I ordered a Music Memories Custom Canvas for our wedding anniversary and mistakenly put another item in my cart. The team reached out to inquire about the item and fixed my error right away. The Canva... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shopping is easy but you have to wait for a couple days to see what your order looks like. If I could see what the order looks like at the time of my request I would be far more likely to add add... Zobacz więcej
Reakcja na opinię
Lime & Lou is great, their designs are fun, unique, and thoughtful -- they make amazing custom gifts. Their customer service is also incredibly helpful. When I had a question about my order, they were... Zobacz więcej
I was pleasantly surprised by not only the quality of the artwork but at the customer service I received on the back end. They dealt with an issue I had promptly and were professional and accommodatin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!
Dane kontaktowe
Stany Zjednoczone
- limeandlou.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bad Customer Service
I placed an order June 24 and it was due to ship on July 2 for arrival of an anniversary gift on July 10. As of today July 7 it still has not moved. This will not make my date. I am so disappointed. The CS response has been horrible and will never order from this company again.

Odpowiedź od Limeandlou
If I could give 100 stars I would
I was so pleased with the sketch I got for my husband to celebrate Father’s Day. The quality of the sketch was perfect as was the framing.
Capturing Memories in Vibrant Color
Watercolor Dream Custom Painting Poster Print: This transformation of a simple iPhone photo into a stunning piece of fine art is truly remarkable. It’s an absolute showstopper!
Initially, I was a bit skeptical about how my photo would translate into a watercolor style. However, the process was incredibly easy and hassle-free.
The artist/seller promptly provided a digital proof within 48 hours, which gave me complete peace of mind.
They even adjusted the background vibrance slightly based on my notes before printing, ensuring that the final product met my expectations.
Upon receiving the poster (securely rolled in a heavy-duty tube), I was astounded by the execution.
This isn’t your ordinary shiny, flimsy poster paper. It’s printed on a thick, heavyweight matte stock with a subtle texture that closely resembles real watercolor paper. This gives the print a premium, high-end museum feel.
The blending is absolutely gorgeous. It perfectly captures the fluid, translucent look of authentic watercolor paint, with beautiful bleeds and splatters around the edges that make it appear hand-painted rather than digitally filtered.
If you’re considering gifting this artwork, it’s advisable to order it a few weeks in advance to allow ample time for the digital proofing process. It makes for an incredible anniversary, wedding, or memorial gift! Thank you for your exceptional artwork.
Great decor pieces!
I have ordered 4 of these pop art canvases for my family. Everyone loves them, and we get a ton of compliments. What a great way to add some fun with personalized decor! I highly recommend!
Unique gift, quality product!
Came across their ad on Facebook and loved what they do. Sent in a photo and they quickly sent back a 'proof' for me to approve or not. I loved that they did this. There were some areas I asked them to tweak and they were so great to deal with, friendly and understanding (I was being picky I think) and open to whatever I asked. I really can't compare their customer service to any other company I've ever dealt with, they went above and beyond to get it right for me. Do not hesitate to order from them, great company, fantastic product. So impressed.
I was offered a 15% discount
I was offered a 15% discount. When I went to check out, it said it was expired so I didn’t get my 15% discount.

Odpowiedź od Limeandlou
Said it was estimated for june 29th to…
Said it was estimated for june 29th to be delivered and the tracking order doesn’t even say it has been made yet.

Odpowiedź od Limeandlou
Loved how our photo turned out
Loved how our photo turned out, looks great! We are already planning for an anniversary mosaic for my in-laws and another piece of wall art of our kids!

Odpowiedź od Limeandlou
Poor, blurry quality at a premium price
I purchased one of the acrylic song lyric CD things. Saw so many positive reviews and was SO shocked at how poor quality the product I received was. Blurry, difficult to read, looked like it was printed on an office printer low on ink. Reached out to customer support who requested images. After sending them, my support case was immediately closed with no resolution.
This was an embarrassingly low quality gift to give my husband on our anniversary - especially considering the high cost.
Would not recommend ordering any products from them based solely on the low quality results.

