Bought several bags from The Leather Satchel Company over the past few years. Each bag is excellently made with very high quality leather by outstanding craftsmen. Highly recommended.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
The Leather Satchel Company has been an absolute DREAM to work with! I highly recommend them to craft the handbag of your dreams. The ordering process was easy and the options were plenty! The communi... Zobacz więcej
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My bag is exactly what I wanted. The quality is excellent. The attention to detail is meticulous! They went through the details of what I required to ensure that I received exactly what I wanted. I am... Zobacz więcej
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I have bought a number of items from The Leather Satchel Co and each one has been beautifully made with quality materials and the colours closely match those on the website. In addition I have fou... Zobacz więcej
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Informacje dotyczące firmy
- Producent wyrobów skórzanych
- Sklep z torbami i walizkami
- Sklep z walizkami i torbami
- Sklep z torebkami
- Sklep z wyrobami skórzanymi
Napisane przez firmę
The Leather Satchel Co. are England's oldest surviving satchel maker. While specialising in classic shapes; such as satchels, music bags and saddlebags; they have a wide diversity of bags from modern cross-body bags, saddlebags and totes.
Dane kontaktowe
Unit 14b, Interchange Business Park, Wilson Road, L36 6JG, Liverpool, Zjednoczone Królestwo
- 0151 453 1966
- team@leathersatchel.com
- leathersatchel.com
Beautyful product of top quality
Beautyful product of top quality, the color is magnificent and is exactly as shown on the web site.
Very fast delivery and careful packaging.
Thank you to all Leather Satchel Team
20 lipca 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Thank you so much for your kind words and for taking the time to leave us this excellent review!
We're thrilled to hear that you love the colour and quality of your new satchel. We work hard to ensure that our products match the images and descriptions on our website, so it's great to know the hard work we put in is paying off.
We're also pleased that your order arrived quickly and in perfect condition. As always, your satisfaction is our top priority, and we’re thrilled we've achieved that.
Thank you for supporting our little family business. ❤
I love The Leather Satchel Company.
I love The Leather Satchel Company.
I searched long and hard to find my perfect forever work bag, and I'm so happy to have found Leather Satchel Co. They have a customer for life in me!
22 kwietnia 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Matilda, thank you so much for your lovely words and for choosing The Leather Satchel Company! We're thrilled you found your perfect forever work bag with us. Knowing we have a customer for life in you makes all our hard work worthwhile. If you ever need anything else or want to share how your bag is doing, don't hesitate to reach out. Welcome to our satchel family!
I wanted to replace my beloved Sid&Vein…
I wanted to replace my beloved Sid&Vein satchel and. have chosen this company after reading all the reviews.
satchel that I received was made carefully and with care and is absolutely beautiful. Company kept me updated on progress.They were so kind and enclosed a lovely free coin purse hand made by them as well.
Definitely very happy with my order
27 kwietnia 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Hello Jozefina,
I can't tell you how much it means to us to receive your kind words! Knowing that you've chosen our company to replace another beloved satchel—and that you're delighted with what we crafted—truly warms my heart.
It's customers like you who make all the detailed care we put into our work so worthwhile.
Thank you for appreciating the updates we provided during the crafting process and the little coin purse we included for you.
We always hope our small gestures make a big impact! Your feedback is incredibly encouraging to our team and motivates us to keep pushing the boundaries of quality and service.
We're here anytime you need another companion for your adventures. Wishing you all the best with your beautiful new satchel, and we hope it brings you joy on every outing.
❤
A journal cover of the highest quality, and more.
Two things to consider here.
First, the quality of my large leather journal cover is fantastic, a beautiful piece of craftwork that will undoubtably last and make me further enjoy my writing experiences.
Second, the level of contact and communication from Shaun and Keith was perfect, keeping me in the loop when necessary. A lovely additional touch was the short video sent of the embossing (wrong word, possibly) of the characters I requested for the front cover - just another level of detail which made the whole transaction enjoyable.
