Zippy7 Autorent Recenzje 

They made me pay for the ad blue

Excellent experience. Great service with the shuttle and the car was well maintained, clean, and easy to drive.

​Very disappointing
We rented a vehicle that looked new and well-maintained inside the parking garage.
Upon returning it, they found a small scratch on the back side of the mirror that could only be seen using a flashlight.
We did not cause this damage, and it seemed like the agent knew exactly where to look.
For this small scratch, we were charged €160.
No one inspects a car in such a pedantic manner.
The car was returned clean, well-maintained, and fully refueled.
Looking through the reviews on the website, this appears to be a systemic pattern.

Everything was great and smooth. The only issue was finding the place after Uber dropped us off to pick up the car but that’s a small thing. The guys were helpful and efficient. Drop off was quick as well. No complaints here.

Great service, almost brand new car, very friendly staff and the price including all the fees was very good.

I booked a car with them in Wienna lately. Everything was smooth. Fleet seems quite new, i got a new Toyota Corolla hybrid.
The price was the same as shown before, so no hidden costs. Overall it was a good experience, better than other rentals in Wienna in my opinion.

I am happy to say that there are no suprise costs! They have a very friendly and helpfull staff. This was my first time with them but definately not the last!

I was charged €260 for a very small and hardly visible stone chip on the windshield — €220 for the damage plus another €40 for “damage processing.”

The chip was so small that it was difficult to notice without specifically examining the windshield at close range. The windshield had not been inspected with that level of detail when the vehicle was collected, so I cannot know whether this particular chip was already present or occurred during my rental.

In any case, I did not cause any windshield damage through negligence or misuse of the vehicle. A stone chip can occur during completely normal driving when a small stone is thrown up by another vehicle — something a driver has practically no control over.

In my opinion, charging €260 for such a tiny and hardly visible stone chip was excessive and completely disproportionate.

I later looked more carefully at other customer reviews and wish I had done so before renting.

My advice to anyone considering Zippy7: photograph and video the entire car in extreme detail before leaving, especially the windshield at close range and from several angles. General photos of the vehicle may not reveal tiny chips.

Also look carefully at the protection options before comparing Zippy7's price with other rental companies. The attractive base rental price can become considerably more expensive if you add the level of protection needed to cover things such as windshield stone chips. Without that protection, even a tiny chip can result in a substantial additional charge, as happened in my case.

The low initial rental price was simply not worth the risk for me. After being charged €260 for such a minor windshield issue, I would rather pay more upfront to another rental company with clearer and more comprehensive protection.

Based on my experience, I would not rent from Zippy7 again and cannot recommend them. I strongly recommend reading the critical reviews carefully before booking.

They will try to take your money in every possible way. Stay away.

Absolute Katastrophe, richtige Abzocke.
Würde keinem empfehlen bei diesem Unternehmen Autos zu mieten, wenn ihr Geld sparen wollt. Am Ende werden Kosten angehängt für Schäden, welche schon davor am Auto sichtbar waren. Trotz eindeutiger Beweislage unserer dokumentierten Fotos wollen sie das Geld nicht rausrücken, wir werden jetzt damit vor Gericht gehen. Wir lassen nicht so leicht locker und schauen, dass das Unternehmen zugemacht wird.

Was für ein miserables Unternehmen. Bei der Rückkehr kontrollieren sie das Auto. Der Mitarbeiter ging sofort zum Fenster und sagte, dass ein Riss im Glas sei, genau am Rand. Das haben sie gewusst, aber sie hoffen, dass man es nicht bemerkt, damit sie den Kunden etwas anhängen können. Dort sollte man niemals hingehen. Die Rechnung bekommt man sofort. Uns sehen sie dort jedenfalls nicht mehr. Was für ein schlechtes Unternehmen.

One of the worst experience I had . They will extort money in several ways possible . I would suggest to avoid this at any cost for your peace of mind. Luckily i had insurance from the agents who refunded me some amount that zippy charged.

Booked multiple times, never had complaint
I don't know how they have so many bad reviews.
I booked multiple times over the years and never had any problems.

URGENT WARNING – FRAUDULENT ACTIVITY SUSPECTED

I rented a car from Zippy7 on 14/03 at the Vienna Ungargasse office (evening) and had an extremely serious and disturbing experience.

During the deposit process, a staff member took my bank card out of my sight into a separate room, which is completely unprofessional and unacceptable.

Within 24 hours, multiple unauthorised transactions were taken from my bank account, despite the fact that I had not used my card anywhere else. This strongly suggests that my card details were compromised during this rental.

This is not just poor service — this raises very serious concerns about fraud and customer security.

I am now dealing with my bank regarding stolen funds, which has caused significant stress and inconvenience.

PLEASE BE EXTREMELY CAREFUL:
Do NOT allow your card to be taken out of your sight
Avoid using your primary bank card
Monitor your account immediately after any transaction

I would strongly advise others to think twice before using this company.

DRINGENDE WARNUNG – VERDACHT AUF BETRUG

Ich habe am 14.03. abends ein Auto bei Zippy7 in der Filiale Wien Ungargasse gemietet und leider eine äußerst beunruhigende Erfahrung gemacht.

