Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Zobacz więcej
Reakcja na opinię
What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).
Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.
Informacje dotyczące firmy
Napisane przez firmę
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Dane kontaktowe
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Zjednoczone Królestwo
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
4,4
Doskonała
648 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
excellent service
excellent service from my BDM Alex, and even better service from the case underwriter. What a great team.
14 listopada 2025
Odpowiedź od LANDBAY
Thank you Gary for your review. We're happy to hear you enjoyed working with the team and have passed this feedback on to Alex. We look forward to working with you again soon!
Odpowiedź od LANDBAY
Thank you for taking the time to leave your review. We hope to work with you again soon.
Odpowiedź od LANDBAY
Thank you for your review! Its great to hear we have suitable products for all your clients. We look forward to working with you again soon.
Odpowiedź od LANDBAY
Thank you Natt for your feedback and this 5 star review!
As always an excellent service from…
As always an excellent service from Landbay,
The Product transfer was seamless and the client was very happy with the service.
1 listopada 2025
Odpowiedź od LANDBAY
Thank you Gemma for your review!
We're glad to hear that your client's product transfer was seamless and you both enjoyed working with us. We hope to do so again soon!
Land Bay PT's
I worked with Jon Braddick and various support staff for 2 x BTL's PT's. The level of the support is really positive and helpful and a definite plus of using Landbay this level of customer service.
3 listopada 2025
Opinia niezależna
Odpowiedź od LANDBAY
Thank you for your 5 star review! Its great to hear you enjoyed working with our team and have passed this on to Jon. We hope to work with you again soon!
We reached the outcome we wanted
We reached the outcome we wanted! Parts of the process were quite lengthy and a little frustrating (which is why I have not given a full 5 stars) however I chose Landbay as a lender as they were lending outside of the box and made allowances where other lenders would not, so you can't have it all! There were many hurdles that we overcame and we reached completion so my client was very happy!
29 października 2025
Raheed Hussain was really helpful on…
Raheed Hussain was really helpful on getting this case over the line.
22 października 2025
Odpowiedź od LANDBAY
Thank you Deeksha for your 5 star review. We've passed this on to Rahead!
Efficient
From the beginning Harry Phillips has been amazing, the underwriting seamless and mortgage offer within a reasonable time.
23 października 2025
Odpowiedź od LANDBAY
Hi Moshin,
Thank you for your feedback and 5 star review! We hope to work with you again soon.
Landbay are the most unprofessional…
Landbay are the most unprofessional lender i have ever known . I paid off a mortgage account 27th February this year and they still have there charge on the property which means that completion today was postponed . I then called to ask what is going on only to be told that they put the wrong title number on the DS1 so Head Office have sent it back asking for the right title number so more delays and no apologies . I have reported them to the Financial ombudsman so see how we get on .
14 października 2025
Opinia niezależna
Harry and Chris were great
Harry and Chris were great, mortgage offer is issued within 2 days of application for a limited company buy to let purchase
10 października 2025
Opinia niezależna
Odpowiedź od LANDBAY
Hi Caner,
Thanks for your review. We're glad you enjoyed working with us and have passed this on to Harry and Chris.
I worked with Christ Plaster on my…
I worked with Christ Plaster on my clients 4 x BTL remortgages and he was incredible to work with. He was so proactive and was able to underwriter and agree the cases in record time., the clients have a large property portfolio and having used other lenders in the past – the service really stood out as exceptional.
I have been so impressed with the overall service provided by Chris and Ian May and wouldn’t hesitate to use Landbay for any new cases.
3 października 2025
Odpowiedź od LANDBAY
Thank you for your feedback! We’re thrilled to hear that Chris and Ian delivered such an exceptional experience. Providing fast, reliable service is what we strive for, and we really appreciate your support.
Underwriting was good
6 października 2025
Odpowiedź od LANDBAY
Thank you Gary for taking the time to leave a review.
This was a straightforward product…
This was a straightforward product switch. You requested a new valuation at significant cost and very detailed ID request despite the client being an existing client. The delays resulted in the client being on SVR for 1 month and the additional interest cost was avoidable in my opinion.
1 października 2025
Odpowiedź od LANDBAY
Thanks for taking the time to share your feedback. Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey. Your comments are really valuable to us and help us continue improving the experience for our customers.
Great service and very helpful BDM
24 września 2025
Odpowiedź od LANDBAY
Thank you for your review Leighann!
Just a very good BTL lender that is…
Just a very good BTL lender that is better to deal with more than many others.
25 września 2025
Odpowiedź od LANDBAY
Thank you Andy! We're glad to hear you enjoy working with us and hope to do so again soon.
Great Service
Recently placed a Ltd Co Buy to let with Landbay. Both my BDM Harry and the underwriter, David (who I had direct access to) were extremely helpful. Was a very positive experience and I look forward to placing business with them again.
1 lipca 2025
Opinia niezależna
Odpowiedź od LANDBAY
Hi Carole,
Thank you for your review. We're so glad that you enjoyed working with us and have passed your feedback on to Harry and David!
Odpowiedź od LANDBAY
Thank you, Kevin. We look forward to working with you again soon!
Doświadczenie Trustpilot
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