It was great to get a service from them. The team is supportive and umderstand client's needs, deal accordingly and satisfactorily. No rush but a quality service. I was taken care ny one f their me... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent Service – Highly Recommended! I booked a Fire Risk Assessment (FRA) with Landlord Check Ltd, and the service was excellent from start to finish. Afzal was professional, responsive, and... Zobacz więcej
DO NOT USE. Do not use this company under any circumstances. They are complete fraudsters who have taken nearly £2,000 of our money and not completed a job and keep issuing empty promises of a refund.... Zobacz więcej
Good prompt service by Afzal at customer service,Always answered the phone quickly. simply good service for both gas and electrical certificate.
Informacje dotyczące firmy
Napisane przez firmę
We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.
Dane kontaktowe
1340 - Greenford Road, UB6 0HL, Greenford, Zjednoczone Królestwo
- 0208 609 7777
- info@landlordschecks.co.uk
- landlordschecks.co.uk
3,6
Średnia
260 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 7% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Stay away - Refund still due (a month now)
Despite I booked the appointment (date & time) and paid online, they called me to inform me that they don’t work on weekends. I am still waiting for the refund that should have been issued one month ago. Each time I call them the answer is the same - you will receive the refund next Friday. It never happens. Stay away. I will report it to the council.
Despite they have answered that they are looking at it it is already 2 months and still no refund has happened. Stay away it is a SCAM
7 grudnia 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Dear [Ana Lopez],
Thank you for your feedback. We are truly sorry to hear about your experience and the inconvenience caused regarding your booking and refund.
While we aim to make our booking system as seamless as possible, we regret the oversight regarding weekend appointments. We understand how frustrating this situation must be and apologize for any miscommunication that may have occurred.
With regard to your refund, we sincerely apologize for the delay and assure you that this matter is being prioritized. Our team is actively working to resolve this and will follow up with you to ensure the refund is processed promptly.
We appreciate your patience and understanding, and we are committed to making things right. Please feel free to contact us directly should you have any further questions or concerns.
Kind regards,
AVOID AT ALL COSTS
7 stycznia 2025
Opinia niezależna
Odpowiedź od Landlords checks Limited
Dear [Aalex],
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations.
Our goal is always to provide reliable and efficient services, and we deeply regret any inconvenience or frustration we may have caused. Please know that we take your concerns seriously and are working hard to address the issues you’ve raised.
We appreciate your patience and understanding as we strive to improve and provide the quality service our customers deserve. If there is anything further we can do to resolve this matter for you, please don’t hesitate to reach out to us directly.
Kind regards,
Excellent Service
I needed reviews/certifications done in a hurry and the team really stepped up. Thanks for foing a great job.
12 grudnia 2024
Opinia niezależna
Super helpful
Ali was Super helpful and Understanding. Took time to listen to me and made me feel valued. Would not hesitate to use the service again.
28 listopada 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you so much for your kind words and for sharing your positive experience with Ali. We're thrilled to hear that he made you feel valued and provided the understanding and support you needed. Your satisfaction is our top priority, and we’re delighted that you wouldn’t hesitate to use our services again.
We look forward to serving you in the future and continuing to provide the same level of care.
Warm regards
Outstanding and reliable fire risk assessment services
Exceptional service from start to finish! The assessor, whose name I believe was Muhammad, was extremely punctual, arriving right on time. He was thorough, professional, and ensured everything was completed efficiently. I was pleasantly surprised to receive all the fire risk assessment documents well ahead of schedule. Would highly recommend this company for their reliable and top quality service to anyone looking for fire risk assessments.
26 listopada 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our fire protection services. It’s great to know that our team member took the time to understand your needs, provided effective solutions, and ensured everything met safety standards.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you need any assistance, don’t hesitate to reach out.
Warm regards,
Booked multiple services PAT Testing
Booked multiple services PAT Testing, EICR, Fire Risk Assessment. Immaculate service prompt response. Received all certificates on time. Would highly recommend this company.
15 listopada 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our fire protection services. It’s great to know that our team member took the time to understand your needs, provided effective solutions, and ensured everything met safety standards.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you need any assistance, don’t hesitate to reach out.
Warm regards,
Booked Fire Risk Assessment
Booked Fire Risk Assessment. Happy with the service! Definitely recommend
29 listopada 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our fire protection services. It’s great to know that our team member took the time to understand your needs, provided effective solutions, and ensured everything met safety standards.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you need any assistance, don’t hesitate to reach out.
Warm regards,
Excellent work from the risk fire…
Excellent work from the risk fire assessment team! Your thorough evaluation & clear recommendations have greatly improved our safety & compliance.