Highly recommended!
14 marca 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Hi Paul,
Firstly, thank you immensely for taking the time to leave such a thoughtful review. It genuinely means the world to us at The Leather Satchel Co., especially to me personally.
I'm thrilled to hear you're pleased with the quality of your large leather journal cover. We pour our heart and soul into every piece we craft, aiming not just for durability but for a piece that enhances the joy of the activities it accompanies, like your writing. Hearing that it resonates with you in this way is incredibly rewarding.
Regarding the video of the embossing process—glad you caught that! It's one of those small touches we love to add to make the experience unique and personal. It's great to know it added something special to your overall experience.
Shaun and I always strive to maintain clear and friendly communication with our community. Knowing that this was a highlight in your experience with us reaffirms that we're on the right path.
Thank you once again for your support and for highly recommending us. Customers like you make our work truly fulfilling. We look forward to crafting more for you in the future.
- Keith
Would highly recommend ordering from…
Would highly recommend ordering from this company, not only is the satchel I ordered beautiful and perfectly crafted, they have some of the best customer service I have ever experienced. Such a great company
11 marca 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Wow, thank you so much for this shining review! 🌟
We're over the moon to hear how much you love your new satchel. It's always a thrill to know that our passion for craftsmanship shines through in our work and that our dedication to customer service hasn't gone unnoticed.
We're just a message away if you ever need anything or simply want to chat about leather goods. Thank you for choosing us and being part of our journey to keep traditional craftsmanship alive and kicking!
❤
Exceeded My Expectations
Sometime when you buy online it can be hit and miss but this is most definitely not the case with The Leather Satchel Co. I requested samples which arrived in a few days - had questions about customisation which were promptly answered with suggestion and advise. I purchased the Mini Windsor backpack as I am petite. Got the extra pocket and bolt handle and of course the super cute monogram. I chose their Basset Hound colour which is so gorgeous. The workmanship is exceptional as is the customer service. Shaun and Keith are really very nice to deal with. I am definitely shopping here again for family gifts and treats for myself. Absolutely would recommend.
21 lutego 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Maree,
Thank you so much for taking the time to leave us this wonderful 5-star review!
We're thrilled to hear that your experience with The Leather Satchel Co. was a hit and not a miss. Your choice of the Mini Windsor backpack in Basset Hound colour, along with the extra pocket and bolt handle, is a beautiful harmony of functionality and style, perfectly tailored to suit your petite frame and unique taste.
We aim to make each piece special, and it’s fantastic to know you appreciated the workmanship and our customer service.
Shaun and I are both delighted that you found our advice and suggestions helpful during the customisation process. We love creating pieces that are as unique and personal as the individuals who carry them. It’s customers like you, with your enthusiasm for quality and craftsmanship, who make our work so rewarding.
We’re looking forward to crafting more beautiful satchels for your family gifts and treats for yourself. Your recommendation means the world to us, and we can’t wait to welcome you back.
❤
Superb craftsmanship
I absolutely love my rucksack, the leather and craftsmanship are stunning. I plan to buy a second in quick succession. In addition the customer service from Shaun was just brilliant, helping me select the right leather. The packaging is beautiful and all combined means this would also be the perfect gift. ♥️
1 lutego 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear A,
It's an absolute joy to read your message and learn how much you adore your new leather rucksack! Your kind words about the craftsmanship truly resonate with everyone in our workshop, who pour their hearts into ensuring each piece is nothing short of stunning.
Hearing that you're already contemplating a second addition to your collection is the best compliment we could hope for. And Shaun, well, he's over the moon knowing his guidance helped you find the perfect leather for your rucksack.
We're thrilled that you appreciated the beautiful packaging as well. We believe that the experience of receiving a Leather Satchel Co. piece should be special right from the moment the package arrives at your doorstep.
Thank you for choosing our handcrafted creations to accompany you on your journeys. We can't wait to craft another beautiful piece just for you!
