Excellent service from day one until completion of repairs. Chloe was our handler and made sure everything was clear. Well done.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Zobacz więcej
Reakcja na opinię
Chloe, helpful, patient and thorough. My only criticism the inevitable phone delay before getting through! I thought afterwards that it would be helpful to have a message whilst waiting to connec... Zobacz więcej
Reakcja na opinię
Mollie Wright made what could have been a tedious and irksome process following a collision yesterday a pleasant and productive experience. She listened to my comments and where necessary asked me t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Ubezpieczenia wypadkowe
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Usługi prawne
O Lemonaid Motor Legal Ltd
Napisane przez firmę
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Napisane przez firmę
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Dane kontaktowe
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Zjednoczone Królestwo
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kerryanne
Kerryanne, was fantastic. Was really good help and talked me through the whole process.
17 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Bruce,
What a lovely review! We are thrilled to hear Kerryanne provided you with all the help and reassurance you needed.
Thank you, Lemonaid Motor Legal Ltd.
Waste of time
Waste of time, can’t believe price I’m paying for Insurance to get this kind of service ! No fault claim 4 weeks ago still no replacement vehicle! They also like to swear before putting the phone down.
13 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hello,
We have requested some further information from you to be able to locate your claim details and then we will be in contact with you.
Thank you, Lemonaid Motor Legal Ltd.
Flawless service
I've just been involved in a non fault rta.
Needless to say I wasn't in the greatest headspace.
After phoning lemonaid., and talking to Mollie Wright things seem a bit better now. She was patient with me went through everything that happened like a true professional. She got the repair ball rolling. Thank you lemonaid and Mollie.
12 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Darren,
What a lovely review!
We understand how worrying and daunting being involved in a road traffic accident is, so it is great to hear that Mollie looked after you and your claim with the 5* service you deserve.
Thank you, Lemonaid Motor Legal Ltd.
Fantastic Service
Great service.....made a worrying time easier with empathic friendly service to sort out the claim efficiently.
2 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Dave,
Thank you for taking the time to share your experience with us! We are pleased to hear that the team were able to support you at such a stressful and worrying time!
Lemonaid Motor Legal Ltd.
The call handler was kind and courteous…
The call handler was kind and courteous and very clear about what was expected of me.
11 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Nathan,
Thank you for your feedback. We’re delighted to hear that our call handler was kind, courteous, and clear in explaining everything. Providing helpful and supportive service is very important to us, so it’s wonderful to know this was your experience. We appreciate you taking the time to share your thoughts.
Lemonaid Motor Legal Ltd.
Excellent service from start to finish
Excellent service from start to finish. They kept me informed every step of the way, from organising repairs, and a replacement vehicle which enabled me to continue working. Thank you.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Julian,
Thank you for your feedback. We’re pleased to hear that you were happy with the service and that the replacement vehicle helped you stay on the road. Keeping our customers informed and making the repair process as smooth as possible is always our priority. We appreciate your feedback and your trust in us.
Lemonaid Motor Legal Ltd.
Oh all good and kept well updated all…
Oh all good and kept well updated all the way through
9 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Craig,
We’re pleased to hear everything went smoothly and that you felt well updated throughout the process. Keeping our customers informed is important to us, so it’s great to know it made a difference
Thank you, Lemonaid Motor Legal Ltd.
Great experience with my car involved…
Great experience with my car involved in a non fault accident. Definitely recommend to my family and friends.
6 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi James,
Thank you for the review! We’re glad we could make a stressful non-fault accident experience a smooth one for you.
Lemonaid Motor Legal Ltd.
Amazing Experience
This company has been absolutely amazing and they have provided an excellent exceptional service and have been by my side from the moment I reported my accident to the moment I picked up my car and it’s looks and feel better then before I would fully recommend them to everyone
4 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Fazan,
Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear about your experience and that you felt supported every step of the way. Knowing that your vehicle looks and feels even better than before means a great deal to our whole team.
Lemonaid Motor Legal Ltd.
Great service from Mollie
Mollie was very friendly and supportive. She answered any questions I had quickly and passed me on to the relevant department.
2 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Paul,
Thank you for taking the time to leave Mollie this lovely review!
She will be thrilled to hear that she provided you with a friendly and efficient service.
Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Iris,
Thank you for taking the time to leave this review, we are pleased hear Mollie provided you with a helpful and professional service.
Lemonaid Motor Legal Ltd.
After a stressful morning and an…
After a stressful morning and an accident that was not my fault. Lizzie who handled my claim was so patient and so helpful she made a stressful time a lot easier, was nice to speak to a friendly member of staff. Lizzie is a fantastic member of staff
2 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Customer,
Thank you for taking the time to share your experience with us.
We are please to hear Lizzie provided you with the 5* service you deserve whilst reporting your claim to us.
Lemonaid Motor Legal Ltd.
Lizzie was fantastic in dealing with my…
Lizzie was fantastic in dealing with my claim at a stressful time for me.
An asset to your company
Lawrence
2 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Lawrence,
Thank you for this lovely review, Lizzie will be thrilled to hear she was able to support you through this stressful time!
Lemonaid Motor Legal Ltd.
Great service as always Kerryanne was…
Great service as always Kerryanne was very helpful in my case .
27 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Alvi,
Thank you for taking the time to leave this lovely review for Kerryanne, it will make her day to know she provided you with the great service you deserve.
Lemonaid Motor Legal Ltd.
Handled with a high level of…
Handled with a high level of professionalism.
26 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Wes,
Thank you for taking the time to share your experience with the team.
We are thrilled to hear that you were provided the 5* service you deserve.
Lemonaid Motor Legal Ltd.
Prompt
Prompt, courteous and pleasant
Explained everything very well
23 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi P Evans,
Thank you for sharing your experience with us!
We are thrilled to hear the service you were provided was prompt and professional.
Lemonaid Motor Legal Ltd.
Excellent work 👍
Lemonade is a very good easy going company to deal with. I spoke with Millie and she was very helpful and professional. She walked me through everything to get my problem solved, am very happy excellent service 👍 and call wait times were near to nothing 👍
22 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Dee,
Thank you for this lovely feedback!
It will make Millie's day to know she provided you with the excellent service you deserve!
Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi James,
Thank you taking the time to share your experience with Millie,
She will be thrilled to hear she provided you with the 5* service you deserve.
Lemonaid Motor Legal Ltd.
Damage claim
Damage claim
Clear and concise instructions.
Calm and pleasant manner .
Did not rush me at any stage
Patient when I was taking photos etc
A very easy process
Cherry was also very professional and knowledgeable.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Sandra,
we understand how daunting the claims process can feel, so we are pleased to hear our team were able to provide the clarity and guidance to make the journey a little easier for you!
Thank you, Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Andy,
We are pleased to hear your claim was managed professionally and efficiently.
Thank you, Lemonaid Motor Legal Ltd.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.