Ordering process was very easy and straightforward. I made a mistake on my order and had to contact customer service who dealt with it very quickly and offered advice as I needed it . Fast delivery, a... Zobacz więcej

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Good quality products and a real understanding of what Guinea Pig owners need to give their pets the best living spaces. Delivered promptly. Very pleased with the cage liners and accessories.
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The Kavee products are of the highest standard. I ordered some soft bedding and accessories, as an alternative to shavings. The products are super-soft and extremely comfortable. My two guinea pigs ar... Zobacz więcej
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Absolute overpriced rubbish The cage is not easy to construct or sturdy. The two pigs we have destabilise it. It is difficult to clip together the see through panes - they do not fot properly. We... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Kavee, we're dedicated to creating high-quality products for guinea pigs. From expertly designed C&C cages using premium modular grids and pre-cut coroplast sheets, to soft fleece liners and practical accessories, we offer everything you need to keep your small pets happy, healthy, and comfortable.
Dane kontaktowe
Zjednoczone Królestwo
- help@kavee.com
- kavee.com
Odpowiada na 51% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent speedy reply to my request…
Excellent speedy reply to my request for assistance in fixing my mistake. Fantastic customer service as always from great company.
Problem was solved promptly
My problem was resolved very fast and the team were very friendly.
Excellent service
Excellent service. Very polite efficient man called Richard sorted everything out for me very quickly
Cage de mauvaise qualité
Je souhaitais faire part de mon avis concernant la cage que j'ai reçue. Je trouve regrettable qu'il n'y ait pas de manuel dans la boîte pour le montage. Ayant acheté une cage à double rehausse 4x2, il m'a fallu plus de deux heures pour l'assembler, en m'aidant uniquement de la photo du produit sur le site et de la vidéo de montage, qui ne correspond d'ailleurs pas à cette cage.
En ce qui concerne les attaches fournies, je les ai toutes clipsées jusqu'au "clic" sonore, mais malheureusement, je dois régulièrement reclipser certaines attaches qui laissent des ouvertures conséquentes. Un cochon d'Inde pourrait facilement pousser pour s'échapper.
Je pense qu'il serait judicieux de travailler sur un nouveau modèle d'attaches, bien plus fiables, ou sur des sections de grille plus longues pour limiter les points de rupture. La force exercée sur les différents points est en effet importante, notamment sur les grands modèles de cage.
Je ne suis pas convaincu de sa durabilité.
Cage acheté l'année dernière pour plus de 300EUROS,cette dernière ne tient pas, les clips s'enlèvent continuellement, la cage se démonte toute seul en pleine nuit lors des mouvements de nos cochons d'inde...
J'ai mis des liens de serrage comme il m'a été recommandé par le vendeur, rien ne change, il y a trop de points de rupture, obligé de re-passer sur une cage traditionnelle.
Matériel de très mauvaise qualité, pour un prix beaucoup trop élevé. Je ne recommande pas du tout. passez votre chemin.
Lovely cage and liner
Lovely cage and liner. Worth the money, happy piggies!
Excellent customer service
I accidentally damaged one of the clear panels on the Kavee 4x2 with storage, loft and lid, whilst cleaning out.
I was sent a replacement panel free of charge. Thank you.
Really helpful when I had a slight…
Really helpful when I had a slight issue with my order sorted the issue that day and send a new one straight away thank you brilliant company
Great customer service
Great customer service. Very polite and professional.
Excellent customer service
Quick response to a problem and extremely satisfactory resolution
Ordering error
I made an error with my order and they sorted it out for me straight away.
Disappointing. Better off DIY
To be honest I'm disappointed. I do like that the plastic is strong and high quality but it's awkward to put together, the bedding for the loft only goes one way which meant I had to to install the loft the opposite way around to how I wanted. I had a home made ramp I made out of cc cages and old towels and I honestly preferred that. Especially given all this for the loft cost me about £100.
Everything I have got so far from kavee…
Everything I have got so far from kavee has been beyond my expectations, all very high quality fleece bedding. There c and c cage was super easy to build and very sturdy, the how to videos are a really big help for a new piggy mum like myself. The delivery service is amazingly fast say in four days and is usually here the next day! A wonderful team providing the most amazing service and piggie essentials. My two piggies Bruce And Benji love kavee goodies and are always popcorning all over the place when a new box of goodies arrives. Thankyou to the whole team
Please don’t both with 6foot cage a…
Please don’t both with 6foot cage a total waste of money the base is flimsy and my piggies chewed poorly made and very bad quality look on YouTube a build your own diy which what I had to do after spending over £150 on the kavee cage
Don’t buy one !!!!!!!!
AVOID!!
i genuinely wouldn’t bother with this company.
I had seen so many people recommend this company to me & i decided to buy the 5”2 cage with the lid plus all the fleece liners and hideys to go inside . i spent nearly 500 pound all together and i am not impressed.
I put the cage together as per the instructions and noticed the lid wouldn’t stay on & the cage just bulged out . it didn’t hold its shape so therefore the lid would just dip into the cage . i have rebuilt this cage a number of times thinking i had done something wrong, but no! It constantly falls apart and i have even had to zip tie the whole thing to get it to not collapse .
i had such high hopes for this company but the prices are extortionate for what they provide . i spoke to them a number of times and they were not helpful whatsoever , they offered no help and took no responsibility for the bad quality . a year later and i’m still stuck with the cage as i cannot afford to buy another .
It’s an absolute state , my pigs have eaten the under lay , the connectors are constantly all over the place , the lid has now been taken off as it landed in the cage and nearly hit my pigs!
i really really hope this helps people before they consider using this company .
I had high hopes and really wanted it to be worth the money , but its far from worth it .
Your pigs will eat it!
Bought a cage with the loft space recently. I have to say I was surprised at the quality given the price. It's pretty cheap and flimsy. The loft space is held up by cable ties, which I couldn't quite believe, but the biggest shock was what the base part is made from. It's that weird plastic cardboard stuff and my pigs are just gobbling it up like it's a delicious biscuit. One side has nearly gone and as a result they keep pushing their bums up to the side of the cage and peeing on to my carpet. The pigs don't even use the flimsy loft space, because they can't negotiate the flimsy plastic ramp that's more like a slide!
My rabbit is loving her new cage from…
My rabbit is loving her new cage from this store, and I'm loving the
exceptional service. This company is my new favorite for pet products.
Unmatched in Quality
I have several rescue guinea pigs now and use Kavee fleece liners in every single enclosure. It’s a very expensive way of doing things, but I believe so much in the quality and benefit of Kavee liners, that I wouldn’t dream of using anything else. Seeing how comfy even the most nervous and shy piggies get by giving them a soft bed and cosy fleece hideys is extremely rewarding. This type of bedding has also been a huge aid when caring for guinea pigs with foot spurs or those receiving medical treatment. The liners are such a clean and dry environment that in a matter of weeks, the health of their feet and skin improves vastly, and being able to simply change out liners makes dealing with wound care or infections a much more sanitary process.
surcoût de 33% frais de douanes + dossier administratif
J'ai acheté des produits sur le site mais les prix sont hors TVA( ils mettent un petit bandeau très peu visible, volontaire, je ne saispas) . Le site est en français donc j'imagine que ce sont des choses qui sont courantes à régler (site en français, prix en Euros etc).
Mais tout est hors taxe. Et plutôt que de vous faire payer la TVA, je me suis retrouvé avec mon colis bloqué à la douane pour 13 euros de frais de douane et ..... 40 de frais administratifs par les voleurs de Chronopost. Donc j'ai payer 53 euros ce qui représente un surplus de 33% !!!!
une honte !

Odpowiedź od Kavee
Company doesn’t know how to measure!
I only give a 2 star rating, because of fast delivery! However, these people are trying to argue measurements with me! When I ordered a 5x2 liner, they sent me something over 6ft long!! It was 1:30 in the morning and I needed to change the liner in my piggies cage, but couldn’t do laundry to wash one of my other liners, because I would wake up everyone in the home AND I have to wake up early too, so I couldn’t stay up anymore, waiting on the other liners to wash and dry! I’ve ALWAYS ordered liners from this company and they were NEVER this long! I didn’t expect this one to be longer than the others I’ve purchased from there! Now, they want to argue measurements with me! 5x2 is 5x2!!! I’m 5’4” tall and this liner goes way beyond my height!!!
So now I will find a place near me, who can shorten this product and make more just like it and KAVEE has LOST MY BUSINESS!!!
DON’T WASTE YOUR MONEY ON THESE MORONS, who don’t know measurements to save their lives!!!!!
DO NOT BUY!!
DO NOT BUY!!! Awful quality, the cage genuinely requires zip ties to hold it in place. The loft/ramp is not fit to hold any weight.
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