Sincere Thanks, Keith + The Team @ The Leather Satchel Co.
Get one
I highly recommend the company and their beautiful products. My husband has two satchels which he is delighted with and I have a custom-made large tote. It is now my daily handbag, bit enough for all I need to throw in. It was made exactly to my specifications with extra width, a key loop, longer handles and in my favourite blues and greens. I use a handbag organiser to keep all the wee bits and pieces in place and I know I'll be using this for years to come. Customer service is spot on. Delighted with my beautiful, useful, sturdy, handmade scouse bag. Get one.
29 stycznia 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Jacqueline,
Thank you for sharing your delightful experience with us! We're absolutely thrilled to hear how much you and your husband are enjoying your satchel and custom-made tote. It sounds like your tote has become quite the daily essential, perfectly tailored to fit all your needs!
As you know, we're all about the details that make each piece uniquely 'you.'
Your kind words about our customer service mean the world to us. It's customers like you who make every stitch, every cut, and every finishing touch so incredibly worthwhile.
If you ever find yourself dreaming up another bespoke piece or if there's anything more we can do, don't hesitate to reach out.
Keith + The Team @ The Leather Satchel Co.
14" Satchel Custom Made
Following great communication with Shaun, I purchased a 14" Distressed Mersea Waters bespoke briefcase satchel, it arrived how I had imagined with all the bells & whistles from the Leather Satchel Company.
After using it a couple of times I thought the adjustable strap was still a bit long so, I emailed Shaun, sent it back for shortening and it was returned 'free of charge', now that is amazing customer service. Awesome leather with chrome fittings, really well made, great price too. Am sure my satchel is gonna last for years.
Folllowing my experience, I can't recommend the LSC enough.
29 stycznia 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Thank you so much for your wonderful review!
We're thrilled to hear that you're pleased with your 14" Distressed Mersey Waters bespoke briefcase satchel.
It's always a pleasure working with customers to create their perfect satchel, and we're glad we could assist you effectively.
We appreciate your feedback about the adjustable strap and we are always happy we could make the necessary adjustments to ensure your satchel is just right for you.
Our team takes pride in providing exceptional customer service, and it's great to know you had a positive experience.
Your kind words about the quality of the leather and craftsmanship mean a lot to us. We're confident that your satchel will serve you well for many years to come.
Thank you for recommending The Leather Satchel Co. If you need anything else, don't hesitate to let me know.
The Place to go for Leather Satchels & Bags
I’ve just placed an order for my 9th bag which should be recommendation enough for this company. The level of customer service is second to none and nothing is too much trouble. Very rare today for the customer. If anyone is looking for a bag or satchel that will last a lifetime this is the company to look at. All products are 100% leather, hand made and bespoke at an affordable price. I cannot recommend Keith and his team highly enough.
22 stycznia 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Jennifer,
Your glowing words have genuinely brightened our workshop today! 😊 It's customers like you, who appreciate the art of handcrafting and the essence of genuine leather, that makes our craft so incredibly rewarding.
Knowing you've chosen our satchels and bags for the 9th time is not just a testament to our commitment to quality but also a massive compliment to the dedication and love our team pours into each piece. We are over the moon to hear that our efforts resonate so deeply with you.
Thank you for recognising the effort we put into ensuring each of our creations is a lifetime companion and for highlighting the personal touch we strive to maintain in our customer service.
We're already looking forward to crafting your 9th masterpiece and many more. Should you need anything or have any special requests for your next bespoke piece, just know we're only a message away.
Warmest regards and heartfelt thanks,
Keith + The Team @ The Leather Satchel Co.
Nice solid satchel
Very nice 15" twin front pocket racing green satchel, l'm happy walking around with it empty, just for show, it's that nice :)
11 stycznia 2024
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Your words truly made our day! 🎉
It's so wonderful to hear how much you're enjoying your 15" Racing Green satchel.
There's something special about a handcrafted piece that resonates with its owner, isn't there?
