I have shopped with Lastaforest a couple of times and I can say that my experiences with them only have been positive. They have a seriously nice customer service. Always quick to reply and al... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I question how legit the " positive "reviews, pretty much the worst experience i have ever had with any on line company. What i purchased was poorly made, very cheap feel to it. Been two months, after... Zobacz więcej
The shipping was a fiasco, comes from China and tracking was a nightmare. They were delivering to a residence; however, repeated stated "could not deliver because the business was closed". The deliv... Zobacz więcej
Just received my Barista vacuum, and am very pleased. It’s exactly what I was looking for to use at my home coffee bar. Helps make cleaning my grinder a snap (Zerno Z1). And it’s more than powerful en... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Premium Coffee Tools For Brarista and Home Coffee Lovers
Dane kontaktowe
Stany Zjednoczone
- contact@lastaforest.com
- lastaforest.com
Odpowiada na 3% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Items of low quality not to say bad
Items of low quality not to say bad, I bought a vacuum bottle for 800ml coffee for $31 and an anti-static water atomiser for coffee beans with tray for $35, because the bottle does not make the air vacuum the soft plastic lid, the thin aluminum bottle without any brand logo,
In AliExpress there is the same bottle for $13, it is not similar it is exactly the same and the water atomiser for grains that included a tray have not been sent to me and my surprise was when you can also buy it on AliExpress for $9, BEFORE BUYING ANYTHING LOOK AT ALIEXPRESS AND YOU WILL SAVE A LOT OF MONEY.
(Not so) Professional Barista Starter Kit
First off, avoid as everything is shipped from China. I bought the Pro Barista starter kit for my Sage Barista Express in 54mm. The tamper does not tamp down properly, the distributor tool scratches the sides of my porterfilter when rotating and doesn't create a smooth coffee surface. Overall, not satisfied. Plus, it took over two weeks to arrive. AVOID
Try to get your money back
Try to get your money back. Cannot supply the goods and a promised refund never received. Just delaying tactic to avoid making the £100 refund. Total dishonest way of doing business in that they sell items they do not have in stock then will not refund the money.
I bought a 58mm portable portafilter…
I bought a 58mm portable portafilter holder and they sent a 51mm one, I sent an email for the return and they never responded. In addition to buying a botomless portafilter that was of the worst qualities, it had mislocated the holes in the filter holder basket. I would never buy more here nor would I recommend doing it
I have made multiple purchases…
I have made multiple purchases including portafilter, tamper, WDT tool, pneumatic espresso maker, and the Ikape KAPO K2 portable espresso machine. Every time I have had questions or made requests with customer service, they have been responsive. They are my first choice for espresso related items.
I bought the Muvna adjustable levelling…
I bought the Muvna adjustable levelling espresso tamp in Walnut 54mm for Breville. The product was heavy, precise, and of surprisingly excellent build quality, especially given the online reviews for other products. It was well packaged. I use it several times a day and it was very easy to dial in for perfectly tamped and level pucks and no microchanneling. Shipping took 9 days from order to doorstep. Item comes from mainland China.
Could be a world class product it the customer service team were upgraded
Ordered a £100 coffee tamping station (54mm) and was due a free gift (puck screen) which only costs a few pounds. However the screen they sent was 58mm! I asked for them to send the correct size and they refused as it was out of stock and instead asked for me to write a good review. How about ‘We’re very sorry but will send you the correct size once we have this item in stock’ …. Hey presto, a 3 star review turns into a 5 star review.
Misleading product description and terrible customer support
Misleading product description, followed by abysmal customer support and ending with near hostile responses.
Will never purchase from this company again.
Electronic Walnut Coffee Scale
I ordered the walnut coffee scale, not only did it take 3 weeks to receive my item, it does not work properly. The scale dies after a few minutes of use and it does not allow you to tare the weight to O. Very disappointing
Great rectification
Original order was for magnetic puck screen remover. It did not work with my puck screen. After speaking with the team they kindly sent out a complementary puck screen that works with there device. Good customer service.
Good products and prompt response
Good products and prompt response
Ordered wrong porta filter by mistake
Ordered wrong porta filter by mistake. After a quick email exchange they were able to correct my error and send the one I needed, excellent customer service.
got charged more for item after I paid for it
I got sent a 30 percent off coupon used it on a espresso machine data s and then they sent me an additional invoice to pay more for it not good business practice .. I got a new credit card just for this and now am getting a refund but not happy
A total amazing experience, very good product. They very good.
Very good experience .
First time to order
First time to order. 3 products arrived in perfect shape and function as expected. Shipping was fast without any tariff issues. Good value and will use again.
The product took a long time to get to…
The product took a long time to get to me and when I received it and took it out of the box the screw was stripped, and I could not use it. I threw it out.
The after-sales service is the best…
The after-sales service is the best I've found on this type of website for coffee products. Truly excellent. I had a problem with an electronic device, and they fully refunded my money with exquisite service. It's a 100% secure and recommendable website with top-quality products at very competitive prices.
Awesome customer service customer
The customer service team is amazing, they responded fast and we're very friendly and helpful.
I ordered the wrong parts apparently
I ordered the wrong parts apparently, so I mailed them with the issue. They were able to send a offer for a new brewhead, but sadly it didn't fit my style...
Overall great service options, quick reply. And great quality equipment
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