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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought several bags from The Leather Satchel Company over the past few years. Each bag is excellently made with very high quality leather by outstanding craftsmen. Highly recommended.

Reakcja na opinię

Oceniono na 5 z 5

The Leather Satchel Company has been an absolute DREAM to work with! I highly recommend them to craft the handbag of your dreams. The ordering process was easy and the options were plenty! The communi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My bag is exactly what I wanted. The quality is excellent. The attention to detail is meticulous! They went through the details of what I required to ensure that I received exactly what I wanted. I am... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have bought a number of items from The Leather Satchel Co and each one has been beautifully made with quality materials and the colours closely match those on the website. In addition I have fou... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent wyrobów skórzanych
  2. Sklep z torbami i walizkami
  3. Sklep z walizkami i torbami
  4. Sklep z torebkami
  5. Sklep z wyrobami skórzanymi

Napisane przez firmę

The Leather Satchel Co. are England's oldest surviving satchel maker. While specialising in classic shapes; such as satchels, music bags and saddlebags; they have a wide diversity of bags from modern cross-body bags, saddlebags and totes.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

798 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Superb quality

Ordered for a friend's birthday present and she loved it. Having not used the company before I admit I was somewhat sceptical when placing the order but I have absolutely no hesitation in recommending the company and will certainly use again.
The communication from the start was exceptional, checking when the birthday was to make sure it was delivered in time, and it duly was.
Superb quality leather and workmanship and very nicely packaged making it an ideal present.

8 marca 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Dear Jackie,

Thank you so much for taking the time to leave such a thoughtful review -- what a kind thing to do! 😊

It really means a lot to us, and if we could we'd give you ⭐⭐⭐⭐⭐ also, not just because of your lovely words, but also because you’ve highlighted the parts of your experience that made it feel more personal and reassuring. We know that online shopping can sometimes feel very transactional, so it’s wonderful to hear that our little personal touches -- like taking the time to check-in and find out the date of your friends birthday -- stood out and made a difference.

We’re absolutely delighted that your friend loved the gift, and we truly appreciate your recommendation. We’d love to welcome you back anytime!

Oceniono na 5 z 5

Quality product, exceptional service

I wanted to buy my husband a music case for his birthday and found that I had left it a little late to order in the timeframe stated on the Leather Satchel Company website. I need not have worried in the least. Once I had emailed to ask whether there was any chance a case could be custom made in time for the 'big day', I received a very prompt reply basically saying yes, no problem, and that my order would be completed in time. The Leather Satchel Company surpassed expectations by delivering almost two weeks before the birthday. The case itself is made to the highest standards and I was so pleased to be able to support a business which values and, quite rightly, prides itself on crafting artisan products. My husband is thrilled with his new music case. I would recommend The Leather Satchel Company to anyone looking for a high quality product and a highly personalised, friendly and professional service.

10 marca 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Caroline, this truly made our day! 😊

We're so glad we could help make your husband's birthday extra special and that he loves his new music case.

Crafting something meaningful and personal is at the heart of what we do, and it’s wonderful to hear that it has found its perfect home.

Thank you for your kind words and for supporting our little workshop -- we truly appreciate it! ❤

Oceniono na 5 z 5

From start to finish the personal…

From start to finish the personal service and the delivery of my leather briefcase satchel was outstanding. I love artisan work and buying from small businesses that give the personal level of service and quality that The Leather Satchel Co have. I have now bought a music case for my laptop and I am sure will find another reason to buy.

28 lutego 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Alison, thank you so much for this wonderful review - it truly made our day! 😊

We're genuinely delighted your briefcase satchel is a hit. And we are sure the music case will hit all the right notes for your laptop - brilliant choice!

We love knowing that our handcrafted pieces are becoming trusted companions on your journey.

Whenever you're ready for your next "reason", you know where to find us.

Until then, enjoy every adventure!

Oceniono na 5 z 5

Bespoke strap

Had a bespoke strap made excellent customer service and excellent strap made perfectly, thanks again

20 lutego 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Really glad we got the chance to craft a bespoke strap for you, Charlie! Now your satchel is all set for many more days out and adventures.

Hope you both have an amazing time together— here’s to many more journeys ahead! 🚀😊

Oceniono na 5 z 5

Keep up the great work🙌

Keep up the great work🙌. This mini leather tote bag is a versatile and stylish
accessory that fits my essentials perfectly. Referred you to my friends!🥰

28 stycznia 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for your kind words! 😊

We're absolutely thrilled to hear that your mini leather tote has become a treasured companion. That’s exactly what we hope for – that each bag we craft for people becomes a lifelong partner, rich with personality and memories.

