LANDBAY Recenzje 

648
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really great support and helping co-ordinating with the relevant departments to meet a very tight deadline on a complicated case. Couldn't have done it without your support a long the whole process! T... Zobacz więcej

Oceniono na 1 z 5

Woeful service and assistance with BTL mortgage when life events inc mental/physical health deteriorated. Constant references to "head office" all whom offer ZERO help at all, on contrary merely threa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What could have been a challenging case was made very straight forward by my BDM (Alex Witham) and the underwriter (Sian Robinson).

Oceniono na 5 z 5

Brilliant lender, my go to for BTL. Great underwriting by Chloe Newton and support by Ian May BDM.

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. Operator rynku

Napisane przez firmę

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

648 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(648)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Outstanding Support...

We've used Landbay before, as a Brokerage and always been happy with the service.

On this occasion, this was no different, with outstanding support from the Underwriter - Simrat Gill.

The case was far from straight forward, but we experienced a smooth process from our initial discussion with our dedicated contact Paula Dawson, through to Offer,

11 września 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Andrew,

Thank you for your 5 star review!

We're pleased to hear that you are happy with our service and enjoyed working with Simrat and Paula.

We've passed your review on to them.

Oceniono na 5 z 5

Amazing team at Landbay including the…

Amazing team at Landbay including the underwriter Collette and the business development manager Simone!!

Thanks for all your help!!

22 sierpnia 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Thank you Rikesh! We've passed this feedback on to Collette and Simone.

Oceniono na 5 z 5

Landbay are a delight to work with!!

Landbay are a delight to work with!!

I highly recommend using them as the allocated underwriter and personal service cannot be faulted and I will always use their services for complex cases.

13 sierpnia 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Sharon,

Thank you for your review. We're glad you enjoy working with us and we're able to help with your cases!

Oceniono na 5 z 5

What a great lender

What a great lender, always in hand to help make the case fit, listened to use and once we found the correct rate to help the loan fit on a ltd co BTL the mortgage was produced in hours! will def use again!

31 lipca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Thanks Natalie! We look forward to working with you again soon.

Oceniono na 5 z 5

Excellent service

Excellent service, swift responses and direct access to the underwriter. How refreshing is that!
Chloe was always so helpful and was ALWAYS available to speak to me which made the whole process so much easier. Thank you Chloe

26 lipca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Emilio,

Thank you for leaving a review. We've passed this on to Chloe!

Oceniono na 5 z 5

Very smooth processing

Very smooth processing. Welcome assistance from the BDM Ian. Very clear list of requirements and speed of processing from the underwriter James.
Very please with the outcome and impressed with the way the case as been handled.

3 lipca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Mark, thank you for your feedback. We have passed your review on to Ian and James.

Oceniono na 5 z 5

HMO Remortgage

very easy to deal with and regular updates. special thanks to Jasmin Locke on a recent case that made Landbay, as always, very easy to deal with for cases

21 czerwca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Thank you Jordan! We've passed this review on to Jasmin.

Oceniono na 5 z 5

Efficient at every stage

The system was easy to use, great support and service from the team and updated at every stage. Very efficient and the product offering was superb.

21 czerwca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Lucy,

Thank you for your review. We're glad you enjoyed using our broker portal and our products.

Oceniono na 5 z 5

A helpful BDM

A helpful BDM, an understanding and communicative Underwriter and a Head of Sales who got involved.

20 czerwca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Thank you Chris! We're glad you enjoyed working with us.

Oceniono na 5 z 5

Enjoyable experience

Jon Braddick, BDM, very approachable and know what help is needed .
Shalini Tamang,Underwriter, understand the case really well and help to solve the valation problem and always keep us updated.
Plus their system is very simple to use.

7 czerwca 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Nan,

Thank you for your review and feedback. We have passed this on to Jon and Shalini.

We look forward to working with you again soon.

Oceniono na 5 z 5

Very easy to deal with..

Very easy to deal with... Good BDM's and underwriters.
It was an easy process and Landbay are a lender I would use again.

6 kwietnia 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Ian, thanks for your review. We're glad you found our process easy and hope to work with you again soon!

Oceniono na 1 z 5

Absolutely the worst lender I have ever…

Absolutely the worst lender I have ever dealt with. My experience with Landbay Mortgages has been nothing short of a nightmare. Initially, I was on a fixed-rate mortgage, which suddenly switched to a floating rate without proper notice, effectively doubling my mortgage payments. The new rate was so exorbitant that I had to negotiate a payment plan just to manage the skyrocketing costs.

The ordeal didn't stop there. After enduring months of delays because they kept requesting additional documents, the head underwriter finally approved my new mortgage. However, just when I thought the nightmare was over, they pulled the new mortgage offer without any valid reason. This happened after they had dragged the process out long enough to push me into arrears and force me into a payment plan under the oppressive floating rate.

Landbay Mortgages' incompetence and unscrupulous practices are appalling. They have no regard for their clients' financial stability and seem to thrive on creating distress. Their constant delays, changing terms, and ultimate withdrawal of the approved mortgage demonstrate a complete lack of professionalism and reliability. I urge anyone considering Landbay Mortgages to steer clear and find a more trustworthy lender. This company is an absolute disaster and will only lead you into financial ruin. Avoid at all costs.

27 maja 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Dear Vivek,
 
We understand that mortgage terms can be complex, and we appreciate your patience in allowing us to look into your case.
 
A fixed-rate mortgage will always revert to a variable rate once the fixed period ends, which was 5% + BBR, as detailed in your mortgage offer. It also outlines when the fixed rate period ends.
 
We also notified your broker 90 days before the end of your current fixed deal and then we notified you 30 days before.
 
Regarding rescinding your new mortgage offer, Landbay is a responsible lender with strict policies that need to be met to consider a new application.
 
I appreciate that this isn't the outcome you would've wanted. However, I hope that our response clearly explains why we have made this decision.

Oceniono na 5 z 5

Scott (Underwriter)

Scott (Underwriter), was amazing. Constantly keeping me updated and being proactive. So grateful he was dealing with this case as I don't think it would have been offered without him.

29 maja 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Creig, thank you for your review. We're glad you enjoyed working with Scott and have passed this on to him.

Oceniono na 5 z 5

Virtually unparalleled access and…

Virtually unparalleled access and excellent service from Landbay's underwriter on a number of recent cases, without which it's entirely possible none would have proceeded with this lender.

29 maja 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Thank you Ron! We look forward to working with you again soon.

Oceniono na 5 z 5

Landbay from enquiry to offer

Landbay from enquiry to offer - simple application process, with shopping list of requirements and items conditioned for offer made the application process transparent and achievable there by meeting clients objectives - Very happy

22 maja 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Paul, thank you for your review. We're pleased you found the application process simple and hope to work with you again soon!

Oceniono na 5 z 5

Great lender

This lender delivered a quick efficient service throughout. Great product and very helpful. Harry was always on hand to answer any queries. Highly recommend

20 maja 2024
Opinia niezależna
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Odpowiedź od LANDBAY

Hi Marian, thank you for your review. We're glad you enjoy our products and working with Harry.

Doświadczenie Trustpilot

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