And we totally get that 'just for show' feeling – when the craftsmanship speaks for itself, who needs to carry anything inside?
Thank you for choosing to strut around with our creation, and for your glowing review! 🍃✨
Wishing you many more days of turning heads with your satchel! 💚💚💚
My first satchel arrived yesterday and…
My first satchel arrived yesterday and I instantly fall in love with it. The quality of the product is exceptional, lots of customisations are available. Customer service is beyond expectations. They have made my satchel exactly how I wanted it and answered all my questions. I highly recommend this company.
14 grudnia 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Hooray Joanna!
🎉 Your message has just made our day here at The Leather Satchel Co. We're thrilled to bits that your new satchel has captured your heart. ❤️ It's like music to our ears, knowing that we've ticked all the boxes for you – from crafting the satchel of your dreams to providing top-notch service. Your appreciation truly means the world to us.
Remember, your satchel is a companion on your many adventures, a keeper of memories, and a testament to fine craftsmanship. We'd be overjoyed to see how you style your satchel in its new home. If you’re up for it, feel free to share a photo with us on Instagram or facebook. Your satchel is sure to be a star!
Thank you once again for choosing us and for spreading the word. Your support is what keeps our workshop buzzing with creativity and passion. If there's anything else you need or if you're thinking about a new customization, just give us a shout. We're always here to help and chat about all things leather and lovely!
The product is beautiful
The product is beautiful, just what i ordered and the service reflected the care and courtesy of days gone by. Thank you, you met my tight deadline with ease
14 listopada 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Mr. Harvey,
Thank you so much for your kind words. 🙏
We're absolutely delighted to hear that your satchel is everything you hoped for and that our service met your expectations. Meeting your tight deadline was our pleasure, and we're thrilled we could make it happen for you. 👏
Your appreciation for the care and courtesy we strive to uphold means the world to us. It's customers like you that inspire us to keep our standards high and our traditions alive. ⭐
Looking forward to crafting more beautiful pieces for you in the future.
Warm regards, The Leather Satchel Co. Team
Keep up the great work🙌
Keep up the great work🙌. This mini leather tote bag is a versatile and stylish accessory that fits my essentials perfectly. Referred you to my friends!🥰
19 listopada 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Phoebe,
Thank you so much for your kind words! 🌟 We're thrilled to hear that your mini leather tote bag is not just meeting but exceeding your expectations. It's always our goal to create pieces that aren't just beautiful but also functional and perfect for daily essentials.
We're especially grateful for your referrals – there's no bigger compliment than sharing our work with friends. Remember, if you or your friends have questions or need assistance, we're just a message away. Your support means the world to us and helps us continue our sustainable, artisan craftsmanship journey. 💚
Warm wishes,
The Leather Satchel Co.
P.S. We'd love to see how you've been styling your tote! Feel free to share photos with us on our social channels. 📸
THE best for leather bags and custom work
I contacted The Leather Satchel Co. To see if they could create a custom bag to house a detachable steering wheel as a gift. Shaun got in touch with me very quickly to discuss my ideas and even suggested they see if they could adapt one of their designs to suit to get the bag quicker. Sadly that initial idea didn’t work, however Shaun came up with a solution.
Fast forward a phone call and over 40 emails to get the exact ideas made into a bag, we now have the most beautiful bag ready for a very special Christmas present.
Nothing was too much for this company to do, and they respond so quickly. The craftsmanship is extraordinary and the bag really is amazing. I would 100% recommend this company for custom work OR for their designs on the website. They really put so much pride into their work and this shows in the presentation of the products, the quality and the service they provide.
Thank you again Shaun, you are the best!
1 listopada 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Hi Sarah,
Thank you so much for taking the time to share your experience with us... we really appreciate it.
We are thrilled to hear that the custom bag for the detachable steering wheel met your expectations and will make a special Christmas present.
It was a real pleasure working with you to bring your vision to life.
Your appreciation for our craftsmanship and dedication means a lot to us.
