Excellent service from day one until completion of repairs. Chloe was our handler and made sure everything was clear. Well done.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Zobacz więcej
Reakcja na opinię
Chloe, helpful, patient and thorough. My only criticism the inevitable phone delay before getting through! I thought afterwards that it would be helpful to have a message whilst waiting to connec... Zobacz więcej
Reakcja na opinię
Mollie Wright made what could have been a tedious and irksome process following a collision yesterday a pleasant and productive experience. She listened to my comments and where necessary asked me t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Ubezpieczenia wypadkowe
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Usługi prawne
O Lemonaid Motor Legal Ltd
Napisane przez firmę
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Napisane przez firmę
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Dane kontaktowe
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Zjednoczone Królestwo
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Really understanding and patient
Karen was really patient and and understanding when I was going backwards and forwards with what happened during my accident. She had to change the details a few times as the accident happened so quickly and I was remembering stuff after. Karen showed empathy which helped a lot. Thank you for making the call less stressful
16 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Haseenah,
Thank you for taking the time to share your experience.
We’re really pleased to hear that Karen was able to support you with patience and understanding during what can be a stressful and confusing time. Accidents can be overwhelming, so we’re glad Karen could adapt and make the process easier for you.
Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Mihail,
Thank you for taking the time to share your experience with us. We are pleased to hear the team were very helpful whilst managing your claim.
Lemonaid Motor Legal Ltd.
I made contact with Mollie Wright who…
I made contact with Mollie Wright who was very helpful,gave very clear information and made the whole process 'painless'. Due to Mollies patience, diligence and general manner I would have absolutely no qualms in recommending Lemonaid
13 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi John,
We are pleased to hear that Mollie provided you with the 5* service you deserve!
Thank you, Lemonaid Motor Legal.
My wife was unfortunately involved in…
My wife was unfortunately involved in an accident this week and we were directed through to Lemonaid Legal via our insurance. The service and helpfulness I received whilst making the claim has been faultless, and made a stressful situation much easier. I would have no problem recommending their services, five star all round.
10 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Andrew,
We’re sorry to hear that your wife was involved in an accident this week. We’re really pleased that our team was able to play a small part in making what can be a very stressful situation a little easier for you.
We wish your wife a smooth and speedy recovery and we are here if you or your wife need anything.
Lemonaid Motor Legal Ltd.
Kaen was excellent and really helped me…
Kaen was excellent and really helped me with the process of starting a claim.
10 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Neil,
Thank you for leaving this lovely review for Karen, she will be thrilled to know she was able to support you whilst logging your claim with us.
Lemonaid Motor Legal Ltd.
Professional and helpful.
Obviously, no one wants to get involved in a traffic accident but it has happened to me recently and I can confirm that Lemonaid has always been there for me, very professional and friendly approach, helpful and always updating with the process.
Definitely recommend Lemonaid!
2 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Silviu,
We are pleased to hear the team were supportive and reassuring whilst managing your claim, we understand what a difference this can make at such a stressful time!
Thank you, Lemonaid Motor Legal Ltd.
Fantastic!
I was pleased when I rang and spoke to Karen on the phone. She was very helpful with everything which does help in my circumstances. 10/10 with telephone communication!
6 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Julie,
Our team understands how stressful it can be to be involved in an accident, and we aim to make the claims process as simple and straightforward as possible.
Thank you, Lemonaid Motor Legal Ltd.
Very helpful
7 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Vali,
We understand how daunting the claims process can feel, so we are pleased to hear the team were able to provide you with the 5* service you deserve!
Thank you, Lemonaid Motor Legal Ltd.
Don't trust your insurance
Due to have to experience the self centric and greed of Lemonaid, I have to advise people to remember that 'our ' insurance is not here to really help us. They are here to make money, by any means.
My car got hit from a manic, got compounded, despite being drivable correctly. I was left in the dark, waiting them to make money, through recovery, storage .. Tgey wasted my time.
I had to take back my case and, use the third party insurance for being sorted out.
6 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Nova
We are sorry to hear that your experience with us was disappointing. We strive to ensure that all of our clients receive the 5-star service they deserve.
Our team has requested some further information so we can locate your claim and help to put things right.
Lemonaid Motor Legal Ltd.
Excellent
Excellent, helpful and very courteous and efficient. A real person to speak with!
10 out of 10
Regards
Mike
4 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Mike,
We are pleased to hear the service you received was Excellent, helpful and courteous!
Thank you, Lemonaid Motor Legal Ltd.
Excellent service from Molly Wright at…
Excellent service from Molly Wright at Lemonaid. Mollie was very polite, efficient and made me feel like my non-fault claim was in the best hands.
