Limeandlou Recenzje 

3101
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a Music Memories Custom Canvas for our wedding anniversary and mistakenly put another item in my cart. The team reached out to inquire about the item and fixed my error right away. The Canva... Zobacz więcej

Oceniono na 4 z 5

The shopping is easy but you have to wait for a couple days to see what your order looks like. If I could see what the order looks like at the time of my request I would be far more likely to add add... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lime & Lou is great, their designs are fun, unique, and thoughtful -- they make amazing custom gifts. Their customer service is also incredibly helpful. When I had a question about my order, they were... Zobacz więcej

Oceniono na 5 z 5

I was pleasantly surprised by not only the quality of the artwork but at the customer service I received on the back end. They dealt with an issue I had promptly and were professional and accommodatin... Zobacz więcej

Informacje dotyczące firmy

  1. Dekoracje i architektura wnętrz
  2. Sklep z plakatami
  3. Sklep z tapetami

Napisane przez firmę

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(3101)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 686

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I wanted to see a sample of what my…

I wanted to see a sample of what my photo in watercolor would look like-the customer service team was very helpful and assured me once submitting if I was not happy with the “sample they would provide” that they would fully refund me and cancel my order. The sample ended up surpassing my expectation so I went through with ordering! Customer service team was stellar and I highly recommend.

16 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to hear that our customer service team was able to assist you with your watercolor sample! It's wonderful that the sample exceeded your expectations. We truly appreciate your kind words and recommendation.

Lime & Lou Team

Oceniono na 5 z 5

First Time Using Lime and Lou

This was my first time using Lime and Lou and they did not disappoint. When I received the Father’s Day gift for my husband, I teared up because it came out so beautiful. Highly recommend Lime and Lou if you’re seeking the perfect keepsake.

17 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so incredibly happy to hear that your first experience with us was so positive! It warms our hearts to know that the Father's Day gift brought such a beautiful reaction. We truly appreciate your recommendation!

Lime & Lou Team

Oceniono na 5 z 5

Great product

Great product, great communication and my husband loved his gift. 5 stars

5 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to hear that you and your husband loved the gift and appreciated our communication! Thank you for your wonderful feedback.

Lime & Lou Team

Oceniono na 1 z 5

After paying for expedited shipping

After paying for expedited shipping, the item did not arrive on time without even a notice that it had been delayed.

12 czerwca 2026
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Bobbye,

I’m sorry to read your review. I can understand how disappointing this must have been, especially when you paid for expedited shipping and were counting on the order arriving on time.

I looked into your order and can see that it was delayed on our side during processing. Unfortunately, it slipped through our normal follow-up process as well, which meant you didn't receive the update you should have received. That's not the experience I want for any customer.

I've reached out to you personally by email so I can help further and make this right. I hope to hear from you soon.

Kind regards,
Thijs - Lime&Lou Customer Service

Oceniono na 5 z 5

Amazing customer service

I ordered a picture of my husband and our son for Father’s Day. When I received the proof my husband looked perfect, but my son was “off”. I emailed back explaining that I could have been more critical than normal because my son had passed away a few weeks prior, but there was something not quite right. I received an email back expressing their condolences and saying they would give it another try because they knew it was a special piece and wanted me to be happy. Well, a few hours later I had a new proof and it was perfect. I would highly recommend this company.

11 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are truly touched by your kind words and are deeply sorry for your loss. We are honored that you chose us to create such a meaningful piece, and we are so glad we could ultimately deliver a perfect tribute for your family. Your satisfaction means the world to us.

Lime & Lou Team

Oceniono na 1 z 5

item came damaged and not of high…

item came damaged and not of high quality. No one answers emails or is interested in having a conversation to remedy any of this. I would not order from this company.

8 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Kevin,

I’m sorry to read your review.

It's disappointing to hear that the quality of the item didn't meet your expectations and that the product arrived damaged, especially as it was intended as a Mother's Day gift.

