In fairness, Shane and Lauren did a great job helping me choose a bike that suited me. Lauren is a great, knowledgeable female bike mechanic and did a great job tightening and adjusting the bike to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Zobacz więcej
Have recently purchased my first Folding E Bike Kumabikes were recommended to me by another one of their Customers. A big Thank You To Eoin for all his hard work and help in answering all my que... Zobacz więcej
Genuinely great experience with Kuma Bikes from start to finish, and a special shout-out to Shane Healy who looked after me the whole way through. Quotes came back quickly with no chasing required, an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are an Irish ebike manufacturer based in Dublin Ireland!
Dane kontaktowe
612 Kilshane Ave, Ballycoolin, Dublin 15 , D15 AF8E, Dublin, Irlandia
- +35314979636
- info@kumabikes.com
- kumabikes.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best in town! Cork city centre!
From start to finish the process was super easy to deal with. I did the cycle to work scheme and the help at the store was honestly great. Got to test out the bike and really good service and variety for anyone looking for a nice bike. I will and have already recommended them. Super local store in the city centre of cork too with a workshop on site. 5 stars!
Great to deal with
Great to deal with
Great bike, really helpful staff. Would highly recommend
I bought my bike in the shop in Rathgar
I bought my bike in the shop in Rathgar. Gui and the young guy that was there when I picked up the bike were super in educating me about the bike, best battery use, etc.
Great service.
Purchased the Ado Air 20 Pro in Cork recently and it was ready the same day.
Looking forward to dealing with Eoin and Colin again in the future.
Had no real intention of buying a bike…
Had no real intention of buying a bike popped in to the Cork branch and took one for a spin, loved it, was told the pro was in the Marina Market. Tried it and bought it on bike to work scheme. Great customer care no pressure and will be picking it up soon. Would definitely recommend. Back to work saves a fortune
Really disappointing when it came to…
Really disappointing when it came to the order being processed and delivery being performed. It took many phones call chasing for date/time of delivery. Informed many times of a delivery date but various excuses when the agreed date passed. It was clear that internal communication within the shop was very poor, Depending on the day I called KUMA Bikes, Cork I would get different personnel on the phone and each time I'd have to re-explain that I still didn't get delivery. I felt there was no understanding of customer service. In my years of working experience and basic logic I know if a problem occurs the most important thing to do is keep the customer pro-actively informed, At no stage was this evident at Kuma Bikes, Cork
Excellent Customer Service @ Kuma Cork
Recently purchased a folding e bike from Kuma. Can't be happier with my new purchase, the lads in Kuma let me take the bike for a test ride, no pressure to purchase and answered all my questions. I have the bike almost 3 weeks now, perfect for what I need, 15km cycle to work each way. Folds neatly as im stuck for space. It's worth taking a test ride if you thinking about an e-bike. It makes Cycling fun for the average person. 👌
Professional and friendly support
The staff are very friendly and helpful.
I dealt with Kevin, who was most helpful initially and put up with me as I sought information; Josh, who looked after me in Dublin 15; and Eoin in the Cork branch. All equally professional and supportive!
The product (M1 Mid-size) is everything one might want in a modern e-bike.
I believe that this company, Kuma Bikes, is going in the right direction and provides proper service and backup.
Great service/ product
Great service, bike is perfect for city living with a 4 yr old and 100% affordable on the bike to work scheme. The battery gets me everywhere I need to with loads to spare. Perfect alternative to a car for 4 to 5 years until my girl is too big for it.
All excellent!
All the guys were attentive, kind and helpful. I left very happy with all the services completed. The bicycle left the place functioning in very good condition.
Great customer service
Great customer service. The staff are very knowledgeable and gave us great advice and support I'm choosing the right ebike.
Great staff
Great service, lovely, friendly and helpful staff. They took their time, and paid attention to our needs.
Eoin was very easy to deal with I felt…
Eoin was very easy to deal with I felt he listened to my needs and he explained everything to me about the electric bike I'm delighted with my purchase personally the bike is a game changer for me
Brilliant service and explained well…
Brilliant service and explained well how the e bike worked.
A great experience
Bought my cargo bike from Kuma bikes last week and could not praise them enough. Fantastic bike and absolutely wonderful customer service!
Bear cycles is a gem, great staff, friendly and patient and the bikes are great
The guys in Bear cycles are all so attentive and patient. They take time to answer questions no matter how basic or silly. They know the products and can advise accordingly. Special thanks to Lucca for his help and guidance in my purchase of my M1.
Tried to ask some questions but the guy…
Tried to ask some questions but the guy was distracted after phone call seems he misslayed something let's hope things are better when I collect or if I collect the bike very disappointed 😞

Odpowiedź od kumabikes.com
Excellent knowledge and given without…
Excellent knowledge and given without overselling. I was buying with 'cycle to work sceme', paperwork done without a problem. Store is located conveniently and they do servicing and repairs.
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