Being late at pickup needs to be more smoother where everything else was perfect. If possible in the link to send the location where they will be collected will be much better so that he doesn’t get a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First of all, the car was fine, the staff was friendly. But I think the general strategy of this company is to squeeze money out of their customers wherever they can. - I paid ~150€ for crossing... Zobacz więcej
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Rien à redire sur KlassWagen, voiture nickel, instructions très claires, personnel de bureau et navette de l'aéroport disponibles à tout moment. Mais évitez de louer par le biais de Booking.com qui e... Zobacz więcej
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شركة تأجير سيارات روعة وخيار ممتاز نقل سريع من المطار لمكتب الشركةًخلال عشر دقايق واستلام السيارة سهل جدا خلال دقايق وانت مستلم سيارتك ومنطلق بدون فلسفة ولا تعطيل …اشكر الشباب الي في المكتب ع حسن تعام... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
About Klass Wagen Klass Wagen is Europe's leading independent car rental company, recognized by the World Travel Awards 2025. We operate over 7,000 vehicles across Romania, Hungary, Portugal, and Austria. Every rental includes unlimited mileage, CDW insurance, and a free airport shuttle at all airport locations. What started with just seven cars has grown into a modern fleet of more than 3,000 vehicles, including economy cars, automatics, SUVs, hybrids, and vans—ready to meet the needs of both leisure and business travelers. Today, Klass Wagen operates in several key destinations across Europe: Romania: Bucharest, Iași, Timișoara, Cluj-Napoca, Sibiu, Craiova, Oradea, Brasov, Suceava, Bacau. Hungary: Budapest Portugal: Lisbon Airport & Downtown, Faro, Porto Airport and Downtown. Madeira: Funchal Airport & Downtown. Austria: Vienna. Our mission is simple: to make car rental easy, transparent, and accessible. We focus on offering excellent value for money, modern vehicles, and premium services that ensure every journey starts smoothly. Each year, thousands of customers choose Klass Wagen for reliable vehicles, friendly service, and flexible rental options. Their positive reviews and testimonials are the best proof of our commitment to quality. Our team is available 24/7, ready to help you find the perfect car for your trip.
Dane kontaktowe
Industrie Strasse 1, 2432 , Schwadorf bei Wien, Austria
- +4314360180
- austria@klasswagen.com
- klasswagen.at
4,3
Doskonała
562 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well-organized airport-to-rental…
Well-organized airport-to-rental transfer system, staff attentiveness to customer inquiries and their prompt resolution.
10 października 2026
Odpowiedź od Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Competitive price if no cross board with in the country
Being late at pickup needs to be more smoother where everything else was perfect. If possible in the link to send the location where they will be collected will be much better so that he doesn’t get around searching. Me myself and others where waiting with no clue where to stand and are we in the right place
9 października 2026
Odpowiedź od Klass Wagen Austria
Hi,
Thank you very much for your appreciation, as well as for your feedback!
We hope to see you again soon :)
A beautiful day,
The KW Team
Wir sind im Vienna Flughafen gelandet
Wir sind im Vienna Flughafen gelandet, haben im Internet nach ein Mietwagen gesucht, sind auf die Internetseiten gestoßen, und haben mit denen telefoniert, haben ein Auto gebucht, wurden dan wo denen mit ein Schattelbuss abgeholt und zu der Firma gefahren wo dort das Gebuchte Auto bereits stand ,auch bei der Rückgabe war alles sehr schnell erledigt, und wir wurden wieder zur Flughafen gefahren.
Ist aufjedenfall zu empfehlen.
8 października 2026
Odpowiedź od Klass Wagen Austria
Hello!
Thank you for taking the time out of your busy schedule to share your opinion with other community members
We are glad to know your experience was positive in every possible way!
Know that we are hard at work finding ways to do things better every single time.
With appreciation,
KW Team
רני קליאו זה רכב גרוע
רני קליאו זה רכב גרוע.
ב8000 קמ לרכב כבר היו תקלות בסיסיות ברכב
8 października 2026
Odpowiedź od Klass Wagen Austria
Dear Mr.Shahaf,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconvenience you experienced with the vehicle. We understand how important it is to have a reliable and comfortable car throughout your rental, and we regret that we did not fully meet your expectations.
We truly appreciate your feedback, as it helps us identify areas where we can improve our services.
Best regards,
Odpowiedź od Klass Wagen Austria
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Vienna Airport Office (Schwadorf)
Vienna Airport Office in Schwadorf bei Wien:
Friendly staff. Reasonably quick service. No complaints.
5 października 2026
Odpowiedź od Klass Wagen Austria
Hello!
Thank you for your kind feedback! We're happy to hear that you were satisfied with our services. We hope to welcome you back soon.
Team Klass Wagen
Odpowiedź od Klass Wagen Austria
Hello!
Thank you for the recommendation! 😊We are glad you had a pleasant experience.
We look forward to seeing you again next time!