Odpowiedź od Limeandlou
Wow. just...wow
50th wedding anniversary coming up, it has to be right. I came across Lime&Lou on a random Google present search. Picture problem; no digital to uopload. No negative to scan and send. I took a photo of a 50 year old photo, sent and hoped. The Customer Service with quick and accurate info got me though it, the Artists did several drawing revisions to meet my eye and Shipping got it out, all in a few days. Wrapped in 50th anniversary paper, she was stunned on realizing what it was. It's painless. Do it. Lime&Lou. You won't regret it.

Odpowiedź od Limeandlou
Very disappointed
I used limeandlou for my first anniversary gift. I was given an image to approve before going to print. I made several requests to get the image as close as possible, but the end result wasn’t perfect but good enough. Clearly they probably use AI to generate. The next year I decided to use them again for our wedding song except this time the confirmation email didn’t come in a timely manner. So I emailed and was told the order was received. I asked for an image to approve and it was sent. I immediately notified an error so I promptly brought it to their attention. I was told it was too late. I was baffled because I hadn’t approved anything and I immediately brought it to their attention. Their solution was for me to order the same item again and receive a small discount. No accountability! Just a sorry, pay us more and cross your fingers we get it right this time. Do they even understand how important these personalized gifts are? In my opinion this was poor costumer service. I will not spent another penny with them. I bought my wife another anniversary gift elsewhere and trashed the item I received. I do not recommend using them.
Update: I was contacted by Lime & Lou and they made things a little better as the damage was already done. I changed my rating from 1 to 3 stars just for them trying.

Odpowiedź od Limeandlou
Beyond satisfied
Beyond satisfied. The customer service was responsive and professional.

Odpowiedź od Limeandlou
Dishonest shipping quotes
This company quoted delivery of 6/19 for an order placed on 6/10. The gift was for Father's Day. To-date, 6/25, the order still has not even shipped. There's no one to speak with and my online inquiries receive an automated response. I would highly discourage anyone from ordering from this company - especially if you have a deadline as their shipping quotes are highly inaccurate.

Odpowiedź od Limeandlou
Wonderful Experience in All Aspects
Shipping was fast and everything was well-protected. I loved having a preview of my design to approve before it was finalized. The picture looked so much like the original, but with a cool cartoon-like twist. Best of all, my boyfriend loved the gift because it is unique.

Odpowiedź od Limeandlou
My order arrived on time and the…
My order arrived on time and the product was even better than anticipated. The team at Lime and Lou is prompt and professional. I will definitely be a return customer!

Odpowiedź od Limeandlou
I found this company’s products and customer service to be outstanding!!
I found this company’s customer service to be very responsive and completely focused on the customers experience. I ordered a very special gift and I made a mistake on the date. They sent me exactly what I ordered and when I realized that I had made the date mistake, they worked above and beyond to get my order corrected and sent out quickly. I highly recommend this company! It’s so nice to see a company who actually goes above and beyond to care about their customers.
Thank you for making what we hope to be an heirloom for our family.

Odpowiedź od Limeandlou
A perfect company
I found this company one day on Instagram. Intrigued, I purchased a gift for my wife for Mother's Day. It came out so absolutely beautiful and perfect, that I purchased a gift for my father for this Father's Day. What an absolutely phenomenal company. I love everything I've received so far!

Odpowiedź od Limeandlou
Great experience from ordering
Great experience from ordering, to review of the painting, to final receipt of the product.

Odpowiedź od Limeandlou
We are very pleased with Limeandlou
We are very pleased with Limeandlou. They will go above and beyond to make sure everything is satisfactory. They get your approval of artwork before they send it out. Great customer service. BB

Odpowiedź od Limeandlou
Absolutely Perfect
I was so surprised at how wonderful the picture turned out. I had to make a couple adjustments & both times they made them so quickly & to my liking. My girlfriend will be so happy when she sees it.

Odpowiedź od Limeandlou
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







