London Grocery Recenzje 

920
Wynik TrustScore: 2 na 5

1,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They advertised 1 kg of beef jerky for £27.09. I paid £27.09 and received 11 packets at 7.5g!!! I contacted the company 3 times and the the replies I received were evasive and completely unsatisfactor... Zobacz więcej

Oceniono na 1 z 5

I have ordered 3x Ostrich eggs on 17/03/26 and did not receive my order as it was described as deliver in April. After not receiving my order by 17th June I was promised full refund and after some... Zobacz więcej

Oceniono na 1 z 5

Ordered my food and selected my delivery date. Had an email to say order confirmed, heard nothing since. I had no email saying anything about the delivery. Tried calling the 0800 number and it rang to... Zobacz więcej

Oceniono na 5 z 5

I do not usually give review, but I should appreciate very good experience which I have had several time fish and other products from London Grocery! Fresh and lovely taste fish I have bought severa... Zobacz więcej

Informacje dotyczące firmy

  1. Supermarket
  2. Sklep mięsny
  3. Targ ze świeżymi produktami spożywczymi
  4. Sklep z owocami i warzywami
  5. Dostarczanie produktów spożywczych
  6. Targ rybny

Napisane przez firmę

We are an innovative team of food engineers and entrepreneurs, having built London Grocery with the aim to directly and efficiently deliver to the end consumers. From our experiences in produce wholesales, we know that there are dozens of parties involved in the fresh produce supply chain - which increases the risk of contamination due to the high amount of interactions with the produce. In our online grocery operation model, we deliver on demand through daily procurement. That means that we do not keep any stock and can guarantee you freshest quality produce. We select from a wide range of premium quality vegetables, fruits and other essentials from local vegetable wholesales market early in the morning, and deliver it to your doorstep. Company Name: London Grocery Online Ltd. Registered Address: Unit DA2 Sutherland House 43 Sutherland Road London UK E176BU Company Registration no: 13080090 E-mail : info@londongrocery.net


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

920 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(920)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 68

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service

I just love this store- you can shop and get all your needs together with a nice bottle of red from the wine shop. My fav staff member is the French speaking guy who sits in the corner and serves on the till. Friendly, kind and helpful.

5 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

First time ordering from here

First time ordering from here! I was a bit skeptical cause I’d never heard of them but decided to order anyway cause they had a huge selection of imported snacks I’d never be able to buy elsewhere.

I ordered lots of snacks and biscuits from them, they arrived promptly, packaged neatly and with some extras! (Lokum, so lovely)

They didn’t have the big pack chocolate biscuits I ordered but they delivered so many of the same biscuit in smaller packs. Probably more than I ordered which was nice, thank you!! ☺️

27 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Fresh, excellent taste and quality of Fish

I do not usually give review, but I should appreciate very good experience which I have had several time fish and other products from London Grocery! Fresh and lovely taste fish I have bought several times, good packaging and delivery! Their products are fresh, free delivery if you do over £50 shopping, very good and quick response customer service if you need and very professional staff, especially Alp, and very good price!
Thank you for your lovely fresh fish :)
Meraj

7 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

AWFUL. AVOID AT ALL COSTS.

EDIT: They emailed me and tried to BRIBE me with fruit, asking me to remove my review. The absolute balls of them! Needless to say, I still highly discourage any using them.

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AWFUL. AVOID AT ALL COSTS.

I placed an online order with them for a seedless watermelon, red bananas, custard apples, and San Marzano tomatoes.

My order was sent, and then I was informed that they had no red bananas. Not a big deal, but I wasn't given the option for a refund - I was just told "here's a voucher with a few extra £ to make up for it it". What makes it more infuriating is that I would have happily added something else to my order. I even tried to add more before it was sent, but I was bounced between Facebook, to a phone, to an email, by which point it was too late.

So, the order arrives. The tomatoes aren't protected from their freezer packs, so the tomatoes that were touching it all went bruised and mushy. They left out the custard apples too. I email them and get the same response: "I've increased your voucher to make up for it". At this point, I don't really want to order from them again. A refund should be at least OFFERED first.

The next day, I go to eat the seedless watermelon. To no one's shock, it was packed full of seeds. I even sent pictures in my email this time and was told, "they have some seeds". This was packed full of black and white seeds. Every time I've had a seedless watermelon, it was shockingly, seedless! I've seen that sometimes you get a few white seeds, but this was full of black seeds too.

I asked for a refund for all the missing items, and for being sold a normal watermelon in place of a seedless (over £14!). I was told I'd only be getting a refund for the missing items. I since haven't heard from them.

Luckily, I ordered through PayPal. After sending the email exchange as evidence, and waiting a few weeks, PayPal got my money back.

If you take the chance and shop here, use PayPal. My advice is to AVOID this place and shop ANYWHERE else.

24 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Thrilled with my recent fruit order

Thrilled with my recent fruit order! The mangoesteen was simply amazing, reminiscent of the ones I enjoyed in the Philippines. The fruits were fresh and impeccably packaged. Highly satisfied!

20 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Great service from start to finish and…

Great service from start to finish and arrived on time in perfect condition with good wrapping and protection, will definitely use there service again. Yery professional company with amazing customer service support

19 stycznia 2024
Opinia niezależna

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