Black Sheep Coffee Recenzje 1630

Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

I visited the branch in Queens Road Bristol in solidarity with Jews after Black Sheep's recent trouble with keffiyeh fascists. The coffee and croissant were both fine and I wanted to leave a more posi... Zobacz więcej

Oceniono na 5 z 5

Coffee always tastes great. Swapped from decaf to full roast and flavours great. Website easy to navigate and speed of delivery really quick.

Oceniono na 2 z 5

After hearing others rave about the Revival beans, I ordered some but was disappointed to find they were roasted 5 months ago with an expiry date of January 2027. I thought they were freshly roasted... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We stopped for Coffee this afternoon, at Northlights, and I struggled to get access on line for ordering on the App. My initial frustration was allayed by staff member Ruby who patiently took me thro’... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kawą
  2. Kafejka
  3. Palarnia kawy
  4. Kawiarnia
  5. Hurtownia kawy

Napisane przez firmę

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 79% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Oceniono na 1 z 5

Repulsive mocha

Repulsive mocha, powdery, bitter, with slimy surface. My friends hot chocolate was lukewarm-warm and unpleasant flavour. Only time I’ve been to a black sheep place, absolutely will not be back.
Shop itself is soulless, cold and uncomfortable seats.

5 listopada 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further

Oceniono na 5 z 5

Dropped into the coffee shop for a cup…

Dropped into the coffee shop for a cup and it was so good I had to buy a bag of beans for home. The Robusta is superb. High caffeine, low acidity and all the dark roast flavours. Highly recommend.

27 października 2025
Oceniono na 5 z 5

EXCELLENT!!

What can I say but 100% to all my regular servers here in the Luton Point Shopping Centre! I’ve been coming to this shop since its opening day. The service is top notch as if I still worked in central London! It must not be easy here in Luton as I’ve seen how professionally he handled a disgruntled customer. I know that my visits are not taken for granted as I’m always met with a warm welcome.
This is my safe space as a female. Seeing how busy this cafe gets and how Black Sheep attracts all young/ old/ families / office staff etc. I can’t think of a better place for me to chill in .? WELL DONE TO ALL THE STAFF IN THE LUTON TOWN SHOPPING CENTRE !!!

5 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Poor service and managed situation

Ordered coffee easily and then machines went into automatic clean mode so there was a 10 minute delay in getting the coffee. What’s more the staff didn’t pause the purchasing screens so many people left disappointed - just not a well managed situation for a service outlet at an airport

3 listopada 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further

Oceniono na 4 z 5

This ground coffee had a great aroma I…

This ground coffee had a great aroma I had such high expectations for it and I wish I could tell you that it was the most awesome coffee I've ever drank but it wasn't it's good I have no problems with it it's just I was really pumped for it to be over the top don't let that stop you from buying it it could just be my taster and I think the company did a great job packaging it and getting it to me they seem like they're very very professional people I'm sorry I didn't love the coffee but I sure liked it and thanks Black sheep I'm glad I left the herd for a while

29 września 2025
Oceniono na 4 z 5

Just ok

I bought these pods as I had this coffee in one of the coffee shops on a recent visit to London, but I don’t think it’s as good in the pods as I need at least 2 to have a decent strength, I thought as it was a 13 it would be strong. It’s ok but won’t be giving up nespresso pods for these.

13 października 2025
Oceniono na 5 z 5

Great tasting coffee at a convenient location.

Both myself and my wife have been coming to the newly opened Black Sheep at Broughton since it opened a few months back and I only have good things to say about the place. The coffee and food have always been fantastic and the staff have always been friendly and helpful every time I have been there. Always well worth the visit.

27 października 2025
Oceniono na 5 z 5

It was perfect

It was perfect the espresso was perfectly balanced and had a nice mild roasted flavour with the blue volcano great service

28 października 2025
Opinia niezależna
Oceniono na 1 z 5

Extremely rude and unhelpful service

Extremely rude and unhelpful service at Unit 1 Piccadilly Station branch.
I had a terrible experience at the Black Sheep Coffee near Piccadilly Station last night. When I visited following a long train journey to get a basic cup of coffee tried to pay by card, the system declined the transaction but the payment still went through on my account.
Instead of helping to resolve the issue, the staff member was completely unhelpful and dismissive saying it’s declined our end so you’re not getting a coffee , happens all the time , not my problem. She showed no concern at all,that the payment as not declined my end and refused to listen and spoke to me in a very patronising way making it very clear she didn’t care about the situation it appeared that she couldn’t be bothered as they were closing soon . Her attitude was so rude and unprofessional, leaving me standing there without the coffee I paid for and no assistance whatsoever.I have never come across anyone so rude , totally shocking. .
It was a really disappointing encounter that left a bad impression of the brand. I hope management takes this seriously and ensures staff are trained to handle customers and payment issues with basic courtesy and understanding. This person does not belong in a face to face service role . My payment to Black Sheeo coffee is still showing as paid in my account what terrible service . Definitely choose an alternative brand for your coffee. I will never go into this coffee shop again or would I recommend to anyone. Poor show

26 października 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further

Oceniono na 1 z 5

Disappointing whole beans

I visited my daughter in Cardiff university so we decided to go for a coffee. I had never tried Black Sheep before and was looking forward to trying. I purchased a flat white and it was very nice so I decided to buy some beans for my home espresso machine. I have sampled many different beans from across different uk suppliers. When I returned home I checked the date on the bag and it was roasted some 4 months ago. It extracted with next to no crema. The extraction was like dirty dishwater. 4 months sitting on a shelf isn’t good for coffee beans at all. I submitted a request two weeks ago and not heard anything back even after sending a reminder. Absolutely shocking beans and shocking service. Case number 118923
I was really looking forward to tasting this blend at home

13 października 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Hi Grant,
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Oceniono na 1 z 5

Called into the York shop

Called into the York shop. Ordered just 2 coffees and waited 30 mins for them. Staff didn’t have any system and No apology for the wait. Very disappointed

20 października 2025
Opinia niezależna
Logo Black Sheep Coffee

Odpowiedź od Black Sheep Coffee

Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further

Oceniono na 1 z 5

Went to Edinburgh with my 12 year old…

Went to Edinburgh with my 12 year old son...Had a good but long day at castle etc...walked back to get train to Ingleston and my son was dying of thirst...seen Black Sheep coffee shop and thought Yeaaaa. When we where ordering I hand cash but the girl said "matter of factly". We don't take cash ! I only had cash with me.. So we ended up without a drink for my son and a coffee for me...... Shops like you as so impersonal..... Part of me hopes you go out of business....

5 października 2025
Opinia niezależna

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