KW Team
Everything worked well
Everything worked well. Staff is very friendly and the car was perfect. The homepage could be improved, as it was difficult to find my Spanish city address during booking, but as an overall experience I still give 5 Stars. Best regards, Harald
7 października 2026
Odpowiedź od Klass Wagen Austria
Hello!
Thank you for your review! We're delighted to hear you had a great experience. Your support means a lot to us, and we look forward to welcoming you again soon!
The KW Team
The model was perfect...same car…
The model was perfect...same car ...team is collaborate...
6 października 2026
Odpowiedź od Klass Wagen Austria
Hello!
We appreciate your feedback and are delighted that you enjoyed our services! :)
Looking forward to your next visit.
The KW Team
Odpowiedź od Klass Wagen Austria
Hello!
Thank you for your kind words. We truly appreciate your feedback, and it was a pleasure assisting you.
Kind regards,
KW Team
Good service
Really I had a good experience with Mr.Titi specifically when he explained each details before I get the car.
Also he upgraded the car in reasonable price.
28 września 2026
Odpowiedź od Klass Wagen Austria
Hello!
We appreciate your feedback and are delighted that you enjoyed our services! :)
Looking forward to your next visit.
The KW Team
Die Anmeldung per SMS ist sehr…
Die Anmeldung per SMS ist sehr umständlich und schwierig (.).
29 września 2026
Odpowiedź od Klass Wagen Austria
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.
Es tut uns leid, dass die Anmeldung per SMS für Sie umständlich und schwierig war. Ihre Rückmeldung ist uns wichtig und hilft uns, unseren Service weiter zu verbessern.
Wir hoffen, Sie bei einer zukünftigen Anmietung wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
KW Team
All good as it should be
All good as it should be. Nothing to report which is what you want. No problem except perhaps unclear instructions for pick up location.
28 września 2026
Odpowiedź od Klass Wagen Austria
Hello!
Thank you very much for sharing your good experience.
We are waiting for you to come back.
Kind regards,
KW Team
In einem Land wie Österreich würde ich…
In einem Land wie Österreich würde ich mich gern in der Landessprache verständigen können, um alles zu verstehen.
5 października 2026
Odpowiedź od Klass Wagen Austria
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.
Wir verstehen Ihren Hinweis und bedauern, dass die Kommunikation nicht Ihren Erwartungen entsprochen hat. Ihre Rückmeldung ist uns wichtig und hilft uns, unseren Service weiter zu verbessern.
Mit freundlichen Grüßen
KW Team
Odpowiedź od Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Straightforward rental
Pick-up and drop-off were both straightforward, office personnel was nice and the deposit was released quickly. Only improvement needed would be a better explanation of the pickup spot for the shuttle taking us to the car rental from the airport, which was tricky to find, but the driver was nice and explained how to get there on the phone.
4 października 2026
Odpowiedź od Klass Wagen Austria
Dear Mr. Gaia,
Thank you for taking the time to share your experience with us.
We are glad to hear that you were satisfied with our team and that both the pick-up and return process went smoothly. We also appreciate your feedback regarding the shuttle meeting point and will take it into consideration as we continue improving our service.
We hope to welcome you again in the future!
Kind regards,
KW Team
Wet seats
I was very disappointed with my rental experience. When I collected the vehicle, the fuel tank was only about one-quarter full, I would expect a rental car to be provided with a full tank.
Even more concerning, all of the rear seats were completely wet and unusable. The staff admitted it was a cleaning mistake and offered a different vehicle because no replacement Peugeot 3008 was available.
A rental car should be delivered clean, dry, and ready to use. Unfortunately, this was not the case.
28 września 2026
Odpowiedź od Klass Wagen Austria
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced at pick-up.
We understand your disappointment regarding the condition of the vehicle, particularly the wet rear seats. A vehicle should be properly prepared, clean, and ready for use at the time of collection, and we regret that on this occasion it did not meet the standards we aim to provide.
We are also sorry for the inconvenience caused by the fuel level. Our vehicles are supplied according to the fuel level specified in the rental agreement, rather than necessarily with a full tank, and the vehicle should be returned according to the same fuel policy.
We appreciate that our team offered you an alternative vehicle when a replacement Peugeot 3008 was not available. Nevertheless, we understand that having to change your vehicle due to an issue that should have been resolved before collection was frustrating.
Your feedback regarding the vehicle preparation and the cleaning process has been shared with the relevant team so that the matter can be reviewed and the necessary improvements can be made.
We apologize once again for the inconvenience and appreciate you bringing this to our attention.
Kind regards,
Klass Wagen Customer Care
Accurate shuttle service
Accurate shuttle service, quick pick up and off, car is according the order in good conditions.
24 września 2026
Odpowiedź od Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Smooth car rental in Austria
Smooth car rental in Austria. Pickup was quick, the car was clean and ready, and the staff explained everything clearly. Return was hassle-free, with no surprises on the bill. Reliable and easy from start to finish.
23 września 2026
Odpowiedź od Klass Wagen Austria
Hello!
We are grateful for your review!
Your opinion is valuable to us and helps us shape everything that we do.
We look forward to your next visit. It was truly a pleasure to serve you!
KW Team
Odpowiedź od Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
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