Ordered an item on 23rd April and they told me on May 7th after me emailing them they would send me a refund and after 10 emails I still haven’t received it so I have opened a dispute with my bank... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered my food and selected my delivery date. Had an email to say order confirmed, heard nothing since. I had no email saying anything about the delivery. Tried calling the 0800 number and it rang to... Zobacz więcej
I do not usually give review, but I should appreciate very good experience which I have had several time fish and other products from London Grocery! Fresh and lovely taste fish I have bought severa... Zobacz więcej
The day I chose for my order of fish came and went so I messaged customer services. No reply so I sent some-more emails, still no response. Then completely out of the blue the next day my order arrive... Zobacz więcej
Informacje dotyczące firmy
- Supermarket
- Sklep mięsny
- Targ ze świeżymi produktami spożywczymi
- Sklep z owocami i warzywami
- Dostarczanie produktów spożywczych
- Targ rybny
Napisane przez firmę
We are an innovative team of food engineers and entrepreneurs, having built London Grocery with the aim to directly and efficiently deliver to the end consumers. From our experiences in produce wholesales, we know that there are dozens of parties involved in the fresh produce supply chain - which increases the risk of contamination due to the high amount of interactions with the produce. In our online grocery operation model, we deliver on demand through daily procurement. That means that we do not keep any stock and can guarantee you freshest quality produce. We select from a wide range of premium quality vegetables, fruits and other essentials from local vegetable wholesales market early in the morning, and deliver it to your doorstep. Company Name: London Grocery Online Ltd. Registered Address: Unit DA2 Sutherland House 43 Sutherland Road London UK E176BU Company Registration no: 13080090 E-mail : info@londongrocery.net
Dane kontaktowe
Unit DA2 Sutherland House 43 Sutherland Road London UK , E176BU, London, Zjednoczone Królestwo
- 0800 047 8070
- info@londongrocery.net
- londongrocery.net
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My fresh quality products
I buy often from London Groceries. Products are always fresh and good quality.
I had an issue with my order this time and the company sorted it promptly.
Thank you again for being great.
Despite a hiccup with my delivery
Despite a hiccup with my delivery, it was sorted out brilliantly and I can’t praise London Grocery staff enough. A big well done to all and yes I will definitely be ordering more from them again. I obviously recommend them in a big way.
Order delivered 4 days late and after…
Order delivered 4 days late and after the event it was intended for, given reason the usual ‘delay due to a supply chain issue’. Bad communication, customer service showed no interest in my delivery problem, 0800 number for voicemail only, WhatsApp no response, email slow, arrogant and condescending response. Product that was supposed to be fresh was frozen and arrived half-thawed. Reviews in their website deceivingly all 5* but real reviews in Trustpilot are not so great. Will not use again and would advise anybody to avoid London Grocery.
Very professional company,
Very professional company,
Excellent food
Prime quality
Very good communication e
Delivery,
All from this company
PERFECT
Thank you
Lambs brains delivered on Tupperware…
Lambs brains delivered on Tupperware lid in cling film not even a closed tub ON A LID WRAPPED WITH CLING FILM, cross contamination from chicken hearts so had to throw away £15 wasted never again!
Normally I would give them a higher…
Normally I would give them a higher score but recently they have not been to normal standards don’t no what is going on with there orders but keep getting them wrong
I've paid £130 for half baby lamb
I've paid £130 for half baby lamb, and they sent me some ribs. When I contacted them about the issue they answered something like: "Well, lambs have ribs, enjoy your order." Totally scam.
Issue with supply chain
Unfortunately my fresh order of cocoa pods was not delivered on time, the reason given was due to an issue with supply chain. I am still currently waiting for an update on delivery time.
They want me to review something I…
They want me to review something I never received, however the website itself is I don't know, very quick to charge me money but taking the mick to refund it but yeah, cba using them again.
Good communication
The meat is high quality and delicious…
The meat is high quality and delicious . Expensive but it worth.
Couldn’t dispatch my order on the…
Couldn’t dispatch my order on the promised day, didn’t share any timeline expectations on when they could ship and then went quiet. I hope I’ll be able to at least get my money back. It’s the first and the last time I’m using this.
Avoid Avoid Avoid
24hr delivery, marked as despatched then told it’s not despatched and they will get it there when they can!
Absolutely shocking customer service I will never use again!
A fantastic service from start to…
A fantastic service from start to finish. The managed to send us a load of glass Jared pickles that we struggle to get up here on the Isle of Islay. They arrived without a single breakage due to the absolutely brilliant packing they used. I can highly recommend this company.
Best quality mangosteens and excellent customer service
It’s quite difficult to find an online shop selling good quality exotic fruits. And this seller is outstanding! I have ordered mangosteens six times from them. The delivery always on time, well packaged and all items were in excellent condition. Only this time I contacted the customer service for something wrong shipped, they replied very friendly and offered the replacement quickly! I was very happy and definitely glad to be a regular customer!
Great delivered on time as scheduled.
Fast delivery
Fast delivery, polite drivers and great price. Can’t ask for more :)
AMAZING SERVICE & UPDATES
I was emailed constantly and kept in the loop with my order. It was packaged really well and the soursops are divine. They taste amazing! I will be continuing to order from this company after the great experience I’ve had with them 😃
Products as advertised
Products as advertised; fresh and neat.
Good customer service. Service and delivery system always on point.
Doświadczenie Trustpilot
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