3 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Paul,
Thank you so much for your kind words!
We’re delighted to hear that you had such a positive experience with Molly. She’ll be really pleased to know that her polite and efficient approach helped you feel confident that your non-fault claim was in the best hands.
We truly appreciate you taking the time to share your feedback, it means a lot to our team.
Lemonaid Motor Legal Ltd.
This company knows exactly how to…
This company knows exactly how to handle your claim.
Professional staff
Professional service
20 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Soni,
Our team understand how stressful being involved in an accident is, and how daunting the claim process can seem so we are pleased to hear the team managed your claim professionally.
Thank you, Lemonaid Motor Legal Ltd.
Kerry Anne was really helpful and made…
Kerry Anne was really helpful and made me feel really easy to talk to her
2 marca 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Sumbal,
Thank you for leaving this lovely review for Kerry Anne, she will be thrilled to hear she made the process of logging your claim a little easier.
Lemonaid Motor Legal Ltd.
Kerry Anne was friendly and efficient
Kerry Anne was friendly, courteous and patient. She took care to get the information of the event in great detail and explained clearly what I can expect next and what not to do.
Grateful
28 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Priscilla,
Thank you for taking the time to share your experience with Kerry Anne! We are thrilled to hear that Kerry Anne was friendly, courteous and patient whilst taking the details of your claim.
Lemonaid Motor Legal Ltd.
Excellent Service by Keryanne
27 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Panayiotis,
Thank you for taking the time to share you experience with Kerryanne.
We are thrilled to hear you received the excellent service you deserve!
Lemonaid Motor Legal Ltd.
Thank you Jordan
The agent who handled my case, Jordan, was calm, pleasant, extremely professional and helpful. Thank you very much Jordan
26 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Sarah,
Thank you so much for this lovely review!
Jordan is actually new to the team so it will mean a lot to him to know that he was able to make reporting your claim to us a pleasant experience!
Lemonaid Motor Legal Ltd.
Professional approach
If you have to deal with so bad situation as accident claim, then Lemoniad is one of the best companies I delt with. Strongly recommend.
23 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Wojciech,
What a lovely review, we are thrilled to hear we were able to provide you with the 5* service you deserve!
Thank you, Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Justin,
Thank you for taking the time to share your experience with us!
We are thrilled to hear the team were friendly and helpful whilst managing your claim.
Lemonaid Motor Legal Ltd.
Good service
Very clear explanation of what to do. Plus advice on any assistance required.
18 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Peter,
Thank you for taking the time to share your experience with us.
We understand that motor claims can sometimes feel daunting and complex, which is why our team works diligently to ensure you feel fully informed and supported throughout the entire process.
Lemonaid Motor Legal Ltd
I can’t thank mollie wright enough for…
I can’t thank mollie wright enough for her amazing help she provided me today when calling to report my car accident…. I was still struggling with anxiety and stress and panic after being involved in a car accident that left me without my car to collect my son from Milton Keynes from his dads and picking up my sister and 2 small children from the train station as she had travelled from Leeds to visit our very unwell nan ….
My car is my life line with school drop offs and pick ups and after school clubs and my work which I wouldn’t be able to do without a car as I travel far to get to work every day ….
After Having to move further away from work and school due to financial difficulties made me panic at the thought of no transportation as there is only 1 bus every hour from my village ,making it difficult to travel to school and work every day without a car… but mollie kept me calm and reassured me that everything is going to be ok … I’m going through menopause at the moment and I now struggle massively with day to day pressures ,so having to make a call to the insurance company was a real challenge due to the anxiety I now experience. But I’m so grateful Mollie answered my call . She was patient with me as I was also trying to sort out my situation with my son and sister travelling to the train station back to Leeds and having to rely on friends to pick us up and mollie just was amazing and didn’t make me feel like I was a burden….
She definitely deserves to know she has put my trust and faith back in customer service..
and I never actually write a review ( I plan to but the anxiety of trying to go online and doing it without it going wrong , which seems to happen to me often ) but I am absolutely certain that she actually deserves me to pull myself together to make sure everyone knows that it may be her job to talk to me but honestly ,she doesn’t realise how much she meant to me today ….. so thank you so much mollie xxx
18 lutego 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Sammitfggf,
We understand that being involved in an accident can be an incredibly stressful and overwhelming experience, especially alongside the demands of everyday life.
We’re delighted to hear that Mollie was able to provide you with the support and reassurance you needed. Your kind words will mean a great deal to her, and we’re pleased she made such a positive difference during this difficult time.
Please remember that our team is here to support you throughout your entire claims journey, and we remain committed to delivering the same high level of service and care.
Thank you, Lemonaid Motor Legal
Doświadczenie Trustpilot
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