If you ever need anything, whether it's care advice or just to share more of your satchel's adventures, we're always here. Enjoy every moment with your new bag! ✨

Oceniono na 5 z 5

Just brilliant!

Exceptional customer service bettered only by the quality of the product. Absolutely delighted with both my satchel and my notebook cover. Thank you!

14 lutego 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Neil, this absolutely made our day! 😊

Thank you so much for your kind words --- as you can probably tell, we pour our heart into our little business, and craftsmanship and our service are at the core of that, so hearing that you're delighted the standard of BOTH of them, means so much.

We're so happy your satchel and notebook cover are even better than you expected, that means the world to us.

Wishing you many wonderful adventures with them! If they ever need a little TLC or just want to show off how well-loved they've become, we’re always here.

Enjoy every moment! ✨

Oceniono na 5 z 5

An amazing company

An amazing company. Great communication, professional and friendly. Thank you the LSC team!

1 lutego 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Dear Fafa,

Thank you so much for your kind words!

We're thrilled to hear that you had a great experience with us again.

It means a lot to our team to know that our communication and service made a positive impression.

If you ever need anything, we’re always here to help! 😊

Oceniono na 5 z 5

Absolutely perfect

I was thrilled with my order (small notebook cover) because I'd had difficulty finding a cover for an odd-sized Japanese planner – not quite A6, not quite B6. I found TLS Co by chance when I was about to give up. The measurements seemed to be the elusive "tall A6" that I'd been hunting for, so after a couple of hours trying to make up my mind about the colour (the choice of leathers is huge) I took the plunge and placed the order. The cover arrived this morning and it fits the planner like a glove. Gorgeous leather, immaculate stitching, beautifully presented in a smart understated box – and an incredible bargain for that quality. Great service, too. I can't recommend this company highly enough. An all-round enjoyable shopping experience!

27 stycznia 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Karen, this was such a joy to read—thank you for taking the time to share your experience! 😊 We know how tricky it can be to find that just right fit for unique planners, so we’re absolutely delighted that your cover turned out to be the perfect match.

It’s wonderful to hear that you enjoyed the leather selection process (there are a lot of choices! 😆) and that the craftsmanship and presentation met your expectations. We love knowing that your cover has found its perfect home, and we truly appreciate your kind words about the service too.

Thank you again for choosing us—it means the world! If you ever need anything else, we’re always happy to help.

Oceniono na 5 z 5

This company is simply amazing

This company is simply amazing, and the people who work there are truly kind, patient and helpful, even with non native english speakers like me.
Workmanship is great and I will definitely go back to Leather Satchel for more :)

6 stycznia 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for your kind words! We’re truly touched to hear how much you appreciated the service and workmanship. It means the world to us to know that we could make your experience a positive one, and we're always here to help, no matter the request.

We look forward to welcoming you back for more in the future! 😊

Oceniono na 5 z 5

Excellent leather goods

Excellent products, handcrafted to individual specifications. The workshop crafts leather goods to treasure. The items made are so special. Worth every penny.
Alongside that, the level of customer service is second to none. Absolutely Excellent.

9 stycznia 2025
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for your kind words!

It means the world to us that you see our stuff as something to treasure.

It's also great that you recognise the value and care we put into crafting them.

Your praise for our customer service makes us really happy — because we take great pride in it.

Overall, your support and feedback inspire us to keep doing what we love, so again, "Thank you." 🙏

Oceniono na 5 z 5

The best leather satchel and small…

The best leather satchel and small leather goods Company. The best customer service and communication.

Fantastic personal service and the most beautiful, well made products.

19 listopada 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Hi Dylan,
Thank you for your wonderful feedback! It truly means the world to us that you’ve had such a positive experience. We take great pride in both our craftsmanship and our customer care, so hearing that you appreciate the quality of our products and our communication really brightens our day. We look forward to serving you again in the future and hope your new leather goods continue to bring you joy for many years to come.

Oceniono na 5 z 5

Wow, beautiful leather handbag

Wow, beautiful leather handbag recieved yesterday the craftsmanship is excellent.

I fell in love with it at the first touch. The leather is so smooth and the color is so superb.

24 października 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Hi Hannah,

Wow, thank you so much for your lovely review! 😊 It’s amazing to hear how much you love your new handbag—it really means a lot to us. The way you described the leather and craftsmanship made us smile; we’re so glad it’s everything you hoped for.

If you ever need anything else, just give us a shout. Enjoy your beautiful new bag!