25 listopada 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our fire protection services. It’s great to know that our team member took the time to understand your needs, provided effective solutions, and ensured everything met safety standards.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you need any assistance, don’t hesitate to reach out.
Warm regards,
I had problems uploading documents
19 listopada 2024
Odpowiedź od Landlords checks Limited
Dear Dennis,
Thank you for leaving a review. We noticed that the details of your feedback might not align with our services. Could you kindly clarify the review or let us know which specific service or experience you are referring to? This will help us address your concerns appropriately.
If your feedback pertains to another company or service, we recommend reaching out to them directly to ensure your issue is resolved. Thank you for understanding, and we’re here to assist if needed.
Warm regards
Dishonest service and bad customer treatment
Absolutely appalling service. Using rude and tardy contractors and then repeatedly lying about progress on urgent matter. Dreadful phone etiquette and no remorse for their complete lack of provision, required constant chasing and reminding of their unfulfilled promises. Avoid avoid avoid avoid avoid!
8 listopada 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you for your feedback, and we sincerely apologize for any inconvenience caused. While we were not directly involved in providing the service in question, we made every effort to assist you in resolving the matter. Unfortunately, we could not meet your expectations this time.
We recommend contacting your letting manager for further assistance, as they may be better positioned to help. We value every customer, and we would love the opportunity to provide you with our services in the future to showcase our commitment to excellence.
Thank you for your understanding, and we hope this clarifies the situation.
Great service from Landlord Checks
Landlord Checks came to check my landlord's electrical equipment, the engineer was very polite and friendly and completed the tests quickly and then issued the PAT certificate in good time
15 listopada 2024
Opinia niezależna
Highly Recommended
Highly Recommended , Swift service received certificate is less than 2 days
13 listopada 2024
Opinia niezależna
Fast service provided.
6 listopada 2024
Opinia niezależna
really friendly staff
really friendly staff, great job with speedy results
18 października 2024
Opinia niezależna
Extremely poor service, not a reliable company
I have received multiple services from this company at the same day, yet they neither showed up nor provided any updates on the appointment date. I had to call four times just to reschedule the appointment. As I was outside the UK, I specifically booked a flight just for this matter, but they failed to come on the agreed date, disrupting my entire schedule. The inventory check was supposed to take place before the tenant moved in, but they arrived after the tenant had already settled, resulting in a report that included items not belonging to me. I can say that this is the weakest and worst inventory report I have ever read, as they failed to address even major issues. When I asked them to correct their mistake, they said it wasn’t possible, and I would have to make another booking for a new inventory check, for which they would charge me again. This is one of the worst companies I have dealt with to date.
23 września 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you for taking the time to share your feedback, and we sincerely apologize for the challenges you faced with your recent experience. We deeply regret the inconvenience caused by the missed appointments and the issues with the inventory report.
Your concerns are important to us, and we are reviewing this matter thoroughly to prevent similar situations in the future. We genuinely value your trust and would love the opportunity to serve you again, ensuring a much-improved experience.
Thank you for your understanding.
I first misunderstood your reminder
I first misunderstood your reminder, I thought it was a scam because of the emphasis on urgency, it would have been better if more time had been allowed for the reminder to be investigated by me.
Apart from that, the experience was satisfactory.
17 września 2024
Opinia niezależna
Ali was super helpful and sent a copy…
Ali was super helpful and sent a copy of my certificate straight away
10 września 2024
Opinia niezależna
Poor customer service experience
Booked EICR, PAT and Fire Risk assessment. Kept chasing them on engineer's site visit on the day. Eventually they came. Kept chasing them for reports after that. Every time their customer service says he will call back in 30 minutes to provide update. They never did. It's been more than 3 days I have not received eicr despite chasing several times. The tenancy is looming over, they are closed over the weekend and I have no clue what was the outcome of eicr on the 4th day of it being conducted. Won't be using them again.
6 września 2024
Opinia niezależna
Odpowiedź od Landlords checks Limited
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced with your recent bookings. We understand how important timely reporting is, especially with a tenancy approaching. Your feedback highlights areas we need to improve, and we are taking immediate steps to address this.
We truly value your trust and would love the opportunity to serve you again in the future, ensuring a smoother, more reliable experience. Thank you for your understandin
Last year I used these people and they…
Last year I used these people and they were good ,this year for the same fire assessment we used them but the service is terrible ,after 2 weeks I'm still waiting for the report, when phoning they promise tomorrow but nothing arrives, now they won't return my call .
8 sierpnia 2024
Opinia niezależna
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