This website a scam , I wish I read there reviews first I ordered weeks ago and I have got nothing!!

I bought an item from them because google recommend it. They are a scam. Fake phone number, emails never replied. They violate the consumer right.You can't exchange, return and get hold of them. Luxx shapewear is a scam. They should be arrested, go to their Instagram and see the number of people complaining there.

I wish i verified this fake company before buying, waste of £80 in this hard times.

Items arrived late and were no longer required, I have requested to return the items and receive a refund but I have not had a response from them till date.

Bunch of thieving bastards based in Nigeria. Says it all really. Wished I'd researched this company more thoroughly before I made a purchase. Emailed the "support" email address countless times. Eventually got a response and an address where to return my purchase. Gave details of where they should refund my money...
Still waiting for the money despite many more emails to them again, but absolutely no response from them at all now
Telephone number doesn't work. Avoid at all costs. 😡

DO NOT RECOMMEND

My waist trainer arrived broken. I took it out of the packaging to try on, undone the zip and it instantly came off in my hand.
I have tried contacting for a refund via both the online chat service and via email and have not had any response.
I also tried to do this review on their website but it would not let me.

I wish I had read more reviews before I made the purchase!!

I placed an order with Luxxshapers and the item arrived. Unfortunately it wasn't as I expected and did not fit so I wanted to return it - there was nothing wrong with the actual item it just didn't work for me.
Their website advises that they accept returns but you must contact them so that they can approve the return and they will then provide you with details on how to do this.
I have now emailed them 4 times and tried their live chat on their website but have not received any responses.
I am going to have to put this down to experience but do not want anyone else to lose out.

Deserves zero stars. Order never arrived, customer service email bounces back and live chat ignored me. TOTAL SCAM DO NOT BUY

My e-mails, chats, and contact page messages regarding my exchange are completely ignored. The contact Telephone ( UK number) is also stating incorrect number--. Dead end. I am not sure if I will ever receive any correspondence from Luxx, I have been waiting for 1 week now from the date they received the items back.

Item arrived over stated delivery time and the event I needed it for had passed. I didn’t even try it on when it did arrive.
I want to return it but my emails and Instagram messages are being totally ignored. The phone number on their website is out of service too. Total scam and lied on the website about customer satisfaction being their number 1 priority.

I’d give no stars if possible. Order placed Jan 24, tracking number provided with Evri. Still saying “we’re expecting it” when I look on Evri and it is now March 8. I have emailed twice ….no response.
Shocking and a real waste of my hard earned cash.
DO NOT BUY from this company. Totally disgraceful.

I ordered 1 item but was charged for 2.
The second item was supposed to be a dress, it looked like a poor quality rag.
Do not order from this company.

DO NOT BUY FROM THIS COMPANY I HAVE SENT NUMEROUS EMAILS SPENT HOURS TRYING TO GET THROUGH ON THE PHONE TO TRY AND RETURN MY ITEM THEY DO NOT REPLY AND PHONE IS PERMANENTLY ENGAGED