I have shopped with Lastaforest a couple of times and I can say that my experiences with them only have been positive. They have a seriously nice customer service. Always quick to reply and al... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I question how legit the " positive "reviews, pretty much the worst experience i have ever had with any on line company. What i purchased was poorly made, very cheap feel to it. Been two months, after... Zobacz więcej
The shipping was a fiasco, comes from China and tracking was a nightmare. They were delivering to a residence; however, repeated stated "could not deliver because the business was closed". The deliv... Zobacz więcej
Just received my Barista vacuum, and am very pleased. It’s exactly what I was looking for to use at my home coffee bar. Helps make cleaning my grinder a snap (Zerno Z1). And it’s more than powerful en... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Premium Coffee Tools For Brarista and Home Coffee Lovers
Dane kontaktowe
Stany Zjednoczone
- contact@lastaforest.com
- lastaforest.com
Odpowiada na 3% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
SCAM company
I believe many of the positive reviews for this company are fabricated to cover up what seems to be a scam. I placed an order but canceled it after waiting far too long for delivery. Despite my cancellation, they claimed the goods had already been shipped. When I asked for a tracking number, they provided one from a completely different order that only included a single item. This company is highly suspicious—a big SCAM!
Heropresso Espresso Maker Pro -- I was…
Heropresso Espresso Maker Pro -- I was a little apprehensive about ordering from this company based on other reviews of shipping delays, but I didn't run into any issues. My order was shipped 4 days after I placed it, and delivered 7 days after that (China-US). The packaging was a bit of a hot mess and the two plastic bottles that were meant to be included in the kit were not, but I wasn't too bothered by that. Everything important was there and the coffee maker and grinder have both exceeded my expectations in terms of quality. The price was great.
The Bottomless Portafilter
The Bottomless Portafilter - Dragon Ridge Design I received looks good as I expected it would. But looks only go so far. The portafilter head supposedly screws together with the Dragon Ridge handle. Trouble is they will not tighten together…just keeps turning which renders the portafilter practically useless… no lockup! Disappointed? Yep!
Incredibly good customer service
Incredibly good customer service. They went above and beyond when I ran into an issue. I highly recommend this store
Highly recommended
The delivery was fast.
The quality are great.
And innovation... Now where I find this items here in Bahrain or in the world, highly recommended shop. Thanks
Exactly the product i wanted
Exactly the product i wanted. Quick delivery. Works as expected and even included a magnet mount for any surface. Great Idea. Love it.
Warranty was Honored
My coffee scale stopped charging after about 8 months of ownership. I contacted them to see if they would honor the 1 year warranty. There were a few questions asked to troubleshoot, and after that they sent me a new scale without requiring me to send the broken one back. They stand by their products.
With that said, the replacement scale I received was not the same color as the one it replaced so there was a tiny bit of a mix up on their part with the replacement. Both wood scales look wonderful so I don't mind too much.
4 stars reflects the original product not lasting long and the color mix up, but the communication and replacement experience was good.
I guess this was my 10
I guess this was my 10. Order and it was perfect as all the others. Very good product packed 100% safe and arrived in an appropriate time as it takes from China to Europe.
Great Experience!
The product was as advertised. I’m really enjoying it. Arrived on time. I’d shop here again.
Do NOT buy from this company!
This is got to be one of the biggest SHAM operations I have ever seen! nice polished website but wait until you get their products in hand! Absolutely Awful! After a rather large order, once I received my products and realized the dismal quality, I attempted to reach out to ask for a return label. On their website their Return policy is clear as day, stating free returns within 30 days and NO RESTOCKING fee as long as the order is > $100. Instead and in response to my request by email (as directed) they told me it is too expensive to do cross-border returns and they instead will return only 25% of the order. I let them know that this is NOT OK and I want a full refund. They then stated "Can you please send us the products and then we will issue a refund.." but offered no free return label! And now after I send them a screen shot of their own clearly stated policy which allows for free returns, they have ghosted me! Buyer beware! Do NOT buy from this company!

Odpowiedź od Lastaforest
The coffee products I ordered were of…
The coffee products I ordered were of the highest quality.
Great quality products and service!
They send me different coffee making…
They send me different coffee making set, which of course is cheaper.
It took a month to send, not 5-8 business days.
I am going to try to get a refund or to somehow fix this, lets see. I am not realy positive about any action from their side.
Return will cost me again some money, I guess they are misusing this fact.
Great experience
Yes I had a great experience. I had some concerns ordering outside of my country Canada. They had reassured me that my order would be delivered as fast as it could with a tracking number. They were true to there word and was prompt via email in their response. My order was well packed and secure. The items are well made and true to their advertisement. Very Happy with both my orders. Im a Happy Customer!

Odpowiedź od Lastaforest
Don’t be put off by this company…
Don’t be put off by this company shipping from overseas, great tracking info and products are well worth the wait!

Odpowiedź od Lastaforest
I am happy with my purchase
I am happy with my purchase, the product exceeded my expectations. Only the delivery time is a bit late, but that's to be expected for an international purchase. I would definitely buy again.

Odpowiedź od Lastaforest
I ordered an Lastaforest pneumatic…
I ordered an Lastaforest pneumatic espresso machine that uses a pump and have faced several issues. First, it took more than a month to arrive, but worse than that there wasn’t a pump. When I mentioned that to Customer Service, they didn’t really respond at all. And then I wrote again and they responded by we’re sending you a pump in a separate order.
I had already ordered a pump online from somewhere else and tested the espresso machine with quite poor results.
And, lastly they sent a link to Trust Pilot and mentioned I’ll receive 5% off on my next order if I give them 4 or 5 stars. I’ve copied in exactly what they wrote me below. I’d skip this company on ordering anything.
Dear Stanley,
We hope this email finds you well!
We are excited to offer you a special promotion: receive an instant 5% refund on your current order when you leave us a 4 and 5 stars review on Trustpilot.
Here's how it works:
Leave a 4 or 5 stars review of your experience with us on Trustpilot.
Take a screenshot of your successful review.
Send the screenshot back to us.
Once we receive your screenshot, we will promptly apply a 5% refund to your current order.

Odpowiedź od Lastaforest
Responsive communication
Ordered a portafilter and 2 baskets all came quickly given it was international shipping. Packed well and safe, was even able to return a product easily that won’t fit my new machine.

Odpowiedź od Lastaforest
Doświadczenie Trustpilot
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