Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Zobacz więcej
Reakcja na opinię
What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).
Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.
Informacje dotyczące firmy
Napisane przez firmę
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Dane kontaktowe
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Zjednoczone Królestwo
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
4,4
Doskonała
648 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always helpful and good underwriters…
Always helpful and good underwriters who go the extra mile.
5 czerwca 2026
Yet again a fast efficient service with…
Yet again a fast efficient service with a great lending product secured for the client.
5 czerwca 2026
Swift and efficient service from input…
Swift and efficient service from input to completion.
4 czerwca 2026
Odpowiedź od LANDBAY
Thank you for your 5 star review Andy!
Excellent service as always from…
Excellent service as always from Landbay, our BDM Alex is extremely helpful, supportive and knowledgeable, the underwriting team are always helpful and easy to reach and as always a quick easy efficient process for the client.
1 czerwca 2026
Odpowiedź od LANDBAY
Hi Martin, thanks for your kind review. We’re really pleased Alex has been so helpful and supportive, and that our underwriting team have helped keep the process quick and straightforward for your client.
We appreciate your continued support and look forward to working with you again soon!
Really great experience with Landbay
Really great experience with Landbay. Huge thanks to Sian who dealt with both cases and was so quick and efficient. Communication always really helpful and made the process really easy for me.
1 czerwca 2026
Odpowiedź od LANDBAY
Thanks for your great feedback Jennifer. We’re pleased Sian was able to handle both cases quickly and keep everything running smoothly with clear communication.
We really appreciate your support and look forward to working with you again.
Harry Phillps my BDM is great to work…
Harry Phillps my BDM is great to work with and made the deal easy to get completed.
It would be great if all BDM were like Harry.
Thanks
18 maja 2026
Odpowiedź od LANDBAY
Thanks for your review, it’s great to hear Harry was so easy to work with and helped get your deal over the line smoothly. We’ll make sure your feedback is shared with him.
We appreciate your support and look forward to your next case!
able to speak to decision makers and…
able to speak to decision makers and especially at completion made sure this completed before the offer expired
15 maja 2026
Odpowiedź od LANDBAY
Thanks for your great feedback Alberto.
We’re pleased the team could keep things moving by engaging the right decision makers, and that we helped get the case completed before the offer deadline!
5*****
WHAT CAN I SAY ABOUT LANDBAY? 5*****
AMAZING FROM START TO FINISH.
HAVE NOT LOST THEIR HUMAN TOUCH.
15 maja 2026
Odpowiedź od LANDBAY
Thank you for your feedback and 5 star review! Its so great to hear you love working with our team. We look forward to working with you again soon!
Odpowiedź od LANDBAY
Hi Richard,
Thank you for your review. We're glad to hear you enjoyed working with us and look forward to doing so again soon!
swift mortgage process
Special Thanks to Adam Cross and Harry Phillips. been very helpful and swiftly processed mortgage application
11 maja 2026
Odpowiedź od LANDBAY
Hi Ergin,
Thank you for your review. We've passed this on to Harry and Adam and look forward to working with you again soon.
A product transfer should be a simple…
A product transfer should be a simple process , full underwriting is just over the top
5 maja 2026
Odpowiedź od LANDBAY
We're sorry to hear about your experience with your product transfer. Our process can differ from other lenders due to the way we work with multiple funding partners.
This is what allows us to offer a broad and competitive range of products, but it can occasionally mean additional steps, like full underwriting, that you might not encounter elsewhere. We're continuing to improve the process, and your feedback helps us make it smoother.
Increased rates at the end of the…
Increased rates at the end of the process. Absolutely terrible way of doing business, severe delays with the application.
8 maja 2026
Opinia niezależna
Odpowiedź od LANDBAY
We're sorry to hear about your experience, particularly the delays and the rate you ended up on. This isn't the standard we aim for, and we'd like to look into what happened.
Please get in touch directly so we can go through the details with you.
Our BDM assisted with getting a stalled…
Our BDM assisted with getting a stalled completion across the line, allowing the client to keep their interest rate.
7 maja 2026
Odpowiedź od LANDBAY
Hi Hayley,
We're so glad we could help get your case across the line. Thank you for taking the time to leave us a review. We look forward to working with you again soon!
A complex case which was handled very…
A complex case which was handled very well and understood by the underwriter. The complexity was in the legal work but Landbay behaved in their usual reliable way to a successful conclusion. A top 5 lender all day long.
1 maja 2026
Odpowiedź od LANDBAY
Thank you for the feedback Gary. We’re really pleased to hear the case was handled well and that our underwriter support made a difference, particularly with the legal complexity.
Odpowiedź od LANDBAY
Thank you for the great feedback. We’re delighted to hear you received such amazing service from David and Alex, we’ll be sure to pass on your kind words!
Under writer Collette on the case was…
Under writer Collette on the case was very helpful and informative.
16 kwietnia 2026
Odpowiedź od LANDBAY
Thank you for your feedback Nick. We’re pleased to hear Collette was helpful and informative throughout the case and we’ll be sure to pass on your review!
Simple process through to legals which…
Simple process through to legals which were completed on time
14 kwietnia 2026
Odpowiedź od LANDBAY
Hi Nick, thank you for your feedback.
We’re pleased to hear the process was straightforward and that legals were completed on time. We really appreciate you sharing your experience working with us.
Straightforward underwriting
Straightforward underwriting, great support and speed. All you need from a Specialist Bank
13 kwietnia 2026
Odpowiedź od LANDBAY
Thank you for your review Al.
We’re pleased to hear you found the underwriting straightforward and appreciated the speed and support from the team.
We look forward to workign with you again soon!
Case cancelled without notice
Landbay cancelled the case due to lack of response from the solicitor who was dealing with their requirements.
Zero communication to myself (broker). Case was re-instated but then client needed to sign all new documents which caused delays.
Intermediary submitted business should have the intermediary involved and informed at every stage. Poor from Landbay on this occasion.
10 kwietnia 2026
i had 100% support from the BDM it is…
i had 100% support from the BDM it is very important for me to have that
9 kwietnia 2026
Odpowiedź od LANDBAY
Thank you for your feedback Surendra. We’re really pleased to hear you had full support from your BDM. That level of support is exactly what we aim to deliver!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.