Excellent service from day one until completion of repairs. Chloe was our handler and made sure everything was clear. Well done.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Zobacz więcej
Reakcja na opinię
Chloe, helpful, patient and thorough. My only criticism the inevitable phone delay before getting through! I thought afterwards that it would be helpful to have a message whilst waiting to connec... Zobacz więcej
Reakcja na opinię
Mollie Wright made what could have been a tedious and irksome process following a collision yesterday a pleasant and productive experience. She listened to my comments and where necessary asked me t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Ubezpieczenia wypadkowe
- również w kategorii:
- Agencja ubezpieczeń komunikacyjnych
- Usługi prawne
O Lemonaid Motor Legal Ltd
Napisane przez firmę
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Napisane przez firmę
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Dane kontaktowe
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Zjednoczone Królestwo
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kerry was very professional and…
Kerry was very professional and helpful. Credit to lemonaid
6 listopada 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Carol,
Thank you for taking the time to share your experience with Kerry.
We are pleased to hear Kerry delivered the 5* service you deserve, and we agree she really is a credit to the business!
Lemonaid Motor Legal Ltd.
Joey - car insurance
Calling insurance isn’t always easy but Joey made it an absolute breeze for me, super helpful and very kind. I massively appreciate his help today! Great asset to the team.
15 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Jack,
Thank you for your kind words. We understand that dealing with insurance isn’t always easy, so it’s fantastic to hear that Joey made the process feel straightforward and stress-free for you. He’ll be really pleased to know his helpfulness and kindness made such a positive impact. We’ll be sure to pass on your feedback.
Thanks again for taking the time to leave a review, Lemonaid Motor Legal Ltd.
Absolutely so helpful and lovely
Absolutely so helpful and lovely! My first time doing this and the lady i spoke to was so patient and kind!
13 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Jessica,
What lovely feedback it will make Kerryanne's day to know she made your claims journey a little easier!
Thank you, Lemonaid Motor Legal Ltd.
Excellent service provided by kerryanne
13 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Tafoor,
Thank you for taking the time to share your experience with us!
We are thrilled to hear Kerryanne provided you with the excellent service you deserve!
Lemonaid Motor Legal Ltd.
Joey was amazing that handle my claim…
Joey was amazing that handle my claim explained everything properly and was very respectful
13 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Husnain,
Thank you for taking the time to share your experience with your file handler Joey.
We are thrilled to hear he provided you with an efficient and respectful claim journey.
Lemonaid Motor Legal Ltd.
Mollie Wright was extremely helpful
Mollie Wright was extremely helpful . in a very friendly manner. she explained the process of getting my car repaired. I am very grateful to her snd also to Robyn to whom I spoke today.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Millie,
Thank you for taking the time to share your experience with Mollie and Robyn!
We are thrilled to hear that they were able to provide you with the 5* service you deserve!
Lemonaid Motor Legal Ltd.
The lady was very helpful and respectful
The lady was very helpful and respectful
9 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Rami,
We will ensure your file handler Millie receives your lovely feedback, it will make her day to know she made your claims journey a smooth one!
Thank you, Lemonaid Motor Legal Ltd.
Great company
Great company, Kerry and Jack were most helpful during my accident claim.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Brett,
We are thrilled to hear the team provided you all the help and reassurance needed whilst managing your claim!
Thank you, Lemonaid Motor Legal Ltd.
Good job Kerryanne
8 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Albert,
We are thrilled to hear Kerryanne provided you with the 5 * service you and your claim deserve.
Thank you, Lemonaid Motor Legal Ltd.
I Highly Professional and Efficient Support like to express my sincere…
I would like to express my sincere appreciation for the professional service provided by Karryane in relation to my insurance claim. She demonstrated a high level of professionalism, efficiency, and attention to detail throughout the entire process. Karryane communicated clearly, provided timely updates, and handled the matter with great care, which made the experience straightforward and reassuring. Her support was greatly valued, and I would not hesitate to recommend her services.
Farida
7 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Farida,
Thank you for taking the time to share you experience with Kerryanne!
We are thrilled to hear that Kerryanne provided you with a professional, efficient and attentive claims journey!
