Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

SIERO HYALU B5 Pelle rimpolpata e idratata in pochi giorni. Siero straordinario! La formula con 4 tipi di acido ialuronico fa davvero la differenza: idrata a lungo e lascia il viso morbido e... Zobacz więcej

Oceniono na 1 z 5

Vous avez perdu 3 clients. Il y a un soit disant service d'information aux consommateurs qui consiste à 'informer que toutes les lignes sont occupées... Ah... Ah. .. Ah!!! Le conseil aux consommate... Zobacz więcej

Oceniono na 1 z 5

Ich verwende das Produkt jetzt seid über 3 Wochen und ich kann nur die negativen Bewertungen bestätigen. Meine Haut bei der Augenpartie ist komplett rot gewesen, wund und ausgetrocknet. Davor habe ich... Zobacz więcej

Oceniono na 2 z 5

I've been a loyal La Roche-Posay customer for a while now, and I'll say upfront: the products themselves have been genuinely good for my skin. That's why this experience has been so disappointing. M... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kosmetykami
  2. również w kategorii:
  3. Drogeria
  4. Fabryka kosmetyków
  5. Kosmetyki
  6. Salon kosmetyczny

Informacje przekazane przez różne źródła zewnętrzne

Alt om skønhedsprodukter fra La Roche-Posay, specialist i hudpleje og makeup til sensitiv hud. Gratis ekspertråd til alle hudtyper


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

253 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(253)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

If I could give a zero I would

If I could give a zero I would. Do not order from La Roche-posay Canada. Worse customer service ever. They say 1-2 days processing but it actually takes 14 days to get. I could have drove there quicker! They refused to cancel my order when it wasn’t even processed or packed. Cheaper through Amazon.

2 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Ho fatto lo skin test sul loro sito…

Ho fatto lo skin test sul loro sito perché volevo acquistare nuovi prodotti (sempre trovata bene) ma, non solo non sono mai arrivati i campioni omaggio, l'assistenza si rifiuta di fornire i risultati (quindi non saprei quale acquistare). Risposte alle mail pessime (copia incolla senza leggere).
Pubblicità ingannevole. Finisco i prodotti che ho già e non li compro mai più.

2 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Slow but safe

Ordered from La roche posay on a pharmacy site and it came a couple days after the estimate to my coastal town, the kind of wait where you sniff the air for rain on warm pavement and keep glancing at the box like it might bloom open by itself, but when it landed the carton was snug and neat and not a corner crushed, phew. Everything inside was sealed and stickered, pumps taped, no leaks, it felt careful and real, like someone tucked it in with both hands, so I’m half grumbly and half grateful! Anthelios sits invisible under my makeup and Toleriane hushes my rosy cheeks nicely, I’ll order again for sure, just wish you’re tracking updates were clearer.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Almost did not buy it, then it quietly won me over

I almost left the shelf without it, honestly, because every dermatologist recommended brand I have tried in the last few years has promised calm skin then given me that prickly flush on my cheeks and around my nose, especially after Pilates or a gallery opening when the rooms get warm. I kept reading the tiny labels, squinting for fragrance and alcohol, and I told myself not to be taken in by clean white bottles again, yet something about la roche posay being so plain spoken and pharmacy based made me think maybe, just maybe, this is the one to test after my last facial. I started with Toleriane, thinking I would return it if it stung, but it did not sting at all, and the redness that usually blooms overnight looked softer by morning which surprised me and made me feel a bit silly for dragging my feet.

Then I tried Hyalu b5 over it in the evening, just two small pumps, and it sat like a little cushion under my night cream without that tightness I sometimes get from other serums. My smile lines did not disappear of course, I am eighty one, but the makeup I wear for brunch photos stopped settling there so sharply which I did not expect, and I am picky about texture for selfies. I should say I am sensitive to scent, and I could not detect any fragrance beyond a faint clean thing which did not linger, so I did not feel queasy during my morning K pop class.

Anthelios was the real test for me, because high protection SPF usually makes me shiny and then my cushion foundation pills, and I hate that under ring lights when we do our pop culture trivia nights. This one is ultra light and goes clear on my rosacea prone spots, it looks invisible under makeup, and it did not creep into the lines around my eyes which often happens by lunchtime. Reapplying before a rooftop coffee did not disturb my base either, I patted it in and it behaved, which feels rare for me, and the little nozzle dispenses just enough without blobs.

I added Lipikar for my dry shins that itch in the evenings and it calmed the scratch cycle in two nights, which was a relief, while Effaclar on my chin kept those little stress spots that pop up after spin from turning into full eruptions. The pumps and tubes are simple and tidy, nothing leaks in my tote, and the seals were intact when I opened the boxes which helped me trust the authenticity, I notice these things because I have had duds before. Price wise it is not the cheapest, more than supermarket creams of course, but since my skin is not flaring and my SPF plays nicely under makeup, the performance is better value than the pile of almost used bottles I keep meaning to finish. I worried I was falling for marketing again, I really did, but now that my face feels quiet and my routines are smoother, I am relieved I gave la roche posay a chance.

