I would have given it more stars but two of my orders have been delayed only to be cancelled in the end because of the items being out of stock. So frustrating.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve had a good experience with this company. Often I manage to get things not available locally. Only downside is that sometimes you don’t know if items will get cancelled later however on the plus s... Zobacz więcej
Reakcja na opinię
Alwaays Wana Purchase 120/160 AEd and Have to pay Shipping charges. With good service to Sad Experience paying 35 AEd alwaays as Shipping ((DC) charges. Samia.
Reakcja na opinię
Everything is good and prices are competitive but your delivery charges are way too high and it makes purchasing a little difficult with such high rates, you should work on this somehow. There are goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
North Orange Street 1209, 19801, Wilmington, Zjednoczone Królestwo
- lookfantastic.ae
3,3
Średnia
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bad service and bad everything they…
Bad service and bad everything they charge me money for delivery and my order was more than 2000
7 grudnia 2025
Odpowiedź od Lookfantastic
Hi Mouza,
I appreciate your feedback and am sorry to hear about the poor service and delivery charges. We will investigate this issue to improve our services.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Best regards,
Natalia
I get all the products that I want
I get all the products that I want. Genuine discounted rates. 100 percent satisfied.
3 grudnia 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Loved shopping here
Loved shopping here! Easy ordering, quick delivery, and authentic products. Very happy with my purchase.
7 grudnia 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I ordered 3 items
I ordered 3 item. Received 2 and no news of the 3rd item, which is a Mac lipstick
29 listopada 2025
Odpowiedź od Lookfantastic
Hi Promila,
I regret that you did not receive your complete order.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Best regards,
Natalia
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I missed my beauty box
It breaks my heart because this used to be my absolute favorite app 💔
Ever since you stopped shipping the Beauty Box to my region, the experience hasn’t been the same.
The international website is still way better than the local one 😣
27 października 2025
Odpowiedź od Lookfantastic
Hi Bushra,
I am truly sorry to hear that your experience has been affected since we stopped shipping the Beauty Box to your region. We appreciate your feedback that the international website was better than the local one. We'll take this into consideration.
I have sent you a message via your online account, please take a look at this when you are able to do so.
Best regards,
Natalia
Delivery schedule is very poor
Delivery schedule is very poor and they done mention that you have to pay vat for certain products while ordering
22 listopada 2025
Odpowiedź od Lookfantastic
Hi Tabrez,
I regret that your order was not delivered as expected and that you encountered stock issues after waiting for a sale. We appreciate you bringing to our attention that you found items still for sale while your order was canceled. We'll investigate this situation to improve our processes. Thank you for your feedback.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Best regards,
Natalia
Odpowiedź od Lookfantastic
Hi Saida,
I regret to hear about the issues you experienced with your order and the out-of-stock items. We apologise for the delayed communication and the cancellation of your entire order. We'll review what happened, so we can improve our processes and prevent similar situations in the future. We appreciate your feedback.
I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia
Scamers !!!! I made an order of hair waver tool
I made an order of hair waver tool, instead of it I received a small hair mask k18. When I was complaining, the told me that i need to go to the post office by myself and send it back to them , only after that I will get my money back. Why from their mistake Im loosing my time and money ? In this case they should have send their delivery guy to pick it up from me. They took my money and sent me wrong item and they doesn't want to take any responsibilities. This is insane. They are really Scammers !!! Never buy from them !!!!!
4 grudnia 2025
Opinia niezależna
Odpowiedź od Lookfantastic
Hello Tatiana,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Odpowiedź od Lookfantastic
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Not a good start
Have not received order yet but 80% if my purchase has already been cancelled due to shipping restrictions with no refund issued as yet. Shipping time is slow
28 listopada 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
can get my australian products sent to…
can get my australian products sent to dubai so its a great website and fast delivery
27 lutego 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
My order still didn’t arrived
30 listopada 2025
Odpowiedź od Lookfantastic
Hello Indira,
We regret your order has not arrived. We'll investigate to determine what occurred and how to prevent this from recurring.
A message has now been sent to your account.
Kind regards,
Liam
My parcel arrived too late and having…
My parcel arrived too late and having problems sending it back
21 listopada 2025
Odpowiedź od Lookfantastic
Hello Olivia,
We regret your parcel arrived late, and you're having return issues. We'll investigate so we can improve our service. Thanks for your feedback.
A message has been sent to your account.
Kind regards,
Liam
Didn’t respond to my request I want to…
Didn’t respond to my request I want to cancel the item morphe cloudlight in the shade GOLDEN HOUR ONLY from the order number 727200977
1 grudnia 2025
Odpowiedź od Lookfantastic
Hello Dua,
We regret that your order has not been cancelled. We'll investigate this right away.
Thanks for letting us know, a message has been sent to your account.
Kind regards,
Liam
Lookfantastic has a lot to offer.
I find that Lookfantastic is always keeping up with what’s new and the prices are very competitive.
Love the extra promo codes that are available!
30 listopada 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
35AED FOR DELIVERY IS SO MUCH!!
30 listopada 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Great experience with great offers
30 listopada 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Everything is good and prices are…
Everything is good and prices are competitive but your delivery charges are way too high and it makes purchasing a little difficult with such high rates, you should work on this somehow. There are good ongoing sales but whats the point if so much of the savings are gone in shipping....in my case just one item ☹️☹️
29 listopada 2025
Odpowiedź od Lookfantastic
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.