Oceniono na 5 z 5

Infinite care and excellent value

My husband wanted a replacement for a well loved and worn out messenger bag. The company took endless care over the specification. He is so pleased with the result. A custom made high quality leather messenger bag for £200 is extraordinary value.

9 listopada 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Hi Catherine,

Thank you so much for sharing your experience! 😊 We’re delighted to hear that your husband is pleased with his new custom messenger bag.

Taking care over the details is truly important to us, so it’s wonderful to know it made a difference. We hope his new bag serves him well for years to come, and we’re grateful for your kind words on the quality and value.

Thanks again for choosing us!

If there’s anything else we can help with, just let us know.

Oceniono na 5 z 5

FANTASTIC

My parcel arrived today it was very well packed and on opening we were thrilled we our purchase. The quality and craftmanship was great. Would recommend them to anyone a very big thankyou.

8 listopada 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Hi Andrea,

Thank you so much for your kind words! 😊 We're thrilled to hear that you're pleased with your purchase and that the quality and craftsmanship met your expectations. Your recommendation means the world to us. If there’s anything else we can do for you, please don’t hesitate to reach out.

A very big thank you from all of us here at The Leather Satchel Co.!

Oceniono na 5 z 5

Just what I was looking for

I have been looking for a red leather case for my iPad for a long time, and wanted to make sure I got one of good quality that wouldn't stain my other bags. I got recommended to contact the Leather Satchel Co. for a custom order. They were really patient and helpful while I was considering options and ideas, and even managed to source the perfect colour.

They kept me informed all the way through the process, with pictures of the leather and similar items, and estimations for completion time. It took less than two weeks from I made my final decision untill I received it in the mail. It was neatly packed, and the case is so well made. I look forward to showing it off.

I will definetly be coming back for future leather cases/ bags.

24 października 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Hi Sarah,

Thank you so much for your fantastic review! We’re delighted to hear that you found the perfect red leather case for your iPad and that the quality meets your expectations. It’s great to know our team could help guide you through the customisation process and source the ideal colour for you.

We’re also glad the updates along the way made the experience smoother, and we truly appreciate your kind words about the craftsmanship. We look forward to helping you with future cases or bags!

Thanks again for your support and recommendation. ❤

Oceniono na 5 z 5

Excellent product

A lovely company to deal with so helpful from advise on the design to making and to delivering my satchel within 5 days so I had it in time for my birthday. The quality of everything is excellent and I will certainly be ordering more bags from them the whole experience was a pleasure

20 września 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Hi Patricia,

Thank you for your lovely review! We’re so glad to hear that you enjoyed your experience with us, from the initial design advice to the speedy delivery of your satchel. It’s wonderful to know that we could get it to you in time for your birthday!

We’re thrilled that you’re pleased with the quality of your satchel, and we can’t wait to create more bags for you in the future. If you ever need any assistance or have new ideas, please don’t hesitate to get in touch—we’re always here to help!

Thanks again for choosing us, and we wish you many happy adventures with your new bag.

Oceniono na 5 z 5

Fantastic Product and Sensational Service

I love my briefcase satchel.

I had been looking for something smart and small to carry to and from work. I came across the Leather Satchel Co. and I was impressed by the look of the products, the bespoke service, and the company's commitment to manufacturing a quality product here in the UK.

I ordered some leather samples initially to help me decide what to go for. But I messed up. I ordered an 11" Briefcase Satchel and that was just too small for me - it didn't look right. Luckily the company has an outstanding "no questions asked" returns policy. I arranged the return and received a really helpful email from the MD, Keith asking me what I was really looking for. Keith and Shaun were then hugely helpful as I sent various queries and ideas to them, surely I was driving them mad by now, but they were endlessly patient and they gave great advice. Finally, I placed an order for the replacement satchel.

I opted for a 14" Briefcase Satchel in Distressed Walnut Husk. I added gold hardware, a shoulder pad, a key hook and changed the single front pocket for two front pockets. Just two weeks later the satchel arrived, and it is magnificent!

The bag looks amazing, really classy and so well made. 14" is just the right size for a minimal amount of stuff, it even takes my 14" laptop and everything else I need for a light day. The two pockets are great for my phones and the key hook is really handy. But the really amazing thing is how well balanced it is - the shoulder pads sits nicely on my shoulder, it's suede backed so it never slips making it a really easy carry. Fully loaded it doesn’t cause me any shoulder or back pain.

I'm hooked and I cannot recommend them highly enough. You should order one, I'm planning on a second much bigger one for days when I need to carry clothing with me as it gets colder and to use as an overnight bag.

Thanks so much Keith and Shaun for all your help, advice and patience.

