James managed to get Norwegian World Cup yarn for me and unfortunately when I wore them they were knocked out! Also I asked about cubed fixed knitting needles which again he could supply. Delivery... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Small company, big range of products, and phenomenal customer service. I’m so glad I stumbled across this company, I’ve submitted 3 different orders over the last couple months and every time I’ve bee... Zobacz więcej
Reakcja na opinię
Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... Zobacz więcej
Reakcja na opinię
Excellent service from McIntosh. James couldn’t fulfill my full order but he put my knit pro interchangeable needles on back order and when they came in he sent them out and didn’t charge me for deliv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wełną
- również w kategorii:
- Instruktor robienia na drutach
- Pasmanteria
- Przędza
- Sklep krawiecki
Napisane przez firmę
Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.
Dane kontaktowe
42 Denman Road, SE15 5NR, London, Zjednoczone Królestwo
- sales@mcintoshpublishing.com
- knitmcintosh.com
4,9
Doskonała
602 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od McIntosh
Thank you for your order and kind words
Odpowiedź od McIntosh
Thank you for your order and kind words
Brilliant service as always
27 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words
Always a good service
Always a good service and it’s nice to get a personal message in the delivery. A great range of products too.
26 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
The parcel came very quickly…
The parcel came very quickly beautifully packed and I was delighted with the yarn and pattern book.
25 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Great yarn and service
Having not ordered from this supplier before, I was amazed at how quickly the order was fulfilled and the excellent quality of the yarn, can’t recommend them enough
24 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words
Where to start I’ve never had to pay…
Where to start I’ve never had to pay for restocking an item because of returning a product and actually charging me the customer since when has the not have the right to try a product it wasn’t right for me so I sent these items back I accidentally ripped the one package when having a look I sent all of the products I bought but was not given a refund on the one item since when have these sellers have all these rules
24 czerwca 2026
Odpowiedź od McIntosh
Dear Christine,
Thank you for taking the time to leave a review. I'm genuinely sorry that you were disappointed with your return experience.
As a small, one-person independent business, I try to be as clear as possible about my returns policy before items are sent back. Before your return, I explained by email that returns are accepted on unopened items, that return postage is the customer's responsibility, and that a restocking charge of 10% (or £4.99, whichever is greater) applies. These terms are also published in my Terms & Conditions.
When your parcel arrived back, three of the four needle tips were returned in resalable condition and refunded immediately and accordingly. Unfortunately, the packaging for the 3.75mm needle tips had been damaged and covered with Sellotape. Once the manufacturer's packaging has been altered, I can no longer sell the item as new, so I wasn't able to refund that particular item. I appreciate that you mentioned this happened accidentally, but the item was no longer in a condition that could be resold.
I understand this wasn't the outcome you were hoping for, and I'm sorry for that. I always try to apply the same policy fairly and consistently to every customer.
I wish you all the very best with your future knitting projects.
James McIntosh
An amazing company
An amazing company. Issue with paypal and James was so helpful. Beautiful yarns and loving my new addi unicorn needles. Fantastic customer service.
18 czerwca 2026
Opinia niezależna
Odpowiedź od McIntosh
Thank you for your order and kind words.
Individually
I felt as though I was an important individual being served. It’s a great feeling when a customer isn’t treated by a ‘bot’ or other mechanical device as if one of a crowd of hundreds. My query was answered promptly and a mistake I made was sorted quickly without any suggestion that I was being daft! Thank you. It’s great being part of the McIntosh Clan!
3 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Helpful and prompt service!
28 maja 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Great one-man business
James went out of his way to provide a great service and fulfil my order, despite having problems getting supplies from the crochet hook provider.
He wrote detailed and considerate emails throughout our correspondence.
The order arrived in totally recyclable packaging, which I really appreciate.
I will definitely be ordering from him again.
2 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Odpowiedź od McIntosh
Thank you for your order and kind words.
Fast despatch, friendly service
Fast despatch. Friendly service. Always has a good selection of needles
1 czerwca 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Great selection of yarns
Great selection of Schoppel yarns (and other items difficult to find elsewhere) and good range in the 4 ply cotton, which was what I wanted- arrived well within the delivery time frame given and lovely quality- true to the colours on the webpage too- can't wait to get crocheting with it!
29 maja 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Efficient and delivered on time
Efficient and delivered on time. Kept updated about despatch of my order.
29 maja 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Odpowiedź od McIntosh
Thank you for your order and kind words.
A super service,he goes above and…
A super service,he goes above and beyond, as I had problem with my order James replied quickly. My knitting needles came safely packed. Very happy 😊 thank you
29 maja 2026
Odpowiedź od McIntosh
Thank you for your order and kind words.
Always a pleasure to deal with James
Always a pleasure to deal with James! Excellent service.
28 maja 2026
Odpowiedź od McIntosh
Thank you for your your orders and kind words.
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