After reviewing your case, I was able to locate your order and have reached out to you directly by email. My team had previously contacted you to gather a bit more information so we could properly investigate the issue, but it's possible that message was missed.

I'd still very much like the opportunity to make this right, and I'll personally be following up with you to help resolve the matter.

Kind regards,

Thijs
Lime&Lou Customer Service

Oceniono na 5 z 5

LimeandLou have terrific gifts

LimeandLou have terrific gifts. We purchased one for a gift for friends and we love it.

It arrived securely packaged and because of that was not damaged in any way in the delivery. Also, it was exactly as we had asked, wording and all.

We highly recommend LimeandLou.

Thank you.

8 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so delighted to hear that you love your gift and that it arrived safely! It's wonderful to know that everything was exactly as you requested. Thank you for your kind recommendation!

Lime & Lou Team

Oceniono na 5 z 5

Highly recommend

Wow, what an amazing company, in a world where customer service can be a little hit or miss, finding Lime & Lou has been very refreshing. From the actual product, to speed of delivery and perfect communication, I couldn't recommend this company enough.

5 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so incredibly happy to hear that you had such a refreshing experience with us! We truly appreciate your kind words about our product, delivery, and communication.

Lime & Lou Team

Oceniono na 5 z 5

Giving a 10 out of 10

The site is easy to maneuver and the customer service is great, they answered all my questions and in a timely manner.
The pictures turned out amazing. My wife was so happy and impressed with them. We will definitely be doing more.

6 czerwca 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We're so glad you found our site easy to use and that our customer service was helpful! It's wonderful to hear your pictures turned out amazing and impressed your wife. We look forward to your next visit!

Lime & Lou Team

Oceniono na 5 z 5

This company has taken the time and effort to make their customers happy with their purchase!

This company has been absolutely amazing to work with. They were polite and understanding as I made multiple changes to alter the picture and make it how I envisioned it. Five stars to the customer service team who worked with me to make a wonderful product that I will cherish in my home.

4 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so pleased our team could help bring your vision to life. We appreciate your kind words and are glad you love your product!

Lime & Lou Team

Oceniono na 5 z 5

Thank you!

Easy to use website to place my order and prompt, responsive and helpful customer service!

5 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're glad you found our website easy to use and our service helpful! Thank you.

Lime & Lou Team

Oceniono na 5 z 5

I order a print out of our wedding vows…

I order a print out of our wedding vows with a wedding picture and it’s beyond perfect. I also love the quick response I received any time I had a question. I highly recommend Lime&Lou.

4 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy you love your wedding vows print! We appreciate your kind words and recommendation.

Lime & Lou Team

Oceniono na 5 z 5

Great Company!

We had an outstanding experience and even better customer service. Great company and great products!!

3 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so glad you had an outstanding experience with our products and customer service. Thank you for your kind words!

Lime & Lou Team

Oceniono na 5 z 5

I highly recommend Limeandlou to anyone…

I highly recommend Limeandlou to anyone who wants to give or receive a very personal and heartfelt gift. They were so kind and were very accommodating with my requests with my order. I changed it 3 times!! They made sure I was satisfied with my purchase before they sent it. The artists are very talented as well. I can't wait to receive my purchase and hang it on my wall!! There are many styles to choose from as well. Great company! Go and buy your personalized gift now!

2 czerwca 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to hear you had such a wonderful experience with us! It was our pleasure to accommodate your requests and ensure your satisfaction. We appreciate your kind words about our artists and look forward to you enjoying your personalized gift. Thank you for recommending us!

Lime & Lou Team

Oceniono na 5 z 5

Excellent customer service

Excellent customer service: I had a photo done and I was not happy with the result. LimeandLou contacted me right away and had the image redone to my specifications at no charge to me. I am extremely happy with the end result.

22 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're so glad we could address your concerns and re-do the image to your satisfaction. Your happiness with the final result means a lot to us.

Lime & Lou Team

Oceniono na 5 z 5

Our 31st Anniversary!