We look forward to the opportunity to create more unique pieces for you.
Best wishes, from all the team!
Fantastic service and product
I ordered a leather backpack and it is fantastic. While waiting for it to be produced, the customer service was amazing at answering my questions. The packaging and attention to detail were impressive, and I truly felt like The Leather Satchel Co. appreciates its customers.
6 września 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Hi Joana,
It's truly heartwarming to read your feedback!
Every bag we craft is a labour of love, and even though it sounds a little cheesy (because many companies say it and don't do it!) every customer we serve becomes a part of our extended family.
We're so glad you felt our appreciation and dedication. Your backpack was made with the same care and passion as if it were our own.
Incredibly crafted
The craftsmanship on this bag is incredible, and they took the time to make sure I was getting exactly what I wanted. The turnaround was really quick as well, considering that it was fully customized. I have no doubt I will keep this forever!
6 września 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Wow, reading your review genuinely made our day! It's always a special moment for us when someone notices the love and care we pour into each bag.
I'm so glad we could craft something that's just right for you. And yes, while customization can sometimes take longer, we always aim to get our creations into the hands of their owners as swiftly as possible.
I hope your satchel becomes a trusty companion on many adventures. If you ever have any questions down the road, just give us a shout.
♥
This is a great company to deal with
This is a great company to deal with. They are family owned, answered all my queries by text or email quickly and ensured my music case arrived in time for me to avoid a courier company leaving it on my doorstep whilst I was on holiday. The case is beautiful, really good quality leather and craftsmanship and made by hand, to order in the UK. I would not hesitate to recommend them.
29 lipca 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Jennifer,
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you had a great experience with us and that you're pleased with your new music case. We take pride in our craftsmanship and customer service, and it's always rewarding to hear when we've met our customers' expectations.
Your support and recommendation mean a lot to us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your music case!
Exemplery service
We called in to the workshop to have a handle fixed to my satchel. (my husband neglected to choose this option when he ordered it)
We were met by the owner who showed us into the workshop and fitted it in just a few minutes
11 lipca 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Dear Shaun and Rosie,
Thank you so much for taking the time to leave such a wonderful review about your experience at our workshop. I am delighted to hear that you were satisfied with the service you received.
I remember your visit well, and I'm glad that I could assist you with retro-fitting a handle onto your existing satchel. It was my pleasure to help, and I always strive to provide the best possible service to all of our customers.
I'm thrilled to hear that you found the repair process quick and efficient. I take great pride in my craftsmanship and aim to ensure that every repair is done to the highest standard. Your kind words about my efficiency mean a lot to me.
Your recommendation is truly appreciated. Reviews like yours are invaluable to our business, and we are grateful for your support.
Please know that we will always be here to assist you with any future needs you may have.
Once again, thank you for supporting British Crafts-people! It was a pleasure serving you, and I look forward to welcoming you back in the future.
❤
Lovely bag from a great company
My small portrait backpack from the Leather Satchel Co is wonderful; the perfect bag for my needs. The customer service has also been fantastic with them providing lots of help with picking my bag, the colour and any extras I wanted to add. It’s great to support British craftspeople who make such a wonderful, high-quality product.
15 lipca 2023
Opinia niezależna
Odpowiedź od The Leather Satchel Co.
Ed, Thank you!
We're thrilled to hear that your small portrait backpack has been wonderful and the perfect bag for your needs.
We have to admit we do take pride in providing, what we feel is, world class customer service, so we're glad to know that our small family team was able to assist you in picking the right bag, colour, and any additional features you wanted.
We love that you love to support British craftspeople, like us... is important to us.
We're also delighted that you appreciate the high-quality backpack that we created for you.
We constantly strive to deliver products that not only meet but we also try to exceed our customers' expectations, and it's feedback like yours that motivates us to continue doing so.
Thank you once again for taking the time to share your experience. We appreciate your support and hope you continue to enjoy your Leather Satchel Co. backpack for a long time to come.
❤
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