Luxxshapers Recenzje 164

No working email address, no working landline telephone number, everytime you call, you’re met with a voicemail, but no one calls you back. I’ve spent a £75 on 3 body suits, it states easy returns but no one from the company is getting back to me. I’ve emailed, no response. Not worth the hassle to order from here, they are dodgy.

This company is a load of shit!!! I have sent 4 emails and the contact number is not available!!! It’s a bloody SCAM DO NOT ORDER ANTYHING FROM THIS COMPANY!!!!

I ordered a set of shapeware for a wedding event. I needed it fast so paid for faster delivery (1-3 days). It didn't turn up till the 7th day, £6.99 waisted on delivery. I emailed them asking for a refund on my delivery but yet to have a response. I've called the number on their website a few times but nothing. This company don't seem to want to help their customers. The shapeware is ok but nothing special for the price you pay. Please avoid this company!!

This company is a scam, they don't reply emails o contact you. Once you send the money is impossible to do anything else. Do not use

This is the worst company I’ve ever dealt with. Their website claims to offer easy returns and customer support, but that couldn’t be further from the truth. I’ve been trying to return two items, yet despite multiple attempts, no one has contacted me by phone or email. The whole experience feels like a complete scam.

Please be warned, DO NOT buy from this website. The phone number listed even sounds like a personal landline. I honestly don’t understand how this business is still operating and getting away with deceiving customers, I have lost £100 for 2 items ! they need to be investigated sooner rather than later!!

Do not buy from this company!!! Paid £99 for two dresses. Only one arrived and the quality was so poor that I couldn’t wear it. Emailed several times and got told they’d look into it. (Heard nothing back from subsequent emails.)

Unfortunately, I waited too long and so I couldn’t claim my money back from the bank.
Never heard back from this company so it was clearly a scam.

Absolute con - Please don’t be conned like me!

Placed an order of 2 items, only received one! No live chat, no email response, no phone line (straight to mobile voicemail)
Do NOT buy from this company. Total SCAM
BEWARE BEWARE BEWARE

Order to big so need to return contacted company many times asking how to return with no responce shame as item really good just need smaller size wont use again

Do not use this company. I requested an exchange via email as per their policy and after 4 attempts still no response. I can see from other reviews people having the same problem. Terrible customer service.

Do not buy from this company!!!!! I did the stupid thing and purchased with only reading the website reviews… paid express delivery on an item, guaranteed 1-3 days. Didn’t arrive, gave benefit of doubt because I know post is not always reliable. I contacted company through email, website bots, and rang. No response either time, I was polite. I emailed numerous times and nothing! Phone was a voicemail and no calls returned. I in the end rang my bank who told me that they were set up as a recurring payment!! So good job I checked as the same amount of money was due to go out a week later.. and every week. Absolutely disgusting that they do this to lots of people. AVOID!!!!!!!

Trying to return an unworn item that arrived late and no emails or calls are being answered

I purchased an item which was too big. It has been 3 weeks of numerous emails and telephone messages being left with no response. A terrible company to deal with and the item was substandard too. Do not purchase from them if you can help it

Scam company. Wish I looked at the reviews before ordering! I paid £66.00 back in June and they never sent me my order. It’s now September. I contacted them several times and haven’t had a single response. I raised a dispute with the bank in July and now had a notification that the company is challenging my dispute!! Wrongens!

Item arrived late amd poor quality.
no one is answering to emails or calls !!! Absolutely gutted as lost £50 for something that can not be used... trading standards are informed..

They refused to send me a refund when the item still had the tag on and was not worn. Poor service DO NOT BUY

I ordered an item of shape wear from this company by express delivery. Delivery was promised in 1-3 working days. When no dispatch email came after 48 hours. I tried to contact them first by web chat to which there was no response. Therefore I rang the customer service phone number and got a male voice saying leave a message. So I did asking where my order was? There was no response from the company so after a further 24 hours I called again and got the same male voice. I left a message saying I wanted to cancel the order as it would not arrive in time for my event. Again no response. Whilst away from home at my event I received a dispatch email, and the item was waiting for me at my address on my return home a few days later. I was prepared to keep it for a later date but upon opening the package the item was not as described. It had fixed straps whereas the item in the photograph on the website had removable straps which is why I had ordered it in the first place. I looked up the returns policy and saw that I had to contact customer service so they could approve a return before giving an address to send it to. I emailed customer support and was informed that because the item was a bra I could not return it for " health and safety reasons", but they did refund the express delivery charge. I pointed out that the item was unworn, still in its packaging and the wrong item, and also that if they sent me the wrong item they could not refuse me a return under trading standards rules. There was no response to this message and so I have had to seek a refund through my credit card company.
In summary this company is difficult to contact, does not have a manned telephone line and appears not to obey trading standards rules regarding their obligations.

Absolute scam of a company. I am sure what they are doing is illegal. I purchased some shapewear and when it arrived it was not a great fit so wanted a return. I checked before ordering that there was an option on the website to return which there was - I was very wrong as it turns out and wish I'd have googled the company reviews before purchasing. There's no returns portal but instead an email you have to contact to initiate a return, but they do not answer these emails, I had one reply asking if I wanted an exchange, to which I replied no that I wanted a refund instead and since then have had radio silence. They have ignored multiple requests to provide return shipping details so I can send the item back, and have never got back in touch. So now I am stuck with a garment that I cannot wear and £33 down! Disgusting and I have been in touch with UK trading standards, and recommend everyone else do so also if they've had similar issues. Don't be like me, avoid this company at all costs!

Ordered item with advice of shipping within 3-5 days. 2 weeks later still no item. Went into the website with the order number and says order cannot be found. Tried calling and just goes to a gift gaff voicemail. Tried through the chat with no response to my countless messages. AVOID!!! Currently raising a dispute with the bank.

Item bought wasn't right size. Can't get hold of these no matter how I try. Absolute rip off. Left with item i don't need.

Order arrived. Asked for a refund. No one has responded at all. Super poor customer service and wish I read the reviews before ordering.