The luxury dressed crab were the best that I have ever tried and the delivery service is exceptional. The only downside were the North Atlantic cooked prawns. We ordered them in the summer of 2024 and... Zobacz więcej
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Service and communication was excellent. Quality of products were mixed. Very good was: Scallops, sea urchin, squid and amaebi. Not as good quality were sashimi grade salmon, hamachi and tuna.
Reakcja na opinię
Absolutely love this place! They sell the best tasting lobsters and lobster tails! Honestly beautiful cant wait to order more. Also the crab legs are lovely Thank you for amazing tasting fish! 10/10... Zobacz więcej
I have ordered from this company before some time ago and have always been happy. My last order of sardines was fantastic and will be ordering again soon.
Informacje dotyczące firmy
Napisane przez firmę
The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.
Dane kontaktowe
Henley Business Park, GU3 2DX, Guildford, Zjednoczone Królestwo
- 01428 687768
- customerteam@thefishsociety.co.uk
- www.thefishsociety.co.uk
3,9
Dobra
611 recenzji
Odpowiada na 22% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fabulous fish at competitive prices…
Fabulous fish at competitive prices with super fast delivery, highly recommended.
13 kwietnia 2026
Deliver on time helpful polite and sell…
Deliver on time helpful polite and sell fish you cant always get elsewhere good company
13 kwietnia 2026
Delivery always on time
13 kwietnia 2026
The luxury dressed crab were the best…
The luxury dressed crab were the best that I have ever tried and the delivery service is exceptional. The only downside were the North Atlantic cooked prawns. We ordered them in the summer of 2024 and the flavour was amazing. This time they had very little flavour and the prawns were not as firm as they were last time. I am not sure whether this is a seasonal difference or whether the cooking process has changed.
10 kwietnia 2026
Excellent service
Excellent service. Prompt delivery. Packaging marvellous - food arrived completely frozen.
This was a birthday gift and the recipients were delighted with the quality of the fish.
9 kwietnia 2026
The FISH SOCIETY is keeping this 84y.o
The FISH SOCIETY is keeping this 84y.o. Widow alive&happy in Chichester. Thank you, Mrs. T.
15 kwietnia 2026
Odpowiedź od The Fish Society
Hello Jane,
Having reviewed your order history, I can see that the one-month free membership was selected during your order in December in order to receive the associated discounts. As this is an option that must be actively chosen at checkout, it would not have been applied automatically.
When the membership renewed in January, you contacted us requesting cancellation and indicated that you would consider raising the matter with Trading Standards if it was not resolved. We cancelled your membership promptly at that time in January.
Given that the membership was selected during the ordering process and was cancelled immediately upon your request, I am unclear as to the basis for your concern. However, if there is anything further you would like us to review, please let me know.
-The Fish Society
Always had a good experience ordering…
Always had a good experience ordering fish from the Fish Society. Love their prawns and crab claws….and oysters !
15 kwietnia 2026
I have ordered from this company before…
I have ordered from this company before some time ago and have always been happy. My last order of sardines was fantastic and will be ordering again soon.
11 kwietnia 2026
Package did not arrive
Package did not arrive. No communication from seller or courier that item was undeliverable and had to contact seller myself to ask what was going on.
8 kwietnia 2026
Odpowiedź od The Fish Society
Hello,
Thank you for your feedback.
Unfortunatly we were unaware of the damage your parcel had sustained in transit. If you haven't already, please email our team at customerteam@thefishsociety.co.uk, and we will endeavour to set this right.
-The Fish Society
Absolutely love this place
Absolutely love this place! They sell the best tasting lobsters and lobster tails! Honestly beautiful cant wait to order more. Also the crab legs are lovely
Thank you for amazing tasting fish!
10/10
27 marca 2026
Opinia niezależna
kept in the loop from start to…
kept in the loop from start to finish.courier service excellent.
2 kwietnia 2026
Very good value for money
I purchased 3 lobsters, Snow crab legs and octopus tentacles. All of the seafood was very fresh and very tasty. Will be buying aging inhalers already recommended to others i know love seafood.
4 kwietnia 2026
V good service, quality of products mixed
Service and communication was excellent. Quality of products were mixed.
Very good was: Scallops, sea urchin, squid and amaebi. Not as good quality were sashimi grade salmon, hamachi and tuna.
1 kwietnia 2026
Odpowiedź od The Fish Society
Hello,
Thank you very much for taking the time to leave such detailed feedback, we really appreciate your kind comments about our service and communication, and we’re pleased to hear you enjoyed the scallops, sea urchin, squid and amaebi.
We’re sorry to hear that the sashimi-grade salmon, hamachi and tuna did not meet the same standard on this occasion. Consistency across all products is very important to us, so it’s genuinely helpful to know when something hasn’t been quite right.
If you’re able to share a little more detail about what you found disappointing, for example, flavour, texture, or appearance, it would help us investigate further with our quality team and suppliers. We take all feedback seriously and use it to maintain and improve our standards.
Thank you again for your balanced and constructive review. We hope to have the opportunity to provide you with a consistently excellent experience next time.
-The Fish Society
Perfect fish
As usual, the best if the best quality fish . Each time I discover new fish and it is so delicious. Thank you for providing the perfect fish. 🐟👏
31 marca 2026
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