Landlords checks Limited Recenzje 

260
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was great to get a service from them. The team is supportive and umderstand client's needs, deal accordingly and satisfactorily. No rush but a quality service. I was taken care ny one f their me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent Service – Highly Recommended! I booked a Fire Risk Assessment (FRA) with Landlord Check Ltd, and the service was excellent from start to finish. Afzal was professional, responsive, and... Zobacz więcej

Oceniono na 1 z 5

DO NOT USE. Do not use this company under any circumstances. They are complete fraudsters who have taken nearly £2,000 of our money and not completed a job and keep issuing empty promises of a refund.... Zobacz więcej

Oceniono na 5 z 5

Good prompt service by Afzal at customer service,Always answered the phone quickly. simply good service for both gas and electrical certificate.

Informacje dotyczące firmy

  1. Utrzymanie nieruchomości

Napisane przez firmę

We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

260 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 7% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Service – Highly Recommended

Had a great experience with Landlord Checks for our Fire Risk Assessment. The booking process was smooth, and Ali provided excellent customer service. The assessment was thorough, and the pricing was fair. Highly recommend!

19 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not touch with a barge pole

Horrible communication and kind of blackmailers...quoted a price for checks saying ts discounted and issued invoice too which was paid in advance. After the visit, they did not release certificates saying the price is less than usual, and excluded emergency testing, raised a new invoice. When I insisted on refunding my money, they said they will charge visiting fee on account of saying they have visited the property. Felt I was blackmailed, either pay 48 pounds visiting fee or 48 pounds additional charges for issuing the certificates. The guy claiming to be manager never responded, the guy taking the call refused to let me talk anyone senior.

Was a gross mistake to use the service, will never use again.

10 marca 2025
Opinia niezależna
Logo Landlords checks Limited

Odpowiedź od Landlords checks Limited

We take all customer feedback seriously and are sorry to hear about your experience. However, we are unable to locate any record of your booking or interaction with our team. Could you kindly provide further details, such as your invoice number or the property address, so we can investigate this matter thoroughly?

At Landlords Checks, we pride ourselves on transparent pricing and excellent customer service. If there has been any misunderstanding, we would be happy to clarify and resolve the issue to your satisfaction. Please contact us at 020 8609 7777 or email us at info@landlordschecks.co.uk, and we will be more than happy to assist.

We appreciate your time and look forward to resolving this matter.

Oceniono na 5 z 5

Better than expected

I wasn't quite sure at first given the reviews online but still went with it as this is the cheapest one I could find. Turned out I am really happy with the fire risk assessment. Ali was helpful when arranging the assessment, and Muhammad Saif arrived on time and was really friendly, we had the visit on Wednesday and got the report on Friday. Overall, happy with the service provided.

12 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Poor Service

Very disappointing experience on the 2nd time around. After chasing me to get me Fire Risk Assessment booked in because the previous one was about to expire, ( or more than one occasion unnecessarily). They then tried to charge me for things that are not needed on a risk assessment and i had to be firm with them as i work in property so knew they were just touting for business. I have today received the certificate nearly 3 months after the report was carried out. This was very disappointing especially as i had to continually chase the report . I would not recommend i had a client with a block of 16 flats i could of referred but obviously didn't.

12 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Engineer did not turn up

Engineer did not turn up for appointment to complete PAT test. There was no communication from the company about the situation and when the tenant phoned the company she was informed the vehicle had 'broken down'. Meantime the tenant had taken time off work to have the test completed. Certainly not recommended as it appears that the organisation is unreliable with regard to keeping scheduled appointments.

17 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Great

Ali is very helpful. I highly recommend . He replied to all my questions very quickly.

6 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Order 17880

Order 17880
I am extremely disappointed with the service.

1) The inspector did not show up for the scheduled appointment.
2) Nobody bothered to call me to inform me that the inspector would not come, and I had taken a day off from work specifically for this appointment.
3) I called customer service four times to reschedule, and every single time, I was told that someone would call me back. Unfortunately, nobody ever did.
4) They charged me for a service that was never performed, and it looks like they are having serious difficulties actually delivering what they promise.

The level of unprofessionalism is absolutely shocking. I have not seen such blatant disregard and ignorance towards a customer in a very long time. I have wasted my time, money, and energy dealing with a company that clearly does not care about its customers.
Avoid this service at all costs!

5 lutego 2025
Opinia niezależna
Logo Landlords checks Limited

Odpowiedź od Landlords checks Limited

Dear Mr. Raphl,

We sincerely apologize for the inconvenience you have experienced. We completely understand your frustration and truly regret that we were unable to meet your expectations on this occasion.

Please know that we have been continuously trying to accommodate your booking over the past two days. Despite our best efforts, due to unforeseen scheduling challenges with our engineers—who primarily operate within London (under the M25)—we have unfortunately been unable to complete the service as planned.

As previously assured, if we are unable to fulfill your appointment today, we will process a full refund promptly. We appreciate your patience and understanding in this matter.

We truly value your feedback and are always looking to improve our service. If you feel that this matter has been handled fairly, we kindly request that you consider removing your review, as we have genuinely done our best to resolve the issue.

Once again, we sincerely apologize and appreciate your understanding. Please let us know how you would like to proceed.

Oceniono na 5 z 5

Ali has been exceptional—his…

Ali has been exceptional—his communication is always prompt and professional. I’m genuinely impressed by his dedication and the high standard of service he provides. I highly recommend him to any landlord seeking a reliable and diligent professional.

24 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

This is a SCAM…

This is a scam I arranged as a Landlord to have a CP12 Gas Safety Check done for my tenant in Medway however they contacted me to say they do not work outside of the M25. I requested a refund on the 4th December 24 and have rung 4 times as the refund has not been put back into my account each time I ring I am told it will be refunded but I am still waiting and will be reporting them to Trading Standards. I would avoid them as they are not honest.

4 grudnia 2024
Opinia niezależna
Logo Landlords checks Limited

Odpowiedź od Landlords checks Limited

Dear [Dondi],

Thank you for sharing your feedback with us. We deeply regret any inconvenience caused regarding your CP12 Gas Safety Check and the delay in processing your refund.

Please rest assured that we take matters like this very seriously, as our goal is always to provide the highest level of service to our clients. While we currently operate within the M25, we understand your frustration regarding the miscommunication, and we are working to ensure this does not happen again in the future.

Regarding your refund, we sincerely apologize for the delay. Our team is reviewing your case as a priority, and we will ensure that the refund is processed promptly. Please allow us to follow up with you directly to confirm the next steps and ensure this matter is resolved to your satisfaction.

Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our services.

Kind regards,

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