9 września 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for your wonderful review! We’re delighted that you love your new 14" Briefcase Satchel—it sounds like it’s the perfect fit for you now.

Even though the original satchel you ordered wasn’t quite the right size for what you needed, I’m glad we could step in and help get everything sorted. It’s all part of the bespoke service we love providing – and you were a pleasure to work with throughout the process!

The Distressed Walnut Husk, with all those custom additions, is such a classy combination, and it’s fantastic to hear how well it’s performing for your day-to-day use. The balance and comfort of our bags are top priorities, so knowing the shoulder pad is making a difference makes our day.

Whenever you’re ready for that bigger satchel, give us a shout – we’d be happy to help you with that one too!

Thanks again for your trust and support, Adam.

Oceniono na 5 z 5

What a beautiful satchel

I am really happy with my new satchel and the whole experience of buying the product. Happy to support handcraft and family business.

Bags are highly customizable, customer support amazing and the product is packed so nicely that even unpacking is a lovely experience.

I bought a 14 inch Satchel. I added a shoulder pad and a handle. I can fit there an A4 book, a 14 inch laptop, a water bottle, a wallet, books, umbrella, pencil case. Basically everything that a woman needs.

The bag is very beautiful and smells lovely. I get compliments on it (from both men and women). You can really see that you have a top notch handcrafted product that will last years to come.

I can't thank the team enough!

26 sierpnia 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Thank you so much for this lovely review! We’re thrilled to hear that you’re enjoying your new 14" Satchel, and it sounds like you’ve put it to great use already! It’s amazing how much you can fit in there – sounds like you’ve got all the essentials covered.

We’re especially happy that you appreciated the customization options and the experience of unpacking the satchel. We take great care with every detail, from the crafting to the packaging, so hearing that it made your day brings us a lot of joy.

It’s wonderful that your satchel is earning compliments too! Knowing that people notice the quality and craftsmanship means the world to us. We’re confident it’ll be by your side for years to come.

Thank you again for your support and kind words. If you ever need anything, we’re just a message away!

Oceniono na 5 z 5

Beautiful satchel.

I recently received my beautiful 11inch satchel bag. I absolutely love it. It arrived very promptly, just ten days after ordering and beautifully wrapped.
The quality of the leather and the craftmanship on my bag is amazing.
When I took my bag out of the beautiful box, I knew it was made and packed with love and care.
The Leather Satchel Co. are exceptional. Their attention to detail and customer service is flawless.
I would have no hesitation recommending this super company. I will definitely be back again.

7 sierpnia 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Mary, thank you so much for your glowing review! 🌟🌟🌟🌟🌟

We’re thrilled to hear that you love your 11-inch satchel. Knowing that you appreciate the craftsmanship and care we put into our products truly means the world to us.

We always aim to make every experience with The Leather Satchel Co. exceptional, from the moment you place your order to the moment you open the box.

Your kind words about our attention to detail and customer service are incredibly encouraging, and we’re delighted that you felt the love and care that went into creating your bag.

We’re so grateful for your recommendation and can’t wait to welcome you back whenever you’re ready for your next piece.

Oceniono na 5 z 5

Leather Music Satchel

I recently started a search for a new leather music case. My search led me to The Leather Satchel Co. website. I was really impressed with the layout of the site, the large number of different satchels and other leather items available and the amazing choice of colours an options. I was especially impressed with the commitment to craftsmanship displayed on this site.

I selected my case in post office red, with almost all of the available options, placed my order and waited. My new case arrived yesterday, just one week after I had placed my order, and came all the way from Liverpool, England. What a beautiful piece of craftsmanship. It is everything I hoped it would be and more. I can't wait to start using it when my piano lessons start again in August.

It is good to know that there are still a few craftsmen left in the world that take pride in their work. This beautiful piece of art will last me a lifetime and, I am sure, will generate a lot of comments from my peers.

Martyn Wesley

24 lipca 2024
Opinia niezależna
Logo The Leather Satchel Co.

Odpowiedź od The Leather Satchel Co.

Wow, thank you for such a detailed and heartwarming review!

If we could give reviews to our supporters, you'd get ⭐⭐⭐⭐⭐ (5/5) too!

I'm delighted to hear that you're impressed with our website and the craftsmanship of your new music case.

Pillarbox Red is a fantastic choice, and it's wonderful to know it has met all your expectations. Knowing that our work will accompany you in your piano lessons is incredibly rewarding.

Martyn, don't hesitate to reach out if you have any questions or need anything else. Enjoy your beautiful case and the admiring looks it will surely attract!

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