Lemonaid Motor Legal Ltd.
Cherry a great adviser , a credit to your company .
Cherry helped me , especially with the many questions I had . Was very calm and explained the process of taking the photos via the link which was new to me me .
5 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Maxine,
Thank you for taking the time to leave this review for Cherry.
We understand how daunting the claims process can be daunting, so we are pleased to hear Cherry was able to provide you with any reassurance needed.
Lemonaid Motor Legal Ltd.
Poor experience and awful recommendations
I am extremely disappointed with how my claim has been handled. After making a personal injury claim following a non fault accident, this company referred my case to their panel solicitor who has been completely incompetent.
There is serious lack of communication, missed deadlines and no clear guidance throughout the whole process. As a result of poor handling, my compensation claim has been unnecessarily delayed and mishandled, causing a huge amount of stress and frustration.
Lemonaid previously escalated this to the solicitor but no progress was made.
Now it seems as though Lemonaid want to wash their hands of me and my claim because they aren’t dealing with my personal injury claim directly.
I trusted this company to manage my claim professionally and to refer me to a competent solicitor on their recommendation, but that trust was well and truly misplaced. I feel very let down and would not recommend taking any suggestions from Lemonaid if you want your claim to be handled professionally. I should add that this has been ongoing for over 3 years now for what was a very straight forward non fault accident.
3 stycznia 2026
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Lucy,
We are sorry to hear that the claims journey regarding your Personal Injury has not met your expectations.
We have requested some further information from you to be able to locate your claim details and then we will be in contact with you.
Thank you, Lemonaid Motor Legal Ltd.
Chloe Carr was helpful she was patient…
Chloe Carr was helpful she was patient and very attentive she is a bonus to the company
29 grudnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Vic,
Thank you for leaving Chloe this review! She will be thrilled to hear she made the process of logging your claim with us simple and smooth.
Lemonaid Motor Legal Ltd.
Supportive advisor
The advisor was very supportive, courteous, empathetic and knowledgeable.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Jakki,
Thank you for sharing this lovely review for you file handler Kerry, she will be pleased to hear she was able to provide you with the 5* service you deserve.
Lemonaid Motor Legal Ltd.
Cherry was very professional in taking down details and she was very calm whilst doing so …
Cherry was very professional in taking down my details and the details of the accident. She seemed very calm and did not rush me in any way.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Babar,
We understand how daunting the claims process can be especially following a road traffic accident, so we are pleased to hear that Cherry was calm and reassuring whilst taking the details of the accident.
Thank you, Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Robertas,
Thank you for taking the time to share your experience with us!
We are thrilled to hear that the team were both helpful and polite whilst managing your claim.
Lemonaid Motor Legal Ltd.
Kerry machin made reporting the…
Kerry machin made reporting the accident a walk in the park assisted me with any information I needed and was very reassuring that my claim is in good hands
All the best Kerry keep doing what your doing your amazing
20 grudnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Adam,
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Kerry made the process of reporting your accident feel so straightforward and reassuring.
Kerry will be thrilled to know her support and guidance gave you confidence that your claim is in good hands.
Lemonaid Motor Legal Ltd.
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Jason,
Thank you for the sharing your experience with us!
We are thrilled to hear the team provided you with the fast and efficient service you deserve!
Lemonaid Motor Legal Ltd.
I would like to thank Cherry …
I would like to thank Cherry for her excellent help in reporting my non-fault accident . She was professional patient and very reassuring throughout the whole process. Cherry explained everything clearly , handled the details efficiently and made what could have been stressful situation much easier. I really appreciate her support and would highly recommend her assistance.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Zuzana,
What a lovely review! Cherry will be thrilled to hear she made such a stressful situation a little easier!
Thank you, Lemonaid Motor Legal Ltd.
Anne was so efficient and made the…
Anne was so efficient and made the whole stressfull experience a pleasure to sort, thank you
18 grudnia 2025
Opinia niezależna
Odpowiedź od Lemonaid Motor Legal Ltd
Hi Bethany,
What lovely feedback, your handler will be pleased to hear that she was able to take some of the worry away whilst taking the details of your claim.
Thank you, Lemonaid Motor Legal Ltd.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.