Während der Kautionsabwicklung hat ein Mitarbeiter meine Bankkarte genommen und ist damit in einen separaten Raum gegangen, außerhalb meiner Sicht. Das ist völlig unprofessionell und inakzeptabel.

Innerhalb von 24 Stunden wurden anschließend mehrere unbefugte Transaktionen von meinem Bankkonto abgebucht, obwohl ich meine Karte nirgendwo anders verwendet habe. Das deutet stark darauf hin, dass meine Kartendaten während dieser Anmietung kompromittiert wurden.

Das ist nicht nur schlechter Service – es wirft ernsthafte Fragen zu Betrug und Kundensicherheit auf.

Ich stehe derzeit mit meiner Bank in Kontakt wegen gestohlener Gelder, was erheblichen Stress und Aufwand verursacht hat.

⚠️ BITTE SEIEN SIE ÄUSSERST VORSICHTIG:

Lassen Sie Ihre Karte niemals aus den Augen
Verwenden Sie nach Möglichkeit keine Hauptkarte
Überprüfen Sie Ihr Konto unmittelbar nach der Zahlung

Ich rate dringend davon ab, diesen Anbieter – insbesondere diese Filiale – zu nutzen.

I often rent cars in Vienna & always had good experiences—until Zippy7. Like many others, I was charged an excessive fee for a supposed tire mark only visible in very close-up photos. I did not cause any damage but couldn’t prove the mark was pre-existing due to limited photo resolution. I reported Zippy7 to konsumentenschutz.wien (they were aware of this company already) and am filing a civil claim.

After some good experiences with this company, they did what many cheap rental companies are desperate to do:
imposing an exorbitant charge for some minor damage to the front wheel.

When they saw the small scratches, I'm sure they rubbed their hands in delight at the opportunity to make a lot of money.

I shall never be a customer here again - something that, based on their own words, clearly doesn't bother them.

No willingness to compromise.
Being customer oriented, not petty, is clearly a foreign concept for them. How they can be so stubborn as not to come away from their arbitrary "charges matrix" by one cent, is truly extraordinary.

Don't be fooled by cheap prices here - you will pay one way or the other.

They have lost me as a potential loyal customer for ever. And I will of course be warning friends and colleagues about this incident.

We specifically requested a baby car seat suitable for a 1-year-old child at the time of booking. Despite this clear request, we were provided with a significantly larger and inappropriate seat, which was neither safe nor comfortable for our child.
This is not a minor inconvenience — it is a serious safety failure. Providing incorrect child safety equipment demonstrates a complete lack of responsibility and professionalism, especially in an industry where infant safety should be non-negotiable.
We were informed that we would receive a refund for the baby seat, however no refund was ever issued and our follow-up messages were ignored. This lack of communication only further confirms their unprofessional conduct.
Based on this experience, we strongly advise families with infants or young children to avoid Zippy7. Their failure to ensure safety and to honor basic customer commitments makes them unreliable and untrustworthy.

Fatal no alquiles aquí si quieres tener una estancia sin problemas, pasan cargos no autorizados reciben el coche y luego te envían cobros por cualquier circunstancia en mi caso la gasolina pasaron una foto de las 16:00hr cuando fue entregado a las 13hr además retienen el dinero de la fianza en mi caso lleva un mes bloqueado y no tengo rsp exijo mi dinero.

WARNING: Charged €540 (including processing charges) for Unprovable, Minor Scratch on Underside of Bumper (Toyota Corolla TS)

I was unfairly charged €540 by Zippy7 for a minor scratch/stone chip located underneath the front bumper upon return. This practice is, frankly, unacceptable and feels predatory.

1. Unfair Inspection Process:
During the vehicle pickup, our inspection—like any standard, practical inspection—was focused on the visible exterior panels (doors, hood, roof, fender, etc.). It is physically impossible and unreasonable to expect a customer to squat down or lie on the ground to inspect and photograph the entire underside of the front bumper for pre-existing stone chips or scratches. The rental company is well aware that this area is not clearly visible during a standard handover inspection

2. Lack of Definitive Pre-Rental Proof:
When challenged, the company could NOT provide time-stamped, pre-rental photos that clearly show this specific area of the bottom front bumper was perfectly pristine before we drove the car off the lot. If they CANNOT prove the damage did not exist before we took possession, they should not levy this charge.

3. Normal Wear and Tear:
The scratch in question is minor and is the inevitable result of normal wear and tear from driving—whether from slight dips, road debris, or stone chips. Charging €540 for such negligible damage is grossly unreasonable and suggests a policy designed to recoup money from customers who opt out of expensive full coverage.

Recommendation to Future Renters:
If you insist on booking with them, I strongly advise you to purchase their full, zero-deductible insurance coverage. The minor saving you make by declining it will be completely wiped out by their highly aggressive charging for hard-to-prove, pre-existing, or normal wear-and-tear damages like this hidden bumper scratch.

Save yourself the stress and find a MORE reputable company with transparent and fair damage policies.