23 sierpnia 2025
Opinia niezależna
Oceniono na 4 z 5

Ok so i just picked up la roche posay…

Ok so i just picked up la roche posay toleriane and anthelios from my local pharmacy, and the sealed caps and pump felt reassuring, you know youre getting the real thing. toleriane metls in like a kind litte hug, no scent and no sting on rocea cheeks, and my skin feels calm within minutes. Anthelios is ulra light and goes invisible under makeup, no whitecast, and the little shaker sound when you tap the bottle made me smile, plus i trust its string UVA UVB protection. Early days, but for the price it feels fair and the delivery to the store was quick, youll love how gentle this duo feels.

11 września 2025
Opinia niezależna
Oceniono na 1 z 5

Customer service abominable

Customer service abominable.
Premium brand and excellent product but the purchase experience and phone and internet 'support' are the lowest level around.
I feel they have wasted my time and money.
Will boycott their product as a result.

7 października 2025
Opinia niezależna
Oceniono na 5 z 5

I love this brand

I love this brand! I can't believe the reviews! They have been recommended by so many beauty specialists and have cleared my skin right up! I love the hyaluronic acid and daily resurfacer!

7 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible rash

My grandson used this creme and he has swollen eyes and a terrible rash on his torso.
How can this product be so expensive????

12 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

told to wash with this- pre-op

told to wash with this- pre-op
next day itching and burning in crutch area
so hard to wash off in the shower i obviously left traces of this vile mixture on my scrotum and elsewhere
today despite wash with proper soap im still itching and stinging

22 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Odeur à revoir ANTHELIOS UVMUNE

Je suis généralement satisfait des produits Laroche posay mais je doute que leurs produits soient testé sur le marché par un panel de consommateurs avant la mise sur le marché. J’ai acheté ANTHELIOS UVMUNE 400 et comment vous dire… si le produit est bon au niveau composition et efficacité son odeur est repoussante, un mélange d’odeur de rance avec je ne sais quoi qui personnellement me donne des hauts le cœur dès le matin. L’odeur s’estompe au bout de 30 minutes mais je ne rachèterai pas le produit pour ce motif.

8 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

🌟 1-Star Review

🌟 1-Star Review: DO NOT ORDER FROM LA ROCHE-POSAY CANADA'S WEBSITE
If you’re thinking of ordering from La Roche-Posay Canada’s official website — don’t. I placed an order and tried to cancel it less than 24 hours later, before anything had shipped. I contacted customer service immediately and was told, word-for-word:

“We are unable to cancel orders once they have been submitted.”
Let me be clear — the product hadn’t shipped, nothing had been packed, and their own agents admitted they had “no access” to stop the order. Even supervisors couldn’t help. It’s an inflexible, robotic system where the entire support team is trained to say “we can’t do anything.” Zero accountability, zero flexibility.

To make it worse, you have to pay for your own return shipping, even if the order hasn’t shipped yet. Yes, you read that right — you pay to return a product they forced you to accept.

After pushing for answers, I was offered a $5 coupon — while still being denied a basic cancellation request. Eventually, they closed the chat on me.

There’s no real “customer service” — just a script and a wall.

⚠️ Save yourself the stress:
Order from Shoppers Drug Mart, London Drugs, or Amazon instead.
At least you’ll be able to return or cancel like a normal customer.
This website operates like it’s stuck in 2005. You deserve better.

13 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

GAME-CHANGER FOR MY SKIN!

Effaclar Face Wash, The Best I’ve Ever Used

Let me just say, I’ve tried a lot of skincare over the years, but Effaclar Face Wash is in a league of its own. From the first use, I could feel the difference: it’s like a deep, refreshing cleanse without any of the tightness or irritation you usually get with other “clarifying” products. It leaves my skin feeling balanced, soft, and genuinely clean, not stripped or squeaky.

I have sensitive, temperamental skin that reacts to so many products, but this has been nothing short of a miracle. It’s gentle enough for daily use but still powerful enough to keep blemishes at bay and pores looking tighter and clearer. I’ve had fewer breakouts, smoother texture, and a noticeable glow since making this part of my routine.

The texture is silky, the lather is satisfying but not over the top, and it rinses away beautifully. Even better, it doesn’t mess with my skin barrier or leave me dry. Honestly, it makes my skin feel like I’ve just had a professional facial every time I use it.

I’m genuinely so pleased with how consistently brilliant it is. This is one of those rare products I’ll repurchase without hesitation, a true staple. If you’re on the fence, don’t be. Your skin will thank you!

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Die Pumpe des Körperbalsams ist sofort…

Die Pumpe des Körperbalsams ist sofort defekt! Außerdem lässt sich trotz halb voller Flasche die Pumpe nicht mehr bedienen! Ist mir nun zweimal passiert! Beschwerden werden sowieso nicht behandelt! Um diesen Preis eine Frechheit! Ich bin auf ein anderes Produkt umgestiegen!

27 maja 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej