I ordered a shoulder support device. Not very good or comfortable. Even though they have a Wyoming address they must not stock product there because it had to be shipped from China. My guess is the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yet another negative review and disappointment that I didn’t read them before purchasing!! Bought this product for my husband for his shoulder. The fit is not great but he actually found it helped.... Zobacz więcej
An order was placed and paid for. Shipment stated 5-7 days. I was still waiting 30 days later when delivery was shown made on May 4 to my post office box. Upon checking, there was no package and USPS... Zobacz więcej
I have tried various shoulder braces for both my shoulders and found the Kinetix Gear brace to be the most beneficial. It’s very comfortable even when sleeping with it on. I also wear it when I’m doin... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Refund
I returned the brace and have been waiting for a refund for nearly a month
Great product at realistic and…
Great product at realistic and affotdable prices. Perfect support for my shoulder. Allowed the joint to move all ways but supported and restricted over extending. Unsupported, my shoulder was painful to use and painful witj my arm just hanging there. This support alleviated the pain and i am certain it contributed to a more rapid recovery. Recommended.
I bought the shoulder brace hoping for…
I bought the shoulder brace hoping for some relief even being a bit sceptical
After using for a week or two it 100% helped and is better than others I have tried 👍👍
Hidden monthly fee
These sneaky sods add a monthly book in at nzd65 a month after purchase. Don't see it till after you buy it and hidden in the fine print. I wouldn't buy again from them, just another company wanting to create a passive income stream with no value
Did do anything and I only wanted one…
Did do anything and I only wanted one but somehow I got to which I tried to get information on returning it but got nowhere
I felt that I was sneakily taken…
I felt that I was sneakily taken advantage of initially by being charged for a piece of paper on my second apparatus for $55 when I already had one, yes I understand small print so kudos to you ripping people off. Then the product, it simply doesn't help and is extremely uncomfortable to wear. I should have know n better than to trust purchasing from social media posts but won't fall for it again and have spread the work.
This is well made easy to use my…
This is well made easy to use my shoulder pain is less now that I have been using it thank you so much
Product never arrived
Product never arrived. Company has gone into hiding. No response. Took my money.
I called to return an item and they…
I called to return an item and they said I have to send to a Canada address
It was returned to me.
Then your company took money out of my account without my permission.
I had to change my account number
So I could not get a refund
Because can’t trust anyone
Great Company to deal with
I ordered a shoulder brace and received it quickly. It came with a subsription if I wanted it. I didn't want it so they canceled it for me no problem. The brace works great to support the issue I have until it is fixed.
Works perfect when adjusted properly …
Works perfect when adjusted properly can move arm in all positions while working pain. Gone
I have a pending charge of 39.00 from…
I have a pending charge of 39.00 from your store. I paid 45.00 back in April . Shouldn't be charged again
I returned products only not to have it sent back and left hanging
I returned products only not to receive my refund. Wasted time and money plus paid $30 extra for shipping! I would not recommend!!! This was my last email from some lady that made it seem like they would help me and give me my money back
Also the address she gave me was incorrect and the product got shipped back to me which makes no damn sense!! I do not like this company and would obviously never buy from them again!!!! If I could give ZERO stars I would!!
Hi Julius,
Thank you for contacting us and informing us. I’m sorry for the inconvenience this has caused.
I’ve forwarded your request to our refund team so they can review and process your refund. I will reach out to you once I receive an update from them.
If you have any further questions in the meantime, feel free to reply to this email.
Thank you,
Jessica
Outlook-horizontal.png
Jessica R.
Kinetix Gear, Customer Service Specialist
Just a no
The item is shipped directly from China. It took so long that it seemed like a scam. When finally arrived, the brace is not one size fits. I'm 5'-6" and 160 lb female and could not adjust far enough to fit me. For info, the buyer pays shipping for the return.... to Canada. Postage was $20. Item was returned a few weeks ago, confirmed receipt and, so far, no money returned to my account.
I would not have bothered with this item knowing it was being shipped from China through a company in Canada...or wherever they are actually from.
The brace did not fit or support
The brace did not fit or support, not happy with the design of the adjustment being under the arm where aggravation is far more prominent, as this should be on the outside, and when I asked about the refund that they advertise as guaranteed..... a lie and joke as it has to be in original packaging for refund not used... so straight out lies in the advertising, buy a different product like I did with good result elsewhere
Could never get the brace to work
Could never get the brace to work. Instructions were no good. Do not buy!! Useless!
BUYER BEWARE
Brace did not fit, attempted to return multiple times, incomplete address provided. Asked for full address from jessica the robot, - won’t provided a number to speak to someone I’m left with a brace that won’t fit, and they have my money plus all the money I spent with Canada post to try and return it, BIYER BEWARE
Great customer service above and…
Great customer service above and beyond. zip would recommend this company
I received a new charge on my card this…
I received a new charge on my card this month - although I asked for an explanation three times, I have not received a response. Why am I being charged 33.13 euro when I have already purchased two shoulder braces? No satisfactory response forthcoming.
Very impressed
Very impressed with this shoulder support, easy to put on and adjust. Has help ease my rotator cuff pain. With the added heat / cold pack this has help considerably.
Would highly recommend this support.
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