I’ve attended Grand Central laser clinic for years and wouldn’t go anywhere else. The staff are all so friendly. Dom, in particular was very knowledgeable about the process and listened to my needs. S... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have done my laser hair removal treatment with cris in white city Westfield and had an amazing experience. I have few treatments with her and she is brilliant have some tips from her too. Also she... Zobacz więcej
I have had good laser hair removal sessions with other staff and I had a session with Ana for the first time today. I really appreciated that she made sure to double check the pre and post care with m... Zobacz więcej
I’ve had laser done in the past with 2 other competitors and it was never done right. They always hurried through the sessions and I barely saw any results after. That being said, since start... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk
Dane kontaktowe
Laser Clinics UK, Sentinel House, 193-197 Old Marylebone Road , NW1 5QR, London, Zjednoczone Królestwo
- onlinesupport@laserclinics.co.uk
- laserclinics.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just had a microdermabrasion with…
Just had a microdermabrasion with Rachel at the Plymouth rooms. Great treatment very thorough, felt amazing afterwards and looking forward to seeing more results over the next few days. Will definitely recommend the treatment and Rachel. Will be booking again whilst the discount offer is available.

Odpowiedź od Laser Clinics UK
Laser Clinic
Laser Clinic - Westfield. Very kind, understanding and professional technician. I’m rather shy, so their attitude helped me a lot.

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Florina - Ilford Laser clinic
Florina at Ilford Laser clinic was really amazing. Listening carefully and very accommodating.
Florina knew exactly what she was doing. Talking me through the process.
Good service

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Fabulous place
I'm so pleased with the results of my first treatment for facial veins with Tamsin. Booking was easy via the website, the consultation was timely and relaxing as was the treatment. The staff are friendly and I was happy to receive personalised advice and recommendations. I've already booked a further 2 appointments and purchased skincare. Would highly recommend.

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Stratford Westfield clinic
Stratford Westfield clinic, London
After 14 sessions I would have expected much better results and better services.
- Even though you schedule appointment way in advance and always turn up on time it was never on time and always delayed.
- staff members overworked and quite anxious
- one staff member told me that she was abused and threatened by another customer’s boyfriend outside the premises and manager did nothing about the incident. That is insane that company tolerates such a behaviour…
- staff members changed nearly every session which meant that each used different strength laser option
- with the amount of customers they have you can tell that lasers are knackered and not as affective
I would recommend to save the pennies and go to better laser clinic

Odpowiedź od Laser Clinics UK
Failed to deliver service – breach of consumer rights
I purchased 4 facial sessions, paying £916 at Laser Clinics Cambridge in Nov 2025. The service has not been delivered. Appointments were repeatedly cancelled over several months due to lack of qualified staff.
This raises concerns under the Consumer Rights Act 2015, which requires services to be provided with reasonable care and skill and within a reasonable time. Selling a treatment package without the capacity to deliver it is misleading.
I was also promised that my sessions would be restored and paused to allow proper scheduling. This was never actioned despite multiple follow-ups.
I would strongly caution others before purchasing prepaid treatment packages here.
Extremely pathetic treatment they are…
Extremely pathetic treatment they are only after your money. I was literally 5 mins over my appointment which was to last for 10 mins as it was just lip and chin and they refused to treat me and even created a scene. Worst service ever they dont even cover the areas for laser properly. Just money and business oriented place they will not value you as a customer

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I’ve had an amazing experience at Laser…
I’ve had an amazing experience at Laser Clinics. The staff are always friendly, welcoming, and professional, and the clinic is spotless definitely 10/10 for cleanliness. I would highly recommend them to anyone considering skin, laser, or injectables treatments. I’ve been coming to this clinic for the past 3 years and the service has consistently been outstanding.

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“Great experience with Connie for my…
“Great experience with Connie for my microdermabrasion treatment. She was professional, gentle, and made me feel comfortable throughout. My skin felt smoother and refreshed afterwards. Highly recommend!”

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Well done Ellie she works amazing.
Well done Ellie she works amazing.
She is patient and she never rush while doing her job 👍😊

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Unprofessional Complaint Handling
I am extremely disappointed with the customer service from Laser Clinics UK, particularly the Cambridge clinic.
As a paying customer, I do not feel I have been treated professionally or fairly. I have been chasing responses for over 3 weeks and have still not received proper communication or a clear resolution.
I contacted the clinic directly multiple times, as well as Online Support, the Refunds Team and Compliance. Unfortunately, I was repeatedly redirected between departments, received generic copy-and-paste responses, or no response at all from the clinic itself.
The most frustrating part has been the lack of accountability and communication. It should not take weeks for a paying customer to receive a meaningful response, especially when the company’s website states enquiries are usually answered within 48 hours.
Overall, the experience has been stressful, time-consuming and very disappointing from a customer service perspective.

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Odpowiedź od Laser Clinics UK
Great experience here every time
Great experience here every time - staff are so consistently kind and discreet and make you feel so comfortable. Treatment really works (I am v fair with dark hair though, so an ideal candidate!) and is completely tailored. Now just going to the Ealing branch for top ups but highly recommend.

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I’m happy with my experience today
I’m happy with my experience today. This is my 8th Laser hair removal session, and I have been seen by many different technician, but today I was truly impressed with my technician (forgot to take her name) as she was very thorough and has keen attention to what I needed. She’d go back to stubborn areas and do it again,plus she has a very light and caring hands, I could tell as I deal with patients too. Unlike others who would just do it so quickly. Thank you for the good service.

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SPEND YOUR MONEY AT THERAPIE CLINIC INSTEAD
Been coming here for years, despite them closing all of my local laser clinics down i decided to drive 1 hour away for a session which I instantly regret! First I mistakenly booked a full body package not realising that face wasn’t included. I asked if I could do half of my face instead of the bottom half of my legs due to time we also had left (there wasn’t enough time to add on face) they initially said that was fine, later on towards the end of my appt just before getting my face done, the manager tells me that I need to pay extra for my face DESPITE ME SAYING I WONT DO MY HALF LEGS IF SHE JUST DOES MY FACE. surely my half legs would’ve costed more than HALF OF MY FACE. I’m genuinely shocked how they could treat a customer who has been loyal and coming for YEARS. I’m never booking any treatments here. Please spend your money at Therapie instead.

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Fabulous!
My laser session was quick yet extremely thorough! I felt extremely comfortable throughout the whole experience and was put at ease with plenty of lovely chit chat (sorry I can’t remember my therapists name!)

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Constantina work is amazing
Since I’ve had Constantina for my laser sessions, my laser results have been wonderful! Shes very persise with her work and aims to make sure there’s no spaces missing during the laser appointments👏

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The staff made me feel relaxed and…
The staff made me feel relaxed and comfortable from a male perspective. As I had a Hollywood and underarms laser hair removal. The service went well and is very affordable and works out cheaper if you buy a hair removal package instead of individual treatments. I enjoyed the experience and am looking forward to having more sessions.

Odpowiedź od Laser Clinics UK
I had my regular session with lovely…
I had my regular session with lovely and caring Iqrah at Leeds laser clinic today. She delivered my treatment with patience and utmost professionalism. I am pleased with my results and the consistency she provides. Highly recommend for anyone seeking a kind, caring and genuine therapist.

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Great all round
Very easy to book and manage my appointments. Laser is painless and effective, I have seen results from the first session. The staff is always super professional and friendly.

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Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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