My husband, Ken, bought me a medium acrylic of one of our wedding songs for our 31st anniversary which I received today. I woke up this morning to coffee & him playing our song. As we talked over coffee I looked over at a piece of art I did not recognize and saw it was an album of the very song playing! It was a fantastic surprise! I absolutely love, love, love it!!! I just now purchased our other song, (we had two), for his father’s day gift! Can’t wait to have them on our family wall, side-by-side! They look classy and give a modern look to a nostalgic time for us!
Great idea! He did good! XOXO
Thank you to Lime & Lou!
Jill G.

28 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

We are so happy to hear about your wonderful anniversary surprise and how much you love the acrylic art! It sounds like a truly special moment. We are thrilled you chose us to help celebrate your memories. We appreciate your kind words and look forward to seeing the pieces together on your family wall!

Lime & Lou Team

Oceniono na 1 z 5

Horrible

Horrible! This company is absolutely terrible and I urge anyone who reads this in the strongest way possible to never give them a dime of your hard earned money. I ordered a gift for my first wedding anniversary and paid for expedited urgent shipping to ensure that the gift would be delivered in advance of when it was needed. The product did not ship until the expected delivery date and subsequently did not arrive in time for my wedding anniversary. I reached out multiple times from the date of purchase to the date that it was supposed to be delivered and only received one email in response stating that the product was being processed and that it would be delivered by the expected date. flat out lies these people do not care. I have requested that I be compensated for this abhorrent customer service experience however I do not expect very much from these people. I’m sure they’ll offer to refund me the difference in shipping cost however that doesn’t change the fact that I wasted $200 on the product from this company that $15 isn’t going to put the thoughtful custom gift that I wanted to present to my wife on her anniversary nor is it going to change my opinion on this company and the fact that they absolutely suck. if they have any moral scruples whatsoever they will refund me the complete cost of my purchase seeing as though their lack of service completely negates my ability to deliver this product as the gift that it was intended to be for the day that I required it. At this point, regardless of how it shakes out, I will never purchase anything from this company again, and I strongly urge you to not waste your time and money as I did.

Update June 1: customer service reached out and offered to provide free shipping along with a 50% discount on the purchase of the product

That’s all well and great but
one: it’s too late. My anniversary has passed. The gift is far less meaningful than it should have been.

Two: they wrote the wrong thing on the item. The item was supposed to say simply “our song” what they put was: “our wedding song“
This would’ve been fine if this was our wedding song, but it wasn’t it. It’s just a meaningful song between the two of us not really useful as a wedding song so we didn’t go with it as our wedding song.

So to recap, bad communication with the company didn’t ship on time and they screwed up the entire order. This company is terrible.

27 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Brendan,

I’m sorry to read your review.

I completely agree that your order should have shipped sooner, especially after you paid for expedited shipping. Looking at the timeline, it was delayed in production and that's on us.

I can also see that our communication wasn't where it should have been. You reached out several times looking for updates, and you deserved clearer information than what you received.

I've personally reviewed your case and I'll be reaching out privately to help resolve this. I know that being a couple of days late doesn't change the fact that it missed an important occasion, and I'm genuinely sorry for that.

Kind regards,
Thijs - Lime&Lou Customer Service

Oceniono na 3 z 5

promo code didn't come up when time to…

promo code didn't come up when time to pay

28 maja 2026
Logo Limeandlou

Odpowiedź od Limeandlou

Hi Me,

I’m sorry to read your review.

It looks like the discount code wasn't added during checkout. Unfortunately, promo codes need to be entered manually before payment is completed.

No worries though, I'll reach out to you privately and help get this sorted out.

Kind regards,
Thijs - Lime&Lou Customer Service

Oceniono na 5 z 5

Great quality

Great quality, craftsmanship, and excellent customer service. Product is exactly as advertised. Definitely recommend this to anyone and I will certainly order from them again.

25 maja 2026
Opinia niezależna
Logo Limeandlou

Odpowiedź od Limeandlou

We're so happy to hear you love our product and service! We truly appreciate your kind words and recommendation.

Lime & Lou Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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